Ashley Ann レビュー 648

When I went to have a look for ideas for a new kitchen to the Inverness Showroom, I met Kelly, who made the process so easy, we worked together to design a kitchen that works for us, Kelly was amazing and nothing was too much trouble. The quality of the kitchen is excellent, our joiners said it was by far the easiest kitchen they have ever fitted.

The communication was excellent. The order process was very smooth & delivery was scheduled exactly as requested. Sales staff (Ursula Carlton) worked with the fitter to make sure they got the best outcome for me.

Great service from the design and local branch, but in the end over 30% more expensive. Emailed to say we had not selected them, and a few days later a sales director called. He didn't even know what they had quoted for, waffled on, told him over 30% too expensive, even if we took a direct installation through the installers company. Called ended then a little while later he called again, I told him I was busy but he just kept talking, offering nothing different from the last call. A total waste of time, I hung up the phone and blocked his number.

Update 30/4/25
Having listened to the call again, happy to stand by my comments

The design and layout from Carrie Ann has made our kitchen fit our needs in a cooking and sociable space as an addition to our existing kitchen. The units are outstanding high end workmanship and quality. Carrie Ann matched the units and colour perfectly. Her expertise and knowledge has given us just what we needed to complete our kitchen. Safe to say we are more than happy to have chosen Ashley Ann for this project.

Very experienced and knowledgeable sale staff.Who gave great advice and assistance from choosing the kitchen and finished design layout.
The only reason not 5 stars is that agreed timescales were not met due to countertop supplier being let down by their supplier.However this did not drag on and was resolved and fitted very quickly soon after.

Very pleased with results.
Measuring and fitting done on the dates we requested.
Accommodated a last minute change of hob.
Slight lack of clarity over who does what regarding coordination of other trades.

The quality of work and the calibre of tradesmen plus the materials employed were all good. Only criticism was the scheduling which took much longer than expected. Fortunately, it did not create too big a problem due to our flexible circumstances.

I bought an Ashley Ann kitchen around 5 years ago which I still love. We recently had an issue with it that needed sorted. Despite the passage of time Ashley Ann still remedied the issue to my satisfaction which not all companies would have done. Excellent customer service.

Special thanks to Bethany the showroom manager and Paul the joiner for co-ordinating and carrying out the work.

I contacted Bethany in the aberdeen showroom regarding an issue I had with one of my cupboard units. First class customer service and help. Highly recommend this team

I'm completely delighted with my Ashley Ann kitchen and that is largely down to Maria from the Edinburgh Showroom, who understood exactly what I was after. I had shopped around and spoken to other kitchen designers, but Maria was the only designer who 'got it' and understood what I wanted and was able to transfer that into a beautiful kitchen design which didn't cost the earth. I now have the most gorgeous kitchen and my friends all go 'Wow!' when they see it! I would 100% recommend Ashley Ann.

Good service, good fitting, good resolution of all queries

The Aberdeen team provided a great service and installed a new shower room in a fairly old traditional flat. Bethany came up with a neat design for an awkward shaped room. Paul did a super job on the installation. It was not an easy job but, for us, it was completely hassle free. We are very happy with the modern clean look.

Had a great experience from start to finish. I absolutely love our kitchen and i am delighted with the quality of it. Farr, in particular, helped massively throughout the planning stage to ensure I got a kitchen I love. She was extremely knowledgeable and patient throughout the whole process.

The staff at Ashley Ann were superb, they really did go out their way to help, plan and choose all the kitchen and bathroom furniture and fixtures. We now have everything installed and enjoying the look as well as the efficiency of our new kitchen and bathrooms. Special thanks to Carrie Ann and Michael Penman.

From the planning to fitting I could not fault anything. Gemma was a great help. The fitters were excellent and finished in record time.

Good service from Ursula who really knows her stuff

A lot of thought was put into the design and any problems that arose. Was fitted with a lot of care.

Well organised company from kitchen design to fit. Pleased with quality of kitchen. Joinery installation very good

From when I made enquiries to having the extra unit, I found the stuff very helpful and a good delivery time

Ashley Anne are awesome from start to finish, Kitchens are great quality and the service is perfect. Would highly recommend to anyone looking for a new instal.