the platform looks incredible and you can tell it’s high quality, but honestly, it was just too comprehensive for what i needed. there are so many advanced settings and customization options that i fe... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Hey, I'm probably not tech-savvy enough to fully use this site, but it is definitely good at what it does. It has a massive amount of tools and deep features, which made it a little too complex and co... もっと見る
企業が回答しました
Same deal - charged 2.99 and then 30 dollars on card. Incredibly difficult unsubscribe process. No refunds and after you cancel you lose your credits. -edited to respond to the ridiculous "respo... もっと見る
企業が回答しました
Tried Art Gen AI out of curiosity and the results are beautiful. The text-to-image conversion is very accurate. It’s a great platform, though I noticed a few of the high-end models carry a premium pri... もっと見る
企業が回答しました
企業情報
当該企業による記述
Art Gen AI is a platform that uses cutting-edge AI to generate high-quality images and videos from text prompts. Our technology allows you to transform your ideas into digital masterpieces through a user-friendly interface with powerful customization options.
連絡先
2.7
期待以下
85件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Useful tool for marketers!
I'm a marketing specialist, and I use ArtGen daily to generate images and videos for my work. I love the variety of models and how easy they are to use! I also appreciate the feature of image2video generation, + you can change the ratio and duration of your video.
I've even recommended the tool to some of my colleagues, and they seem to like it as well.
Looking forward to the music generation feature!
thanks, ArtGen
2026年3月25日
自発的なレビュー
Art Gen からの回答
Hi there!
Thank you for taking the time to write in.
The team and I appreciate the shout-out, and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighting this for other users!
Best regards,
Art-Gen Support
I subscribed to the Elite Weekly Plan… and I want to cancel it but there is no cancel button
I subscribed to the Elite Weekly Plan for $6.99/week to test the platform. While the tool itself works, the billing system is extremely frustrating.
There is no clear option to cancel the subscription from the account dashboard. The profile and billing pages only show credits and purchase options, but there is no visible “Cancel Subscription” or “Manage Subscription” button. This makes it unnecessarily difficult for users to stop recurring charges.
Transparent billing and easy cancellation should be standard for any online service. I strongly recommend the company improve the account management and make the cancellation process clear and accessible.
Until then, users should be cautious when subscribing.
2026年3月24日
自発的なレビュー
Art Gen からの回答
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service.
Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
Cool product for reasonable price
I use it a lot for generating images for my Graphic Design job, it's a good tool if you know how to prompt properly. Works pretty fast
2026年3月18日
自発的なレビュー
Art Gen からの回答
Hi there!
Thank you for taking the time to write in.
The team and I appreciate the shout-out, and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighting this for other users!
Best regards,
Art-Gen Support
Awful
Bad results, no way to unsubscribe on the page, have to go via support emails
2026年3月15日
自発的なレビュー
Art Gen からの回答
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service.
Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
Weekly surprise charges, nightmare cancelation
Terrible results, you would getter better results with any other GenAI page. They are very sneaky with charges, they charge you weekly!! And you can't cancel on their page, you have to send an email and wait ages for them to reply. Horrible horrible product.
2026年3月6日
自発的なレビュー
Art Gen からの回答
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service.
You are billed according to your chosen plan, which can be terminated or altered at by contacting the relevant address as per the ToS as well!
Our Support team always tends to our client's requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
Impossible to cancel subscription
I subscribed to the Elite Weekly Plan for $6.99/week to test the platform. While the tool itself works, the billing system is extremely frustrating.
There is no clear option to cancel the subscription from the account dashboard. The profile and billing pages only show credits and purchase options, but there is no visible “Cancel Subscription” or “Manage Subscription” button. This makes it unnecessarily difficult for users to stop recurring charges.
Transparent billing and easy cancellation should be standard for any online service. I strongly recommend the company improve the account management and make the cancellation process clear and accessible.
Until then, users should be cautious when subscribing.
2026年3月9日
自発的なレビュー
Art Gen からの回答
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service.
You are billed according to your chosen plan, which can be terminated or altered at by contacting the relevant address as per the ToS as well!
Our Support team always tends to our client's requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
SCAM! Unable to Cancel Payments| DO NOT USE!
I used this site once and cancelled after finding something that suited my needs better. Unfortunately, they have continued billing me weekly and I tried using a stop-payment with my bank that didn't work. Ultimately I had to cancel my debit card and request a new one so they couldn't keep billing me. I double checked the website which says I don't have an active subscription but this still happened somehow. Do not use this scam site.
2026年3月9日
自発的なレビュー
Art Gen からの回答
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service.
You are billed according to your chosen plan, which can be terminated or altered at by contacting the relevant address as per the ToS as well!
Our Support team always tends to our client's requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
Videos are awful. Do not sign up
Videos are awful. Once generated you are charged regardless of results. They say "cancel any time" but there is no cancellation function. Avoid at all costs.
2026年3月8日
自発的なレビュー
Art Gen からの回答
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service.
You are billed according to your chosen plan, which can be terminated or altered at by contacting the relevant address as per the ToS as well!
Our Support team always tends to our client's requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
False "satisfaction" claim, horrible service, horrible renderings
My experience with Art-Gen.ai was extremely disappointing. The website is incredibly slow and feels like something from the early days of the internet — navigating it honestly reminded me of a poorly designed 1990s MySpace page. Pages lag, features take forever to load, and the overall platform feels outdated and unfinished.
Customer service was just as bad. Getting help was slow and frustrating, and the responses I received were vague and unhelpful. To make matters worse, they make it surprisingly difficult to cancel the service. The process feels intentionally complicated and far from user-friendly.
They also promote a satisfaction guarantee, but in my experience they do not actually stand behind it. When I attempted to resolve my concerns, that guarantee meant nothing and no meaningful support was provided.
Between the slow website, poor customer support, and the difficulty canceling, this was one of the most frustrating online services I’ve dealt with. Do not end up on this site by accident. They try to get you on their site by using SEO to steal from much better AI sites.
Edit to reply: As I told you via email if you have a 100% satisfaction guarantee and dont stand by it, you are misleading your customers. You have to use the product to be able to be satisfied or not. Your product was by far the worst I've encountered in AI ever which HOW lol. I thought oh I can just use any AI website generator. Obviously not. Yours looked like MySpace 07. Your service and product are horrible, otherwise I wouldnt have taken the time to write my first ever review here on trustpilot. Obviously by your rating... others agree. Don't waste your money here folks!
2026年3月6日
自発的なレビュー
Art Gen からの回答
Hi there!
Thank you for taking the time to reach out.
Our Support team always tends to our clients' requests as soon as possible, and has done so in your case.
The team and I would like to highlight that your request, and subsequent mischaracterization of the service, stems from ineligibility for a refund per the Terms of Service you've accepted.
Attempting to subvert the terms of service is not allowed and will not be supported, even in light of these mistruths.
Best regards,
Art-Gen Support
please unsubscribe my account
please unsubscribe my account
keimei.shin please ASAP
2026年3月3日
自発的なレビュー
Art Gen からの回答
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service.
You are billed according to your chosen plan, which can be terminated or altered at by contacting the relevant address as per the ToS as well!
Our Support team always tends to our client's requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
CAn't cancel on site
There is nowhere on the website to cancel subscription. You have to send an email. That's insane
2026年2月27日
自発的なレビュー
Art Gen からの回答
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service.
While we understand your frustration, it is necessary at this stage in our site evolution.
Best regards,
Art-Gen Support
Art Gen からの回答
Hi there!
Thank you for taking the time to write in.
The team and I appreciate the shout-out, and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighiting this for other users!
Best regards,
Art-Gen Support
I use art-gen every day both for work…
I use art-gen every day both for work tasks (mostly for creating all kind of ads) and also sometimes for fun - like to put my friend's face into some weird image or to try on different hairstyles. I love that I don't need to switch between different apps all the time and can just do everything in one place. Hope they'll develop even more with time so I as a pro creater I could create even mooooore complex things.
2025年11月27日
自発的なレビュー
Art Gen からの回答
Hi there!
Thank you for taking the time to write in.
The team and I appreciate the shout-out, and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighiting this for other users!
Best regards,
Art-Gen Support
Impossible to cancel
Impossible to cancel! They made it very difficult to cancel and it's intentional. Do not patronise this platform, you will regret it. They also bill weekly and I have been trying to cancel for a whole month!
2026年2月24日
自発的なレビュー
Art Gen からの回答
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service.
You are billed according to your chosen plan, which can be terminated or altered at by contacting the relevant address as per the ToS as well!
Best regards,
Art-Gen Support
Ther is no option to cancel…
Ther is no option to cancel subscription. Why is that? Cancel it now!
2026年2月24日
自発的なレビュー
Art Gen からの回答
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service.
Our service offers refunds in accordance with it, and every user can check eligibility by contacting our Support email, also available in the ToS.
Best regards,
Art-Gen Support
Appalling
Appalling. The videos and prompts were terrible. You then couldn't cancel the rolling payments. Emailed 3 times with no reply. AVOID AVOID AVOID
Also as you won't respond to any of my emails - but assume you'll read this. CANCEL OUR ACCOUNT AND STOP CHARGING ANY MONEY. YOUR SERVICE IS APPAULING.
2026年2月21日
自発的なレビュー
Art Gen からの回答
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you're dissatisfied with the time of reply. Our team aims to get back to every customer as soon as possible, regardless of the workload.
We suspect that your inquiry was resolved long before your feedback was approved by Trustpilot.
Best regards,
Art-Gen Support
please cancel my subscription
please cancel my subscription right away, that is very shady that you dont give the option in the website itself
2026年2月19日
自発的なレビュー
Art Gen からの回答
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service.
Our service offers refunds in accordance with it, and every user can check eligibility by contacting our Support email, also available in the ToS.
Best regards,
Art-Gen Support
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。