Bromleys Art Supplies レビュー 171

TrustScore 5段階評価の5

4.8

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent, prompt and friendly service. Great range of art supplies. Bromleys Art Supplies is one of my favourite, go-to shops.

5つ星のうち5の評価

I was very impressed with the quality of the products, and value for money of them. The packaging was very good, and I was kept informed of the delivery expectations. Excellent.

5つ星のうち5の評価

Ive enjoyed dealing with Bromley’s Art Supplies. At times they’ve had items available that were difficult to get hold of. Ive recently boosted my supply of Caran D’Ache Museum Aquarelle pencils and... もっと見る

5つ星のうち5の評価

Sometimes I get into difficulty shopping online. When I phone Bromley’s I always get the help I need and this is so much better than trying to tell a machine my problems. Also their prices are usually... もっと見る

企業情報

  1. 美術用品店

当該企業による記述

We're a friendly, family-run art supplies business stocking a vast array of materials for your painting and drawing needs. Grab your art supplies at discounted prices, and we're proud to offer top-notch service and worldwide delivery. Let's make your creative journey even more exciting!


連絡先

4.8

優良

TrustScore 5段階評価の5

171件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

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5つ星のうち3の評価

Made an order of some brushes

Made an order of some brushes. Never received them. Following quite a negative review here on TrustPilot they did get in touch with me and the matter was resolved satisfactorily. Matter seemed to have stemmed from a glitch in communications. I have used this company before and have always been happy with any orders I made. I will continue to use the company in future despite a glitch which was probably more a fault of the courier.

2026年4月8日
自発的なレビュー
Bromleys Art Supplies ロゴ

Bromleys Art Supplies からの回答

Hi,

We’re really sorry to read this, as this isn’t the experience we aim to provide.

Unfortunately, we’re unable to trace an order or any emails from the username shown on this review, so we haven’t been able to investigate this properly. We always respond to customer enquiries, so it’s unusual for emails to go unanswered. Just to clarify, our email address is sales@artsupplies.co.uk

If there has been an issue with emails getting through, please do give us a call on 01204 690 114 or use our live chat service so we can help straight away.

Edit: Thank you for providing some additional information. We’ve now been able to locate the order, and after checking the tracking with Royal Mail, there does appear to be an issue with the parcel, which we are currently investigating. We’ve also checked for emails from your address but haven’t been able to find any, so we’re not sure what may have happened there. We’re looking into this and will be in touch shortly.

Kind regards,
The Bromleys Team

5つ星のうち4の評価

I love this online shop for the…

I love this online shop for the quickness of delivery and variety of products and have bought many products BUT I dropped one star because the website is just awful to navigate. I’ve often bought from another source because it’s quicker to navigate . It would be so easy just to make the search so that you put the paint colour ( for instance ) in the search engine and it brings up that colour across all manufacturers, but no , you have to then choose a manufacturer and scroll through all the paint colours ( because the search engines under individual manufacturers don’t seem to work ) It makes soo frustrating !

2026年4月4日
自発的なレビュー
5つ星のうち5の評価

I bought some Derwent pencils

I bought some Derwent pencils. Arrived quickly, very well packaged. Secure in a box with several layers to keep them safe. The pencils are similar price to the museum in Keswick I usually buy from. I'll be using Bromley again. Highly recommend.

2026年3月9日
自発的なレビュー
5つ星のうち5の評価

Fantastic Service.

This was my first time using Bromleys and I was so pleased that I will definitely be using them again.
I made an order at 3pm on Monday afternoon using the free ( over £25 ) letterbox delivery system, the day after it was despatched to me and at 10 am on Thursday it was delivered.
The parcel was well wrapped and there was no damage to the contents.
Thank you so much for such a prompt and reliable service.

2026年3月26日
自発的なレビュー
5つ星のうち5の評価

Great Service

I placed an order for acrylic paints, boards and brushes as I had the opportunity to attend a workshop. The team at Bromleys helped me to add to the order and ensured that everything was delivered in time. Lesley was very helpful when I called.
Bromleys always have great quality products at great prices and their customer service is brilliant.

2026年3月11日
自発的なレビュー
5つ星のうち5の評価

A lovely experience shopping with…

A lovely experience shopping with Bromleys Art Supplies. Their website is easy to browse with plenty of information for each product. Easy checkout experience too. My order arrived promptly and was very well packaged by Steven. Thank you :)

2026年3月2日
自発的なレビュー
5つ星のうち5の評価

Excellent personal and professional service from Bromley’s.

Ive enjoyed dealing with Bromley’s Art Supplies. At times they’ve had items available that were difficult to get hold of. Ive recently boosted my supply of Caran D’Ache Museum Aquarelle pencils and even when there’s a few they always arrive in good time, and very well-wrapped. When I originally phoned for advice, Bromley’s were very helpful too. So all around great service and superb customer service.

2026年2月12日
自発的なレビュー
5つ星のうち5の評価

That they are a good company

Sometimes I get into difficulty shopping online. When I phone Bromley’s I always get the help I need and this is so much better than trying to tell a machine my problems. Also their prices are usually better than other suppliers. Bromley’s are a well established family business why would I go anywhere else for my art supplies?

2026年2月6日
自発的なレビュー

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