We have used this company for years, initially with the equine unit for our horse with exceptional results going from being told she was finished to the vet buying a unit to use on himself as he was... もっと見る
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Arc4health really helps with pain management. I have emailed the company a couple of times to ask advice on a particular issue and they always answer very quickly and are very helpful I would defini... もっと見る
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I’ve had my Arc Equine device for over a year now and I’m still impressed. I’ve used it on both myself and my horses with really positive results — less stiffness, faster recovery & healing, and notic... もっと見る
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Having used ArcEquine for over 8 years, I originally purchased an Arc4Health for my 75yr old mum who had been run over and broke her ankle and knee having both pinned. She spent 3 months in bed but as... もっと見る
企業情報
当該企業による記述
Arc4Health is a remarkably small, wearable device, that is drug free and non-invasive. It also has regulatory approval as a Class IIa medical device for pain management and tissue repair. It works by automatically generating a complex series of microcurrents with a simple, one finger operation. In fact, it delivers over 4.2 million permutations within a single treatment programme.
連絡先
Unit 7, Woodland Enterprise Centre, Hastings Road, TN5 7PR, Flimwell, 英国
- 01580 755504
- admin@arcmicrotech.com
- arc4health.com
4.5
優良
181件のレビュー
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic customer service
Fantastic customer service. Was kept up to date regarding stock and expected delivery at all times
2022年9月5日
自発的なレビュー
Arc4Health からの回答
Hi Maggie,
Thank you so much for leaving a review!
We're so pleased to hear you've had such a good experience with our customer service.
We hope you start to feel the benefits microcurrent technology soon and if you need any assistance, please don't hesitate to get in touch.
Not recommended for pain in arthritis sufferers
I have serious arthritic issues and used this for the recommended 6 week cycle and have not noticed any effect, my wife used this once and reacted badly, she had bad headache and neck pain for 6 days after.
2022年10月21日
自発的なレビュー
Arc4Health からの回答
Hi Octy.
Thank you for taking the time to leave a review and we are sorry to hear that you haven’t felt the benefits of microcurrent therapy.
Everybody is different and we can all respond in different ways and in different times. What may take a week for some, could take a month for others. We have plenty of testimonials on our website from customers who have used to help ease the symptoms of arthritis.
As the Arc4Health is drug free and non-invasive you cannot overuse the device and can wear it every day for as long as you find necessary/beneficial. We would love to help you more and would be more than happy to talk to you and provide guidance on how to use the device optimally.
We are sorry to hear about your wife’s headaches and neck pain. The Arc4Health has gone through the strict regulatory process to be a Class IIa medical device, certified for pain management and tissue repair.
There are no known side effects of microcurrent therapy as it is completely drug free, non-invasive and matches the body’s own bio-current to help aid the natural healing process. However, please be aware that microcurrent therapy has been found to have a dehydrating effect. It is therefore important that you drink enough water and stay hydrated when using the device, as mentioned in the user manual.
Some customers have commented that they are more aware of their injury/condition, when using the Arc4Health and mentioned that it can sometimes feel like the issue gets a bit worse before it gets better. The body can have many internal issues that we are not aware of, and the device could be helping to address those first before moving on to the next issue.
Thanks again for taking the time to leave a review. Please feel free to get in touch as we would love to try and help you further with your treatment.
Review is for their customer service
Review is for their customer service; I will update later for the machine itself as only just started using it. I ordered one after reading the article in the Mail. I then got a message to say they were a small company and a little overwhelmed with the response. So, a little frustrating but I can honestly say they’ve proactively kept me up to date (every time I’ve thought, “I think I should call them”, they’ve messaged with an update). Received my kit Saturday as indicated in one of their updates. Seems like the team have worked extremely hard to keep their word - something to admire I think.
2022年10月10日
自発的なレビュー
Arc4Health からの回答
Hi LA,
Thank you so much for leaving a review!
We're so pleased to hear you've had such a good experience with our customer service and our handling of the recent article.
We hope you start to feel the benefits microcurrent technology soon and if you need any assistance, please don't hesitate to get in touch.
Magical pain relief
User instructions very easy to understand and follow. A drug free solution with no side effects, a slow progressive improvement in relieving joint pain. Excellent product.
2022年8月15日
自発的なレビュー
Arc4Health からの回答
Hi Brenda,
Thank you so much for leaving a reveiw!
We're so pleased to hear that the Arc4Health has helped in relieving your joint pain.
We hope you continue to feel the benefits of microcurrent technology and if you need any further assistance at all, please feel free to get in touch.
Waste of money
Good company to deal with, as there were some issues with delivery. Unfortunately the machine does nothing for me. Has been a waste of money.
2022年9月22日
自発的なレビュー
Arc4Health からの回答
Hi Sarah,
Thank you for taking the time to leave a review and sorry to hear the Arc4Health hasn't benefited you.
Everybody is different and we all react in different ways and in different times.
There is an initial 6-week protocol that we advise everyone to go through and then the treatment can be tailored to what may work best for you.
You can use the device every day, for as long as you like, and some injuries may need longer for the treatment to help.
Unfortunately, as the device is a Class IIa medical device, we are unable to rent or trial these devices.
Thanks again for taking the time to leave a review and we wish you all the best.
Please don’t hesitate to get in touch with us directly if you need anything else.
I received my Arc4Health yesterday and…
I received my Arc4Health yesterday and started therapy today so it is a bit too early to comment about the effects. What I wanted to say though was what excellent customer care this company has. They kept me continually updated about the shipment through various emails and answered any queries I had in the most polite manner.
Thank you
2022年9月14日
自発的なレビュー
Arc4Health からの回答
Hi Christabelle,
Thanks for leaving a review!
We're so pleased to hear you've had such a good experience with our customer service.
We hope to be able to assist you further with anything else you may require.
Arc4Health からの回答
Hi B Parry,
Thanks for leaving a review!
We're so pleased to hear you've had such a good experience with our customer service.
We hope to be able to assist you further with anything else you may require.
Like many others I saw the Daily Mail…
Like many others I read the Daily Mail article with a fair bit of scepticism, but thought if it can help with my debilitating Long Covid why not… My transaction went through around 7.30am so must have been lucky to get a unit before they sold out. Price-wise I’ve been spending between £400-600 a month on supplements, physio, acupuncture anything I could do to help alleviate the pain, so why not chuck another £200 into the pit.
Symptoms-wise long Covid for me is like a horrendous hangover that’s lasted 2+ years even though I haven’t touched a drop since it started. Everything I’ve tried to date has given 5-10% reduction in symptoms and they were major wins.
The first blast of Arc4Health had my whole body pulsating. It was like the electricity that had been zapped from my body was suddenly drinking it all back up. I’m on day 3 now and all I can say is so far I can’t believe the progress. This may not work for everyone but I’m completely convinced this is the real deal for me.
It’s been a life changing experience and it turns out that sometimes the Daily Mail can tell the truth, but a Karen will always be a Karen.
2022年8月6日
自発的なレビュー
Arc4Health からの回答
Hi Alex,
Thanks for taking the time to leave a review!
It's so great to hear how the Arc4Health has helped you with your long Covid symptoms and how soon after using the device you started to notice a difference!
We hope you continue to feel the benefits of microcurrent technology and have finally found the cure for your pain!
Please fell free to get in touch if you any help or assistance with your Arc4Health.
Selling items they don't have in stock !!
I saw this machine in the mail on Sunday and my partner bought it for me as I suffer from Fibromyalgia and widespread Osteoarthritis and I'm in pain 24 hours a day. I received an email saying they didn't have the item in stick and wouldn't be getting the components until September. I most probably wouldn't receive the machine until October some nearly 3 months later . It is against the law to sell items you don't have so I've asked for a refund, and got sent the same email.
I have now asked for a refund within 24 hours or I'm going to trading standards.
This company should NOT have put the article in the mail and they should have stopped taking orders when they ran out of stock.
I'm very disappointed with this company and their customer services.
Update
Refund given which could take 10 weeks to reach my bank as they use World Pay !!!! Seems like a con by World Pay
2022年8月2日
自発的なレビュー
Arc4Health からの回答
Good afternoon Karen.
Thank you for taking the time to leave a review. We are sorry that you feel your experience deserves such a low rating.
As you are aware, we had a recent article in The Mail on Sunday and this generated a large - and slightly overwhelming - number of orders and enquiries. This article was an editorial, as opposed to an advertorial, and as such we neither wrote the article, nor had any say on when it would be published. We had plenty of stock for a “normal” month, including reserves, but the response was more than we could have ever anticipated and as such stock levels have been affected. We have continually updated our website at the earliest opportunities and have emailed everyone detailing the estimated delivery times of their purchases. Our priority remains to be as transparent as possible with our customers.
Your first request for a refund was received at 14:06 on Tuesday 2nd August and your refund was processed at 10:43 the following day (Wednesday 3rd Aug). This is around 5.5 working hours later. We are sorry that we were not immediately able to respond to your email and process your refund. We have been inundated with enquiries and sadly cannot respond to them all, the second they arrive in our inbox.
Thanks again for taking the time to leave your review. We wish you all the best and are happy to assist you further if required.
Kind Regards
ARC Microtech
UPDATE.
We can see that Worldpay have completed your refund this morning (Thursday 4th August). In our experience, this should be with your bank very soon.
If you need anymore assistance, please don't hesitate to contact us directly and we will be happy to help.
Improves my energy levels
I have an auto-immune condition called MCAS and this little machine has really helped with my energy levels and fitness. My visceral massage therapist has also noted an improvement in my tissue and I feel as if I have had fewer lower back niggles since using it.
2022年7月27日
自発的なレビュー
Arc4Health からの回答
Hi TJW,
Thanks for leaving a review!
It so great to hear the Arc4Health has helped with your energy levels and fitness and that your therapist was able to see the results too!
We hope you continue to feel the benefits of microcurrent technology and please feel free to get in touch if you need anything else.
I used this device for long Covid…
I used this device for long Covid symptoms. Within a couple of weeks my fatigue has significantly improved & I am able to walk greater distances.
2022年7月26日
自発的なレビュー
Arc4Health からの回答
Hi Rachel,
Thanks for leaving a review!
It's great to hear how the Arc4Health has helped alleviate some of your issues with long Covid and how you're able to walk longer distances now!
We hope you continue to feel the benefits of microcurrent technology and please feel free to get in touch if you need anything else.
Didn't work for me.
Bought this about 4 years ago and unfortunately saw no improvement in my arthritis whatsoever. Wish they gave you a trial for like 6 months as it was a lot of money to waste. Can't even sell it on a half price 2nd hand now!
2022年7月23日
自発的なレビュー
Arc4Health からの回答
Hi Linda,
Thank you for taking the time to leave a review and I am sorry to hear that you have not had the results that you were expecting for your arthritis.
Everybody is different and we all react in different ways and in different times.
There is an initial 6-week protocol that we advise everyone to go through and then the treatment can be tailored to what may work best for you.
You can use the device every day, for as long as you like, and some injuries may need longer for the treatment to help.
Unfortunately, as the device is a Class IIa medical device, we are unable to rent or trial these devices.
Thanks again for taking the time to leave a review and we wish you all the best.
Please don’t hesitate to get in touch with us directly if you need anything else.
This is an amazing little device
This amazing little device really works for me. Can wear it even when shopping. As I am starting to get older, I am feeling a lot more aches and pains and general wear and tear. When I use the Arc for health it seems to mitigate those feelings. I am currently 56 years old and training for my 3rd Great North Run. Couldn't have contemplated that without my little amazing device. I bought this originally for my elderly Dad who suffered with Dementia. Although no longer with us, my mam commented that she had had a small legible conversation with him when he wore the Arc 4 health. Because I can feel the results I bought an Arc Equine for my horses. ALso had great results there to
2022年6月27日
自発的なレビュー
Arc4Health からの回答
Hi Susan,
Thanks for leaving a review!
It so great to hear the Arc4Health has helped alleviate your aches and pains and also how it helped with your dad.
We hope you and your horses' continue to feel the benefits of microcurrent technology and please feel free to get in touch if you need anything else.
Good luck with the Great North Run!
Brilliant piece of kit
Brilliant piece of kit. I feel it does help my back which I hurt in a horse fall a few years ago.
2022年6月21日
自発的なレビュー
Arc4Health からの回答
Hi Kim,
Thank you so much for leaving a review!
We're so pleased to hear that microcurrent therapy has helped you recover from your fall.
You can't over-use it, so feel free to keep using it every day for as many weeks/months/years as you like!
We hope you continue to feel the benefits of microcurrent technology and please feel free to get in touch if you need anything else.
Blew me away
I love that it is totally natural and has helped my pain and healing time
2022年4月14日
自発的なレビュー
Arc4Health からの回答
Hi Ivana,
Thank you for leaving a review!
We're so pleased to hear the Arc4Health has helped relieve your pain!
We hope you continue to feel the benefits of microcurrent technology and please feel free to get in touch if you need anything else.
I cannot express how good this little…
I cannot express how good this little machine is. I tore my meniscus front and back of my knee and was in pain from January until August. I wore it to bed every night. After 8 weeks my knee was fine and so was a pain I'd had from an injury 4 years ago. Which gave me me jip 24/7 . Last night I felt like I'd pulled a muscle in my back. I wore it to bed and after it went off after 3 hours I turned it on again . I awoke this morning to no pain
2021年12月29日
自発的なレビュー
Arc4Health からの回答
Hi Karen.
Thank you for your review.
I'm so pleased to hear that you are on the mend and it's great that our device helped.
You can't over-use it, so feel free to keep using it every day for as many weeks/months/years as you like!
Absolutely astonishing results .
Absolutely astonishing results .. pain relief in my knee at last!
Thoroughly recommended!
2021年12月22日
自発的なレビュー
Arc4Health からの回答
Hi Patsy.
Thank you so much for your review.
I hope the Arc continues to help and your knee stays pain free!
Keep using the maintenance programme and feel free to go through the 6 week protocol as many times as you like.
Excellent results after using the…
Excellent results after using the Arc4health after 2 major surgeries on my wrist. Great recovery on the soft tissue side and I believe the arc helped throughout my whole rehab to give my wrist the best possible healing chance. I am back to 100%!
Highly recommend this awesome little device on every level!
2021年10月19日
自発的なレビュー
Arc4Health からの回答
Hi Isabell.
Thank you for taking the time to leave a review!
We are so pleased that the Arc4Health has helped you get back to 100%.
Thanks again and please don't hesitate to get in touch if you need anything else.
Best thing I ever bought! Worth every penny!
I broke my leg on 5th April in a horse riding accident at a local riding club show, my tib & fib snapped clean in half and came through the skin. I was told I was wouldn’t be able to walk for 3 months minimum and I wouldn’t be able to get back on my horse for 6 months as this one one of the worst leg breaks you can do.
I started using the Arc unit 10 days after my accident and I truely believe it has helped my recovery incredibly.
11 weeks after I had my accident I was out competing again riding my horse!
I went for my check up X-ray 6 weeks after my injury and my surgeon couldn’t believe how fast my body had recovered.
At only 11 weeks after my accident I could walk without the aid of crutches and walk round pretty normally now, I Just had a slight limp.
5 months on and I still regularly use my Arc unit most days and will continue to do so to manage any pain I may get.
Without this product and a lot of determination I wouldn’t be where I am now.
I’ve recommended the Arcequine and arc4health to so many of my friends, who have now purchased a unit for themselves!
Im still so shocked at the results but incredibly happy!!
Best thing I’ve ever bought.
Thankyou!
Beck Linford
2021年8月27日
自発的なレビュー
Arc4Health からの回答
Thank you so much for taking the time to leave a review.
We love to hear when our devices have made a positive impact on our horses and ourselves.
For human use, the Arc4Health has gone through the regulatory process to be a Class IIa medical device for pain, inflammation and tissue repair. The ArcEquine has been manufactured to these same standards so that our horses can also benefit from our microcurrent technology.
Thanks again for the review and please don't hesitate to get in touch if you need anything else.
The ARC was loaned to me by a friend…
The ARC was loaned to me by a friend who thought it may help me with my Anosmia and Parosmia following Covid which I had in March 2020.This awful condition started a couple of weeks after I had recovered from Covid. Initially I had no taste or smell but when it returned everything was distorted.All foods and cooking smells made me very nauseous.I was unable to eat certain foods and drinks.I got extremely depressed and my mood was very low.I lost weight too.Every morning I would wake with a very stuffed blocked nose and a headache.
I started using the ARC on the 20.1 21.By the 3rd night of use i had increased nasal secretions and a slight nose bleed.After the 1st week of use my nose was clear and I could smell strong scents.I continued to wear the ARC for a few months and I have improved greatly.I am now able to eat and drink most things again without getting the awful Covid taste.My mood has lifted and I am a lot happier.I recommended this product to my neighbour who was suffering with an inflammatory condition and also to the therapy department in the hospital where I work who deal with many inflammatory conditions of the hands.
I strongly feel the that the ARC helped me with the inflammation of my nasal passages which is where the Covid virus latches onto initially to the Olfactory nerve.I feel this product has helped me greatly with getting back to normal after this awful condition.
2021年8月7日
自発的なレビュー
Arc4Health からの回答
Hi Linda.
Thank you for taking the time to leave a review and thank you for sharing your story!
Covid has affected us all in so many different ways and we are so pleased that the Arc4Health has helped deal with the inflammation of your nasal cavities.
The Arc4Health has gone through the regulatory process to be a Class IIa medical device for pain, inflammation and tissue repair and can be used whenever these symptoms may occur.
Thank again for you review and we are so pleased to hear that you are doing so much better!
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