Areliaa レビュー 30

Areliaa からの回答

1日前

Hello Kaye,

Thank you for your positive feedback. We’re glad to hear that our team was able to respond quickly and assist you with your order.

We appreciate you taking the time to share your experience and are pleased we could help resolve the situation efficiently.

Kind regards,
Customer Support Team
📧 support@areliaa.com
📞 +1 (646) 902-9616

Areliaa からの回答

3日前に更新

Hello Susan,

Thank you for your feedback.
We’re delighted to hear that you appreciated the application and the subtle finish, even if the color was not as intense as you expected. We also offer a range of other products that might better meet your preferences.

Please feel free to contact us, and we’ll be happy to share a discount code for your next order.

Kind regards,
Customer Support Team
📧 support@areliaa.com
📞 +1 (646) 902-9616

Areliaa からの回答

4日前に更新

Hello,

Thank you for your feedback. We’re truly sorry to hear that the product did not meet your expectations, especially regarding the taste and the result on your lips.

Our lipstick is a pH-based formula designed to adapt to each person’s lips, giving a natural pink shade. It is also formulated to have a light fruity taste, so we regret that your experience was different.

We would like to confirm that your refund request has been handled in accordance with our procedure, and it was processed at the time of your last confirmation. Depending on your bank, it may take a few additional business days for the amount to appear on your account.

We sincerely regret that you did not enjoy the product. Please know that we place great importance on customer satisfaction, and every piece of feedback helps us improve — your comment has been shared with our team.
Our goal is always to ensure that every customer leaves satisfied, and we remain available if you need any further assistance.

Kind regards,
📧 support@areliaa.com
📞 +1 (646) 902-9616
Areliaa Team

Areliaa からの回答

3日前に更新

Hello Lyne,

Thank you very much for your lovely feedback.

We’re delighted to hear that you enjoy the surprise color and that it looks good on you. It’s also great to know that you find the texture smooth and soft on your lips that is exactly the experience we aim to provide.

If you ever need any assistance or recommendations, our team is always here for you:

Kind regards,
📧 support@areliaa.com
📞 +1 (646) 902-9616
Areliaa Team

Areliaa からの回答

5日前

Hello Kathy,

Thank you so much for your wonderful feedback!

We’re truly delighted to hear that your experience exceeded expectations and that the product delivers exactly what it promises — the perfect amount of color, smooth application, and long-lasting wear. It’s also great to know that you found it to be good value compared to other offers on the market.

Your satisfaction means a lot to us, and we really appreciate you taking the time to share your experience.

If you ever need any assistance or advice, our team is always here for you:

📧 support@areliaa.com

📞 +1 (646) 902-9616
🕐 We respond within 24 hours

Thanks again for your trust and support!

Areliaa からの回答

4日前

Hello,

Thank you for your feedback, and we’re sorry to hear that the delivery felt too long.

We’ve checked your order and can confirm that it was delivered within our estimated shipping timeframe. However, we completely understand that waiting can still feel frustrating, and we truly appreciate your patience.

Due to recent global logistical and political changes, shipping times may occasionally be impacted, which is unfortunately beyond our control. That said, your satisfaction remains our number one priority at Areliaa.

If you have any questions or need assistance, please don’t hesitate to contact us — our team will be happy to help. We’d also love to offer you a special promo code for your next order as a thank you for your understanding.

📧 support@areliaa.com
📞 +1 (646) 902-9616
Thank you again for your patience and support.

Areliaa からの回答

5日前

Hello Maggie,

Thank you so much for your wonderful feedback!

We’re truly delighted to hear that you love the feel of the product, its natural finish, and the nourishing effect on your lips. It’s also great to know you enjoy the fragrance — we’re very happy it met your expectations.

Your kind words and support mean a lot to our team. We’re grateful to have you with us.

If you ever need any assistance or advice, we’re always here for you:

📧 support@areliaa.com

📞 +1 (646) 902-9616
🕐 We respond within 24 hours

Thank you again for your trust and encouragement!

Areliaa からの回答

5日前

Hello Terri,

Thank you for sharing your feedback with us!

We’re delighted to hear that you love the color and that it applies cleanly without running — that’s great to know.

Regarding the finish, our formula is designed to provide a natural, long-lasting tint with a lightweight feel. Depending on lip condition and application, the moisturizing effect and shine can appear more subtle on some users. For a more hydrated look, you may try applying a lip balm beforehand or layering a small additional amount.

Your feedback is very valuable and will be shared with our product team as we continue improving both comfort and finish.

If you ever need advice or assistance, we’re here for you:

📧 support@areliaa.com

📞 +1 (646) 902-9616
🕐 We respond within 24 hours

Thanks again for your trust and support!

Areliaa からの回答

5日前

Hello Nancy,

Thank you for taking the time to share your feedback with us.

We’re glad to hear that you are happy with the product and that it delivers the long-lasting effect as advertised — that’s great to know.

However, we’re sorry for the delay in receiving your order. We understand how important timely delivery is, and we will make sure to review this with our logistics partners to improve future shipping times.

Your satisfaction is very important to us, and we truly appreciate your patience and understanding.

If you ever need assistance, our team is here for you:

📧 support@areliaa.com

📞 +1 (646) 902-9616
🕐 We respond within 24 hours

Thank you again for your trust and support.

Areliaa からの回答

5日前に更新

Hello Debby,

Thank you for taking the time to share your feedback with us.
We’re delighted to hear that you enjoy the lipstick, especially its non-transfer feature — it’s one of the key benefits we strive to deliver.

Regarding the application and wear time, we’re sorry to learn that achieving the desired color intensity requires multiple layers and that the longevity did not meet your expectations. Our formula is designed to provide a natural, lightweight tint, which may require layering depending on the intensity you’re looking for and the condition of your lips.

Your feedback is extremely valuable and will be shared with our product team as we continue to improve both pigmentation and long-lasting performance.

If you need application tips or assistance in achieving your ideal result, our team will be happy to help. You can also contact our online service — we offer a wide range of complementary products at discounted prices that may better suit your needs:

📧 support@areliaa.com
📞 +1 (646) 902-9616
🕐 We respond within 24 hours
Thank you again for your honest review.

Areliaa からの回答

5日前

Hello Tam,

Thank you for taking the time to share your feedback with us.

We’re really glad to hear that you like your new lip gloss overall. However, we’re sorry to learn that you found the taste unpleasant. Your comment is very valuable, and we will make sure to share it with our product development team as we continuously work on improving the formula and user experience.

We appreciate your honesty, as it helps us refine our products to better meet expectations.

If you ever need assistance or would like recommendations, our team is here for you:

📧 support@areliaa.com

📞 +1 (646) 902-9616
🕐 We respond within 24 hours

Thank you again for your support and helpful feedback.

Areliaa からの回答

5日前

Hello Artie,

Thank you so much for sharing your beautiful feedback.

We’re truly delighted to hear that Areliaa works so well for you and that it gives you a soft, natural pink that feels like you. That is exactly the kind of result we aim for — enhancing comfort and confidence in a subtle, natural way, regardless of age or trends.

Your words mean a lot to our team, and we’re honored to be part of your daily routine.

If you ever need anything or would like advice, we’re always here for you:

📧 support@areliaa.com

📞 +1 (646) 902-9616
🕐 We respond within 24 hours

Thank you again for your trust and lovely message!

Areliaa からの回答

5日前

Hello Diann,

Thank you very much for your kind feedback!

We’re delighted to hear that you found the lipstick moist and soothing, and that the color blended well with your complexion. It’s great to know it delivered both comfort and a natural look.

If you ever need any assistance or recommendations, our team is always here for you:

📧 support@areliaa.com

📞 +1 (646) 902-9616
🕐 We respond within 24 hours

Thanks again for your support!

Areliaa からの回答

5日前

Hello Marie,

Thank you for taking the time to share your first experience with the product.

We’re glad to hear that you liked it right away and that the color held well for you — that’s great to know.

Regarding the moisture level, we’re sorry to hear it didn’t last as long as expected. Hydration and wear time can vary depending on individual lip condition, environment, and reapplication habits, and we understand this may require a few applications throughout the day for some users.

Your feedback is very valuable and will be shared with our team as we continue improving both performance and user experience.

If you need any tips on how to improve moisture longevity or would like personalized advice, our support team is here to help:

📧 support@areliaa.com

📞 +1 (646) 902-9616
🕐 We respond within 24 hours

Thank you again for your honest review and for trying our product.

Areliaa からの回答

5日前

Hello Frederick,

Thank you very much for your feedback!

We’re delighted to hear that you love your lipstick and that you’re pleased with the result after trying it. It’s great to know you’re considering purchasing more in the future — that truly means a lot to us.

We also appreciate your comment regarding pricing; feedback like yours is very valuable as we continue to improve our offering and customer experience.

If you ever need any assistance, our team is always here for you:

📧 support@areliaa.com

📞 +1 (646) 902-9616
🕐 We respond within 24 hours

Thanks again for your trust and support!

Areliaa からの回答

5日前

Hello Jacki,

Thank you for sharing your feedback with us.

We’re glad to hear that you appreciate the smooth application and comfortable feel of the lipstick. Regarding the shade, the formula is designed to give a light, natural tint that can vary in intensity depending on individual lip tone and application.

We understand your preference for a darker result, and your comment is very helpful — we’ll make sure to pass this feedback along to our product team as we continue to improve our range.

If you need any guidance on how to achieve a more intense color payoff, or if you’d like help choosing a shade that better matches your expectations, our team will be happy to assist you:

📧 support@areliaa.com

📞 +1 (646) 902-9616
🕐 We respond within 24 hours

Thank you again for your honest review.

Areliaa からの回答

5日前

Hello Beverly,

Thank you so much for your feedback!

We’re delighted to hear that you love the lipstick — your satisfaction means a lot to us.

If you ever need any assistance or recommendations, our team is always here for you:

📧 support@areliaa.com

📞 +1 (646) 902-9616
🕐 We respond within 24 hours

Thanks again for your support!

Areliaa からの回答

5日前

Hello Miriam,

Thank you very much for your kind feedback!

We’re delighted to hear that you enjoy the smooth texture of the lipstick and the color it reveals on you. It’s always rewarding to know our product delivers both comfort and a beautiful result.

If you ever need any assistance or advice, our team is always here for you:

📧 support@areliaa.com

📞 +1 (646) 902-9616
🕐 We respond within 24 hours

Thanks again for your support!

Areliaa からの回答

5日前

Hello Brenda,

Thank you for taking the time to share your feedback with us.

We’re really glad to hear that you love the smooth, glossy application of the lipstick. Regarding the shade result, the color-changing effect can vary depending on individual lip chemistry and skin tone, which may explain why it appears more pink on you than expected.

We appreciate your note about preferring a more blush-toned result — feedback like yours is very valuable and will be shared with our product team as we continue to improve our range.

If you ever need help finding a shade that better matches your preference, our team will be happy to assist you:

📧 support@areliaa.com

📞 +1 (646) 902-9616
🕐 We respond within 24 hours

Thank you again for your trust and for continuing to use our product.