Had been craving a viable Roast Beef alternative since I stopped eating the real thing 8 years ago, this is incredible. I actually "tricked" several people, whom thought it was 100% meat. There M... もっと見る
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It came very quick, only the following morning after I ordered them, about 20 hours later. The veg turkey joints tasted very nice again, although I agreed with another reviewer here that the tiny bit... もっと見る
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Great products and value for money! We tried a range of Arley products, having never seen them before, and have been pleasantly surprised. Everything we’ve tried so far has been really tasty and enjo... もっと見る
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Continued to try the package of food products I purchased from Arley. I tried the plant based "beef" and the "meatballs." Credit where credit is due, these were a massive improvement on the previous p... もっと見る
企業が回答しました
企業情報
当該企業による記述
From Vegans to Veggies to Flexis and beyond, Arley’s multi award-winning plant based products bring the whole table together. We focus on great taste and texture so you can dish up the delicious meals we all love and trust. We aim to bring that reassuring familiarity that comes with home-cooked meals, creating high quality alternatives that slot right in with the classics. No surprises, no compromises. We want to be the brand you reach for at mealtimes. Warm, approachable, reliable. Ensuring we are accessible for all, our product range is created with Non-GMO ingredients and is also fully Gluten-Free. Suitable for Vegans, Vegetarians, Flexitarians and Beyond. Inclusivity will always be at the heart of what we do.
連絡先
Black Box, SK9 5ER, Wilmslow, 英国
- 01625 469 994
- tasty@arleyfoods.com
- arleyfoods.com
Shop Award-Winning Plant-Based Today!
4.5
優良
179件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 91％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Arley Foods からの回答
Hi Anne,
Thank you for taking the time to leave this lovely review!
We are delighted that you are enjoying the products and that you found delivery to be a high standard.
Thank you for being a valued customer!
Best wishes,
Arley’s 🌱
Arley Foods からの回答
Hi Andrew,
Thank you for taking the time to leave this fantastic review!
We are delighted that you are happy with your delivery of the Festive Bundle ahead of Chrsitmas.
We hope you enjoy the products!
Thank you for being a valued customer.
Best wishes,
Arley’s 🌱
Fantastic
Fantastic service and lovely products. Just need more freezer space to get more
2025年12月16日
Arley Foods からの回答
Hi Elise,
Thank you for leaving this fanatastic review!
We are so happy that you found the customer experience to be satisfactory and the products tasty!
We hope you manage to free up some freezer space!
Thank you for being a valued customer.
Best wishes,
Arley’s 🌱
Very impressed
Very impressed, kept informed, fast delivery, packed with great care, passed brochure to vegan relatives, thank you
2025年12月15日
Arley Foods からの回答
Hi Maureen,
Thank you for taking the time to leave this wonderful review.
We are delighted that you found the customer experience to be efficient and the products packed with care.
We hope you enjoy our tasty products!
Thank you for being a valued customer.
Best wishes,
Arley’s 🌱
In the interest of balance.....
Continued to try the package of food products I purchased from Arley. I tried the plant based "beef" and the "meatballs." Credit where credit is due, these were a massive improvement on the previous products. Tasty, great texture with good deep flavour. Again my only criticism from both a taste and health perspective is the level of salt ( Arley please lower this, get creative.) I will definitely be buying these two again however.
2025年12月17日
自発的なレビュー
Arley Foods からの回答
Hi Ethical One,
Thank you for taking the time to leave this review.
We are happy to hear that you continued to try our range and found products that you enjoyed.
We will take all recommendations on board, both positive and negative so we can improve.
Thank you for being a valued customer!
Best wishes,
Arley’s 🌱
Great service
Something was missing from my order and they sent a replacement immediately. Great service, and products I can’t get anywhere else. Recommend!
2025年11月27日
Arley Foods からの回答
Hi Claire,
Thank you for taking the time to leave this wonderful review!
We are sorry to hear that something was missing from your initial order, but we are delighted that it was rectified and you were happy with the customer service.
Thank you for being a valued customer!
Best wishes,
Arley’s 🌱
Absolutely fantastic service.
Absolutely fantastic service, amazing prices, and the products are exceptionally superb. I cannot recommend them highly enough.
2025年11月27日
Arley Foods からの回答
Hi Alan,
Thank you for taking the time to leave this amazing review!
We are delighted that you found the customer experience to be amazing!
We are so happy that you enjoyed the product range too, what an amazing experience!
Thank you for being a valued customer.
Best wishes,
Arley’s 🌱
Impressive and tasty products!
Very impressed with Arleys products and their customer service. Would recommend.
2025年11月27日
Arley Foods からの回答
Hi Jay,
Thank you for taking the time to leave such a great review.
We are delighted to hear that you are happy with the products received and that you were impressed with our customer service!
We hope you enjoy the rest of your products.
Thank you for being a valued Arley's customer!
Best wishes,
Arley’s 🌱
Wonderful Customer Service
2025年12月1日
Arley Foods からの回答
Hi Alex,
Thank you for taking the time to leave this amazing review.
We are absolutely delighted that you had such a wonderful experience with us, especially with our customer service team.
Thank you for being a valued customer!
Best wishes,
Arley's🌱
Absolutely disgusting
Absolutely disgusting
Delivery by incompetent uncaring deceitful driver
Incompetent in delivery to wrong stairwell
Uncaring in that he left parcel clearly marked ‘ keep frozen “
Dumped in stairwell to defrost
Deceitful in when I approached him to ask if there was a delivery for me he said no it on another van
2025年12月1日
Arley Foods からの回答
Hi Norman,
Thanks for getting in touch. We are really sorry to hear of your experience with DPD.
Unfortunately, delivery is often outside our control. We have however contacted DPD to inform them and have emailed you separately.
Your new delivery will be with you very soon and we hope you enjoy our products.
Apologies for the inconvenience.
Have a lovely day.
Kindest regards,
Arley’s 🌱
Their produce tastes really good
Their produce tastes really good. The best we’ve tried. Their packaging is really good too!
2025年12月1日
Arley Foods からの回答
Hi Michele,
Thank you for taking the time to leave such a lovely review.
It is so great to hear that you are enjoying our varied product range, along with our new plastic-free packaging!
Thank you for being a valued customer.
Best wishes,
Arley's🌱
Arley Foods からの回答
Hi Barbara,
Thank you for taking the time to write this review!
We are delighted to hear that you are pleased with the quality of our service.
Thank you for being a valued customer.
Best wishes,
Arley’s 🌱
I have no idea what the products taste…
UPDATE: Arley Foods contacted me after seeing the review and asked me if I would like to reorder or get a refund. So CUDOS to the company. They have been fantastic. Just DPD that are the pits!!!
I have no idea what the products taste like, as the parcel was not on the street outside my door (a photo of proof of delivery was sent to me) when I got home from work. I RECOMMEND that you don't use DPD again. I won't be ordering anything else due to this.
2025年11月27日
Arley Foods からの回答
Hi Karla,
Thank you for taking the time to leave a review.
We are delighted to hear that you are satisfied with the resolution to the issue you had.
We take great pride in our customer service and we will always try to rectify any issues our customers may have.
We hope you continue to enjoy our products in the future!
Best wishes,
Arley’s 🌱
Arley Foods からの回答
Hi Leslie,
Thank you for the amazing review!
We are delighted that you found delivery to be speedy and the products to be tasty!
We hope to see you again in the future.
Best wishes,
Arley’s 🌱
Missing items.
My parcel arrived with half the items missing and no explanation. I immediately emailed and received a fairly quick response, apologising and assuring me that the missing items would be sent quickly and they gave me a discount on my next order. That was 6 days ago and I have heard nothing since. I have emailed again yesterday to ask for an update. I am waiting for a response.
Update- all items now received
2025年11月26日
Arley Foods からの回答
Hi Wendy,
Thank you for your review. Apologies that your order was received with missing items.
Delighted to hear that those items have now been received.
We hope you enjoy the products you ordered and thank you for your understanding.
Have a lovely day.
Best wishes,
Arley’s 🌱
Great products and value for money!
Great products and value for money!
We tried a range of Arley products, having never seen them before, and have been pleasantly surprised. Everything we’ve tried so far has been really tasty and enjoyable. Personally, I’ve also found the consistency excellent, not always loving some plant based meat alternatives. We’ll definitely order again, and hope the company is successful.
2025年11月6日
Arley Foods からの回答
Hi Eleanor,
What a lovely review! Thank you for your kind words. It makes us so happy, as we aim to provide a great customer experience.
Thank you for choosing Arley's.
Kindest regards,
Arley’s 🌱
Great choice of vegan and gluten free
Great choice of vegan and gluten free, so far only tried the turkey and beef roasts. Very small so need extra food to make a meal, very salty and I found the stuffing flavour unpleasant. Hopefully the range will grow and maybe reduce the salt in the products. Would prefer to pay more for larger product
2025年10月21日
Arley Foods からの回答
Hi Mr Le-Heup,
Thank you for your kind review.
We really appreciate the feedback as we continue to develop our range of plant based and gluten free products.
We hope you enjoy the rest of your order and look forward to sharing news of our exciting new additions early in the New Year.
Have a great day.
Many thanks,
Arley’s 🌱
Excellent transaction from start to…
Excellent transaction from start to finish.
Food is lovely will be ordering again this week.
Thank you.
2025年11月6日
Arley Foods からの回答
Hi Anne,
Thank you for taking the time to leave this wonderful review!
We are so glad to hear that the ordering process was to a high standard and that you enjoyed our products!
We pride ourselves on making sure the customer journey is as enjoyable as possible, so thank you for taking the time to point this out!
We look forward to receiving your next order, thank you for being a valued customer.
Best wishes,
Arley's🌱
Arley Foods からの回答
Hi Sue,
Thank you for the fantastic review!
We are delighted to hear that you found our service to be efficient and our products tasty.
We hope you have the chance to try more of our range in the future!
Best wishes,
Arley's🌱
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