Aron Groups Broker レビュー 295

Aron Groups Broker からの回答

2024年5月16日

We appreciate you taking the time to share your positive experience with us. We are delighted that you consider our broker to be among the best and would recommend it. Your recommendation means a lot to us. Maintaining a minimal spread is one of our priorities to guarantee a seamless trading experience for our users, and we're glad you noticed it.
If you have any further feedback or inquiries, please do not hesitate to contact us.

Happy trading,
Aron Groups Support Team

Aron Groups Broker からの回答

2024年5月16日

We take all accusations of fraud very seriously. We would never do anything to mislead our customers. Maintaining the integrity of our platform is of utmost importance to us. Our team actively monitors any fake reviews or accounts that violate guidelines. We encourage our users to report any suspicious activity they encounter so we can investigate promptly.
If you've had a negative experience with our company, we want to hear about it. Please don't hesitate to reach out to us directly at our online support platforms and provide more details about your experience. We'll be happy to investigate your concerns and address them directly.

Best regards,
Aron Groups Support Team

Aron Groups Broker からの回答

2024年5月9日

We sincerely apologize that you've had this experience. We take all allegations of withheld funds very seriously.
It should be mentioned that different decisions may taken in the event of a violation, depending on the specific regulations of each company. As I have reviewed, verification with third-party documents may have contributed to the issue you've encountered with your case.
We urge you to contact our support team if you require assistance comprehending the alleged violation to investigate and explain this directly and ensure a swift resolution.
We're committed to getting to the bottom of this and working toward a fair resolution.
Best regards
Aron Groups Support Team

Aron Groups Broker からの回答

2024年5月10日

We appreciate your communication regarding the recent issue on your account. We acknowledge your frustration and would like to provide clarification on the matter. Upon investigating your account activity, our technical team discovered a potential issue and suspicious activity with the Expert Advisor you have been utilizing. We will analyze your account activity and the EA used to determine the issue's origin.
Our Customer Support team is available to engage in an in-depth discussion of your situation. We will keep you informed throughout the whole process and endeavor to arrive at a just and equitable solution.
Best regards
Aron Groups Support team

Aron Groups Broker からの回答

2024年5月10日

Thank you for taking the time to share your fantastic feedback with us. At Aron Groups, honesty and transparency are core values, and we're committed to delivering on our promises.
We're delighted to hear about your positive experiences with our support team, the NDB plan, and the withdrawal process. Your satisfaction is our top priority, and we're here to provide continued support whenever you need it 24/7.
Thank you for choosing Aron Groups

We wish you continued success in your trading journey.
Aron Groups Support Team

Aron Groups Broker からの回答

2024年5月4日

We appreciate you taking the time to provide your valuable feedback.
We understand your concern. However, we'd like you to know that we've been experiencing a high volume of requests regarding this promotion. We're doing our best to prepare accounts for traders who have passed the challenge as quickly as possible.
Please note that if you pass the challenge, you'll receive a Nano account with a $0 balance and a $100 credit. You can use the credit to trade, and any profits you make will be added to your withdrawable balance.
If your Nano account hasn't been credited yet, we'll use your information to verify that your ticket is being processed. We'll also keep you updated on the progress of your ticket and account.

Best regards,
Aron Groups Support Team

Aron Groups Broker からの回答

2024年5月4日

Thank you so much for your fantastic review. We're thrilled to hear that you had such a positive experience with our $100 No Deposit Bonus plan and turned it into an $80 profit. That is a great result.
At Aron Groups, we strive to provide excellent service, and ensuring our clients' satisfaction is our top priority. We're happy to hear that our platform helped you achieve your trading goals.
We appreciate your trust in Aron Group and look forward to continuing to support you in your trading endeavors.

Best regards,
Aron Groups Support Team

Aron Groups Broker からの回答

2024年4月30日

We're truly sorry for the inconvenience you've experienced regarding the delay in receiving your bonus and the nano account. We understand it has taken longer than expected, and we value your satisfaction as our top priority.
Exactly due to the noted promotion, we experienced a high volume of traffic work which had caused some delays in processing and preparing accounts.
To better investigate the matter, we invite you to contact our support team directly and send us your account information for further review and report on the progress of your ticket and account.

Aron Groups Broker からの回答

2024年4月30日

Thank you so much for your enthusiastic feedback. We're thrilled to hear that you're enjoying your experience with us. Our top priorities are to provide excellent service and ensure our clients' satisfaction.
If you have any questions or need assistance in the future, please don't hesitate to reach out to our support team.
We appreciate your involvement.

Aron Groups Broker からの回答

2024年4月28日

We are sorry to hear about your dissatisfaction and apologize for any confusion or inconvenience you've experienced. Our team is dedicated to providing transparent and reliable services, including our no-deposit bonus offers. It's important to us that our clients have a positive experience.
Please note that if you pass the challenge, a Nano account will be provided to you with a balance of 0 and a $100 credit; you can use the credited amount to trade, and any profits you make will be added to your balance, which is withdrawable. If your Nano account hasn't been credited yet, Please contact our support team directly with your account details, and we'll investigate this matter promptly to ensure it's resolved to your satisfaction.
We appreciate your patience and understanding.

Aron Groups Broker からの回答

2024年4月26日

We appreciate your detailed review. We are delighted to hear about your positive experience with us. It's fantastic that you found our support team fast and responsive, and We are so thrilled that you passed our NDB promotion, made a profit, and swiftly withdrew your funds. We understand your preference for direct bank withdrawals. We are constantly evaluating new options to improve our services.
Thank you so much for your feedback on transparency. While we don't currently participate in services like wikifx yet, we are committed to providing a safe and secure trading environment. You can find more information about our company on our website: https://arongroups.co/about-aron/
Thank you again for your feedback and recommendation. We'll continue working hard to improve our services and provide a top-notch trading experience.

Aron Groups Broker からの回答

2024年4月24日

We understand that you may be frustrated with the delay you have been experiencing. We apologize for the delay in reviewing your account due to a high volume of requests regarding the promotion you mentioned.
We understand your concern and appreciate you taking the time to share your feedback.
We beg your pardon for any inconvenience it may have caused; We would like to invite you to reach out to our support team directly with your account information to check on the process of your account. I can assure you that we will do our best to assist you.

Aron Groups Broker からの回答

2024年4月24日

We understand that you are concerned about the possibility of being scammed. However, we would like to assure you that we have received a large number of requests regarding the promotion you mentioned. We are currently working hard to prepare accounts for traders who have successfully passed the challenge as quickly as possible. Aron Groups Broker operates with transparency and strives to provide a trustworthy service to all our customers.
We would like to invite you to contact our support team directly with your account information to check on the status of your account. Rest assured that we will do everything in our power to assist you.
We kindly request that you provide us with your valuable feedback on our commission and spread situation through our complaint and feedback form. We appreciate any constructive criticism and potential solutions that enhance our service.

Aron Groups Broker からの回答

2024年4月25日

We extend our sincere gratitude for providing us with your valuable feedback. It is a pleasure to learn that you have had a positive experience with our services, including our customer service, spreads, and withdrawal process. Providing exceptional service and ensuring our clients' satisfaction are our top priorities. We are grateful for your involvement.

Aron Groups Broker からの回答

2024年4月26日

Thank you so much for your fantastic review. We're thrilled to hear that you had such a positive experience with our $100 No Deposit Bonus promotion and that your withdrawal process was swift. Providing excellent service and our clients' satisfaction are our top priorities.
We appreciate your involvement and hope you continue to enjoy trading with us.

Aron Groups Broker からの回答

2024年4月29日

مرحبا یا عمیل العزیز ،
فی البدایة ، نأسف بشدة لتجربتك السيئة مع وسيط مجموعات آرون وأنك كانت لديك تجربة غير سارة مع مجموعات الوسيط آرون.
أثناء الاعتذار عن الحالة التي حدثت لك ، من الضروري أن نذكر أنه فيما يتعلق بخطة المكافآت بونص بدون إیداع للدعم في الوسيط ، فقد لوحظ بوضوح تأخیر في الاستجابة للدعم مقارنةً بما كان عليه من قبل ، لكننا تمكنا الآن من ذلك لحل هذه المشكلة.
إذا كنت ترغب في ذلك ، فإننا ندعوك للاتصال بفريق دعم الوسيط مباشرة وإرسال معلوماتك ليتم التحقق وسيتم تقديم شرح كامل لمشكلتك.
و فيما يتعلق بالإنسحاب ، يحاول الوسيط إجراء عمليات سحب الکریپتوکارنسی في أقصر إطار زمني ، ونحن آسفون لأن الإطار الزمني لسحبنا تسبب في عدم رضاك ، ويمكنك تقديم اقتراحاتك في لوحة المستخدم في قسم الاقتراحات والانتقادات ؛ نؤكد لكم أنه سيتم التحقق جميع الاقتراحات وسنحاول تحسين خدماتنا يومًا بعد يوم لراحتکم و رضا العملاء.
شکرا لصبرکم و مساعدتکم.

Aron Groups Broker からの回答

2024年4月26日 に公開

Dear Charaf, We sincerely apologize for the delay in receiving your Nano account. We understand it has taken longer than expected, and we value your satisfaction as our top priority.
To expedite the process of activating your nano account, we recommend that you contact our support team directly with your account information, and we will locate your request and prioritize its resolution.
In the meantime, you can also check the status of your ticket by logging into your account and visiting the support section.

Aron Groups Broker からの回答

2024年4月26日

Dear Saleh, Thank you for your feedback. We are sorry to hear about your dissatisfaction. We aim to provide a positive experience for all our clients. It is worth mentioning that due to the noted promotion, we experienced a high volume of traffic work that caused some delays in processing and preparing accounts.
If you encounter any issues or have concerns about our bonus program, don't hesitate to contact us directly with your account information. We will review your request and keep you updated on the progress of your ticket and account.

Aron Groups Broker からの回答

2024年4月26日

We appreciate you taking the time to provide your valuable feedback. Please be advised that due to a surge in traffic, We are currently experiencing a high volume of work. As a result, you may experience a slight delay in the credit being applied to your account.
We sincerely apologize for any inconvenience this delay may have caused. To better investigate the matter, we invite you to contact our support team directly and send us your account information for further review and report of the progress of your ticket and account.

Aron Groups Broker からの回答

2024年4月26日

Thank you for taking the time to leave this fantastic review. We strive to provide all our clients with a smooth and efficient trading experience, so your feedback is very much appreciated.
We are thrilled to find out that you were satisfied with the withdrawal process and found our $100 No Deposit Bonus program beneficial.
We appreciate your participation. If you ever need any assistance or have questions, feel free to reach out to us. We are here to support you every step of the way.