As Above Jewellery レビュー 292

My partner bought me the "Secret Garden" necklace for my birthday after heavily hinting for that I would love some jewellery from this company after seeing them advertised all the time on Facebook. The necklace he chose was one that I had hoped for but sadly we were both a little disappointed. Firstly the aesthetics of the packaging is probably one of the best I've seen from a company, he didn't have any complaints about delivery but did mention they didn't get back to him when he messaged about a code not working (this is at the time of my birthday 15.07) the disappointment comes from the gem stones in the necklace, on the photo they are bright green but in real life they are tiny and we can't see any colour at all. The green is what attracted us to this necklace (and the snail) I've tried looking at it under different lighting, with my camera but no colour is showing. The necklace is smaller than expected but that's on us for not checking the size - it does make the detail more impressive (I'm only saying this to give you a heads up to check the size) . There is no hallmark but that is probably because it's small/light. I just feel that the photos are a little misleading and sadly that now means the fairly long list I wanted from this company is now going in the bin because I can't trust the photos to be true to life.

They have lots of happy customers so I'm sure this isn't the normal but it is my experience.

Had several repairs done. Extremely helpful and excellent workmanship. Thank you SBotham

I sent the below review after not being able to wear or return a pair of earrings I bought. I didn’t contact the company since a closer read of the website revealed that earrings can’t be returned. However Vicki emailed me straight away with an offer to send me larger hoops which would fit my ears, at no charge. Not only did she send them, she included hooks as well just in case. I’ve never received such superb customer service in my life, and the new hoops are perfect. The website is so well put together you don’t realise this is a tiny (just two people) business. Genuinely a company which deserves as much support as it can get. I’ve left my original review below so you can see how mistaken a person can be about a company.

Nearly £40 with postage for a pair of earrings I can only throw in the bin. 13mm hoop which is huggie size, no problem. But the post is so short it won’t go all the way through my ear so can’t close it. And earrings can’t be returned. Also sent by Royal Mail which means you have to stay in all day in the hope they’ll actually turn up. Unless you want to pay even more for delivery. Certainly won’t be going back. I’d return them if I could but I can’t so in the bin they go

Jewelry looks fantastic 😍
The package looks amazing
Items top quality!!
Love it

Speedy delivery, love the earrings

Excellent service, amazing product. Cannot recommend As Above enough, brilliant.

As above was a great company to deal with, I emailed them about the items I wanted to order and their response was quick very clear and answered my question.
Once ordered my items arrived very quickly, and they are absolutely stunning pieces of jewellery, they are for an 18th birthday present and I'm sure they will be well loved.

Thank you and I'm sure I will be ordering again in the future.

Lovely packing x great service

Bought a snail ring from this "company" it cut my thumb in multiple places, asked to return it (I tried to alter the ring as I saved up for it for a long time, and thought I could stop myself getting cut from a piece of jewellery, I made them aware of this and this sadly didn't work so I still needed to return it) they said to post it, no specifications on how, so I popped it in an envelope and sent it back to the address given, they've now claimed they never recieved the ring, I put my address on incase it was lost, it hasn't come back to me so I believe they recieved the ring but as I stupidly didn't send it tracked as that wasn't what they asked, I believe they've kept the ring and denied receiving it. Such rude and argumentative responses too, they are now refusing any refund or anything, so I am left with scars on my thumb from a piece of jewellery, no jewellery item as it was sent back and I am also £40 odd down.

Dont order from them. Jewellery is extremely poor quality and girls running the business are awful.

Reported to trading standards and other revenues.

Awful.

I love the two rings that you made and sent. Really chunky and worth the money. The nature theme is exactly what I was looking for. Thanks so much

Bought some earrings as a gift. They came beautifully wrapped and packaged. Earrings looked great too! Delivery on time and included a lovely thank you note.

Absolutely in love with the Weirdo necklace and earrings! I wanted something different for my wedding day and came across these beauties.

Cute little moon face, fast delivery

I brought three rings & they are beautiful.
The packaging is so pretty too.

Beautiful pendant Very fast delivery Thank You 😊

I have had quite a few purchases from As Above and have been very happy with them all. The jewelry is very good quality and unique and they have been delivered promptly.

I've ordered from As Above a few times now and the pieces are so well made, always arrived quickly and are just simply gorgeous!

Bought some items in the sale for presents, and another piece for myself, they came quickly, well packaged and beautifully made as usual. Recipients loved the presents.

Gorgeous, good quality items. Value for money and the packaging is lovely.
Always fast delivery.