Ascrono レビュー 

in use for 3 years, works flawlessly, no scratches on the MacBook. It saved me space on my tiny desk.

Great product! The quality is excellent and it feels super solid. Also worth mentioning: the shipping was incredibly fast!

Excellent quality, sturdy materials and a solid connection. Really happy with my purchase — 100% recommend.

Amazing product. Seamless. Thank you!

As far as the product is concerned I cannot praise it enough. I've used all kinds of docks with virtually every generation MacBook, but I can safely say that this is so far by far the best in terms of how easy it is to use, how solid it feels, how upscale the materials and finish appear, and how well it complements my Mac workspace overall. Clearly my recommendation for everyone who values design just as much as they value functionality and solidity.
Concerning customer services and communications ASCRONO is taking things to a new level - at least compared to all my previous experiences with both top-notch big players as well as smaller startups. Hardly have I felt this valued as a customer. And there is really not much else I can say about this experience.

Everything I look for in a company: cool company, cool products, cool people. My docking station for my MacBook is top notch. Customer communication is amazing. Love it!

I had ordered an Ascrono dock which arrived, dissambled, with screws that simply would not hold, so it was impossible to assemble. I reached out on support, and heard nothing back after a day or two. However, I now suspect this to be due to the timezone difference.

To their credit, once they did respond, they couldn't have been more apologetic and helpful, they advised that this was an anomaly, and that all docks should arrive assembled, and have since issued a new dock to be shipped to me ASAP.

Every company has problems, because we are only human, and nothing or nobody is perfect, but what makes a good company stand out is how they deal with issues when they inevitably rise.

I had originally and prematurely written a negative review, and I regret allowing my frustration and impatience to cloud my judgement. I've since removed the 1* review and feel Ascrono fairly deserve a 5* rating as on this occasion, whilst something went wrong, they stepped up and sought to put it right.

I'm looking forward to receiving my new dock. Thanks Ascrono.

I've had a great experience with Ascrono customer service answer questions quickly and completely during presale and the product is well-designed and works flawlessly. I love my MacBook 14" docking station!

I requested a refund, didn’t mind the return shipping charge. Tracking shows product was received, but still no refund. I contacted support for an update, and crickets. Now I’m out of a dock and $200.00!

I expected to receive a response within 24 hours …. 3 emails later and nothing!

I purchased a MacBook dock from this company along with an extended warranty, expecting peace of mind and reliable support. Unfortunately, the product stopped working while still within the warranty period.

When I tried to claim under the warranty, the experience was extremely disappointing. The support team completely stopped responding to my emails, leaving me with no resolution or assistance.

This feels very misleading, as the warranty appears to be meaningless if it’s not honoured when needed. I genuinely feel cheated and let down by the lack of customer service.

I would strongly advise others to be cautious before purchasing from this company.

My ascrono stopped charging, and they won't answer my custom support emails. My product is a few weeks old.

Just be aware that if you buy something from this company, they will make you pay for the return, contrary to distance selling / consumer regs.