We had a great night at this guest house, the room 4 was spotless and spacious, the kitchen and toilet was spotless, we had complementary tea and coffee provided, overall it’s a great place. Only A... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Really good communication from owners on how to get in etc. Room was light, bright and well decorated and bed very comfortable. Shared facilities are very good, with an easy to use, hot shower. Free... もっと見る
企業が回答しました
Had a great stay here! The room itself could maybe do with a makeover but room and bathroom facilities were clean, bed was so comfortable, hosts were very speedy to respond to messages, and located a... もっと見る
Great communication from the accommodation & a great stay! The apartment was modern, clean & very tidy! We were in room 1 of 4 rooms. A shared bathroom, which wasn't a problem. Also a short bus ride i... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are Cardiff’s premier end-to-end HMO management and investment company. We’re started as part of a network of property investment firms, founded in 2019 in London, specialising in crafting premium homes for corporate professionals and students. We work with landlords and agencies closely to achieve our mission. Our network now spans Manchester, Birmingham, Edinburgh, Oxford, Cardiff, and Newport, managing over 400 premium rooms across the UK, with a collective property value of over £20 million under management. Our homes, beautifully furnished and impeccably maintained, are strategically located in sought-after areas.
連絡先
75 BROADWAY, CF241QE, CARDIFF, 英国
- 020 4538 9330
- info@arthurhamilton.uk
- arthurhamilton.uk
Cleanest, budget friendly
The most clean, tidy and well managed property over everything stayed at
2024年12月30日
自発的なレビュー
Bargain on New Years Eve
For the price it does the job! Definitely the Cheapest you’ll get staying in Cardiff especially on New Year’s Eve. Room was nice comfy bed so as long as you don’t mind a 20 minute walk to town and sharing bathroom and kitchen it’s perfectly adequate!
2024年12月31日
自発的なレビュー
It is a very lovely place to stay
It is a very lovely place to stay. Very clean and well kept. Not far from the city centre. Would definitely stay again.
2024年12月31日
自発的なレビュー
Beautiful Clean and Conveinient Flat.
Beautiful clean flat with fridge and well equiped kitchen, conveinient accommodation for 8 adults in double rooms. Close to the city centre, walking distance. Clear instruction and quick response with any communication. I would definitely stay here again. Thank you.
2024年11月23日
自発的なレビュー
Great stay and super place
Great, peaceful stay and very clean, comfy accommodation. Highly recommended
2024年12月11日
自発的なレビュー
Honestly…
I like the honesty of saying that we’re short staffed at times because that helped me to be more patient with the process. I’ll be honest the process felt like a bit of a drag but once you see the room your mind is excited. Thank you for engaging to make the contract work. I’m yet to see the other benefits as well
2024年12月1日
自発的なレビュー
Great place to stay for a night in…
Great place to stay for a night in Cardiff, 25 minute walk to the Motorpoint arena.
Clean and well kept rooms. We were able to check in early which was great
2024年11月15日
自発的なレビュー
My short stay at Hasan's
The space was comfortable, cozy, and just like the pictures. I would recommend staying here if looking to be just outside of Cardiff City Center but close enough to walk there.
2024年11月8日
自発的なレビュー
It is was soo clean and I had a nice…
It is was soo clean and I had a nice time. Close to shops as well could get valuables you need
2024年11月14日
自発的なレビュー
A very good place to stay with easy…
A very good place to stay with easy access on transport and close to city centre, I did walk to city centre and enjoyed my stay in the property and very clean.
2024年10月28日
自発的なレビュー
Good location
Good location, quick response times. Very forthcoming with information
2024年11月8日
自発的なレビュー
Great place to stay
2024年11月4日
自発的なレビュー
Great apartment
Great apartment, very clean and tidy. Free on street parking is a bonus!
Great location, only 25 minutes walk in to Cardiff centre. Would recommend.
2024年10月18日
自発的なレビュー
Great place to stay
Great place to stay , very clean and tidy and was accommodating to all our needs
2024年10月17日
自発的なレビュー
Very satisfied customer
The room I stayed in was small&cozy, the rest of the rooms were in good shape and I could always find what I needed. I would definitely recommend staying here if you're in Cardiff!
2024年10月5日
自発的なレビュー
Poor communication and business standards
Nightmare! Wrong description on Booking. The deposit for the accommodation is not "collected" but has to be transferred to their account, which I did dutifully. Hasan was quick to push for the 200 GBP deposit - weeks before they deposit was due or before they had even sent any payment instructions. It took me several e-mails to receive their payment instructions. For the refund, they suddenly make up their own rules now. Guests must have a WISE account for the refund! This has never been communicated beforehand and is not part of the contract via Booking. Also, they wanted to trade a discount on the next stay in turn for a good feedback. No! Not with this mess!
2024年10月6日
自発的なレビュー
Arthur & Hamilton Limited からの回答
Hi Julia,
Thank you for your feedback. I want to clarify that all the information regarding the deposit process was communicated in advance. Given you are an international guest outside of the UK, unfortunately, our business bank does not support direct international transfers for deposits, which is why we advised you to use WISE, an extremely well-known and trusted international payment platform. This method was recommended to us by our bank, and we communicated this to you multiple times in an effort to facilitate the deposit repayment. However, you declined to use WISE, which made it difficult to proceed.
We are a truly committed family business, and it is disheartening to see our reputation damaged when we’ve been transparent throughout the process. All relevant information was provided, and we always aim to support our guests and resolve any issues as smoothly as possible.
Best regards,
@ Hasan | Luxe Dwellings
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