ARgENTUM ロゎ
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ARgENTUM レビュヌ 91

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TrustScore 5段階評䟡の4.5

4.3

矎容補品提䟛業者
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5぀星のうち5の評䟡

I have to return my order due to high charge from DHL and Argentum customer service has been extremely helpful. Always good service and efficient. Love everything I buy from them. I will be a custome... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I’m writing to express our heartfelt appreciation for Sam in Customer Care. Their exceptional patience and professional, step-by-step approach made resolving our issue a breeze—no frustration at all,... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Robert has been our advisor for a number of years now, he took over my husbands account first after contacting Argentum. After he changed the portfolio around my husband began to make much better retu... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Dear Argentum Apothecary, I just received a phone call from the German Tax office regarding my order. Please see the package manifest sent by the Tax Authority here attached, could... もっず芋る

䌁業が回答したした

䌁業情報

  1. 矎容補品提䟛業者
  2. 化粧品・銙氎提䟛業者
  3. 化粧品産業
  4. 銙氎店

圓該䌁業による蚘述

Founded in 2012, in London, after our founder woke from a dream with a clear vision to use the power of silver in skincare, ARgENTUM’s journey began. Our mission? To nourish your skin with skincare and fragrances backed by science. Combining our award-winning patented formula and the finest natural ingredients with the psychology of beauty, our skincare and fragrance collection invites you to take a moment to connect with yourself ~ to fall in love with your reflection and find the beauty in balance.

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4.3

優良

TrustScore 5段階評䟡の4.5

91件のレビュヌ

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5぀星のうち5の評䟡

Amazing customer service.


I have to return my order due to high charge from DHL and Argentum customer service has been extremely helpful. Always good service and efficient. Love everything I buy from them. I will be a customer for a long time.

2025幎12月1日
ARgENTUM ロゎ

ARgENTUM からの回答

Thank you so much for your kind words ~ we’re really glad we could help, even though the situation with Import Duties was less than ideal 🖀

5぀星のうち5の評䟡

Outstanding Support from Sam in Customer Care

I’m writing to express our heartfelt appreciation for Sam in Customer Care. Their exceptional patience and professional, step-by-step approach made resolving our issue a breeze—no frustration at all, just smooth and stress-free support. Thank you so much, Sam, for going above and beyond!😊

2025幎12月8日
自発的なレビュヌ
ARgENTUM ロゎ

ARgENTUM からの回答

Thank you for your kind words ~ they truly meant a lot. We are delighted that our conversation felt smooth and stress-free, and we're always here if you need anything 🖀

5぀星のうち5の評䟡

Best advisory firm in Tokyo

Robert has been our advisor for a number of years now, he took over my husbands account first after contacting Argentum. After he changed the portfolio around my husband began to make much better returns. So I decided to use Argentjm’s services myself. I would wholeheartedly recommend them for anything finance related. We are thinking of buying a property next year and they will also help with this too. Very professional, attentive and informative.

2025幎10月6日
自発的なレビュヌ
ARgENTUM ロゎ

ARgENTUM からの回答

Hey, thank you so much for the kind words ~ we’re really touched by your recommendation... Just to mention, our ARgENTUM is a skincare and fragrance brand, not an advisory company, but we so appreciate you thinking of us 🖀

5぀星のうち1の評䟡

My order is stuck in US customs due to your ignorance

My order is stuck in US customs. You are totally unaware of the new regulations and have not complied. DHL is charging me $260 for duties. I am NOT paying. When you are in the e-commerce business, you have to be ahead and aware. You clearly are NOT. At this point you need to contact DHL and clear the order from customs for forthwith delivery, or reship my order to me immediately in FULL COMPLIANCE with US Customs regulations. Otherwise I need a refund. This is BULLSHIT.

2025幎9月19日
ARgENTUM ロゎ

ARgENTUM からの回答

We’re sorry to hear of your frustration with US Customs & Duties. We agree ~ these charges are excessive, but they are beyond our control.

For clarity, these rates are set locally by US Customs under the Harmonized Tariff Schedule (effective since August 29, 2025). To help customers prepare, we note clearly on our website that ‘payment of applicable duties and taxes is the responsibility of the receiving party.’

That said, you are very welcome to refuse delivery. Once the products are safely returned to us, we'll issue you a full refund. For future convenience, our skincare and fragrance collections are also available online with Bloomingdale’s and in Bloomingdale stores in NYC and LA.

While we understand how frustrating US duties and taxes can be, we ask for kindness and care in all communication 🖀

5぀星のうち5の評䟡

Excellent service

Excellent service
Excellent product
Very happy wife

2025幎9月2日
ARgENTUM ロゎ

ARgENTUM からの回答

Thank you for such kind words ~ excellent care and an excellent product mean the world to us, but a very happy wife might just be the best review of all 🖀

5぀星のうち5の評䟡

Fast and efficient delivery

Fast and efficient delivery. Excellent product.

2025幎9月3日
ARgENTUM ロゎ

ARgENTUM からの回答

Thank you for your kind words ~ we’re so pleased your order reached you quickly, and even happier to know the product has lived up to your expectations.

5぀星のうち5の評䟡

Empfehlenswert

Wunderbare hautvertrÀgliche und wirksame Produkte in toller Verpackung aus Karton.

2025幎9月2日
ARgENTUM ロゎ

ARgENTUM からの回答

Thank you for sharing this ~ we believe skincare should be as kind to the skin as it is to the world around us, so it’s wonderful to know both the products and the packaging resonate with you 🖀

5぀星のうち5の評䟡

Prompt updates

Hi, the products are packed securely to minimise damage during the transportation. In addition, there are prompt updates pertaining on the logistics arrangements once orders are placed.

2025幎8月26日
ARgENTUM ロゎ

ARgENTUM からの回答

Thank you for sharing this ~ we always pack with care to minimise any risk in transit, and it’s great to know the delivery updates have been useful too.

5぀星のうち3の評䟡

Discovey set

I ordered discovery set and I ended up dissapointed. I was really attracted to the concept and immagined the parfumes had at least good staying power, but samples come with whitish fluid that resembles body lotion and not the parfume. Needless to say, I had body lotions with better staying power. Some notes are pleasant, some not so much...but that is not a problem. The problem is that based on the samples, I will not order the parfume I liked, because it dissapears quickly.

2025幎8月18日
ARgENTUM ロゎ

ARgENTUM からの回答

Thank you for sharing your thoughts with us ~ we genuinely value your​ time.

Our fragrance collection was designed to be different. Free from alcohol, which can dry the skin and disrupt its delicate microbiome,​ each scent is crafted using a patented Water Plant Emulsion​ process. This is what gives it that milky texture​ you mentioned... It’s a moisturising microemulsion that carries the fragrance close​ while being kind to both skin and hair.

The result is a​ sensorial experience that feels softer​ and more intimate than traditional alcohol-based perfumes, which ​can often project. Some are drawn to this gentler character, but for others, it can feel different to what they’ve come to expect from a​n eau de parfum.

Thank you for giving the collection a try, and thank you again for sharing your thoughts with us.

5぀星のうち5の評䟡

Fabulous product

Fabulous product
Wonderful packaging
Amazing customer service

2025幎8月15日
ARgENTUM ロゎ

ARgENTUM からの回答

“Fabulous, wonderful, amazing!" You’re making us blush ~ thank you for such kind words 🖀

5぀星のうち5の評䟡

This stuff really works

This stuff really works. I can feel and-see the difference. Cell regeneration is real. I couldn’t use anything else now

2025幎8月6日
ARgENTUM ロゎ

ARgENTUM からの回答

Hey Karen,

Thank you for your glowing review ~ what an absolutely wonderful way to start the weekend!

with love, Renée

5぀星のうち5の評䟡

The Argentum soap is the only cleanser


The Argentum soap is the only cleanser I have ever used, I have used many, that really cleans my pores. A great product!

2025幎7月22日
ARgENTUM ロゎ

ARgENTUM からの回答

Hey Beth,

Thank you for your glowing review ~ what a wonderful way to start the week. le savon lune was created to be gentle yet thorough, so it means a lot to hear it’s the only one that’s truly worked for you.

with love, Renée

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