Such a scam - advise $5.00 charge and then they did automatic bank withdraw for $90.00 (each month) The initial call was good advice and afterhours - that part was good, but did not agree to this... ãã£ãšèŠã
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Signed up for a one time answer for 5 dollars, and just noticed a 65 dollar charge for 10 months, that they have been charging me, when I never returned to the site. Impossible to cancel, having a ha... ãã£ãšèŠã
Do not use this service. You will end up inadvertently signing up for a monthly service. I only knew when I saw a reoccurring 65 dollar charge. They would only refund my most recent payment. I would i... ãã£ãšèŠã
Iâm being ripped off every month bill $65 I didnât even know I was being billed and I donât know what to do and how to make him stop taking my money out of my bank theyâre stealing from me
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The service that keeps on billing
Used this service in 4/2024. Excellent vet online. Didn't use it again but was charged monthly. I contacted JustAnswer, the parent company who I had also used for another online question and who kept billing monthly. I requested to cancel both and receive a refund as i had also requested the cancellations several months prior. They canceled theJust Answer account and gave me half the refund i requested. They didn't cancel the ask a vet account. Today I spent over an hour trying to close that account, finally talking with someone who found the account using the same info i had given to 4 other people, all who said the ask a vet account didn't exist. The last lady closed it easily. Ask a Vet is a good concept but they are ripoff artists.
They charged me $78 without myâŠ
They charged me $78 without my authorization and then wanted to chargw me again to dispute the charges
SCAM
SCAM
Advertise as £5 to chat with a vet during a trial period, then try to charge £27 from bank account, for those trying to cancel a subscription go to the contact us at the bottom of the page and you will see a link for cancel membership. The membership is actually with justanswer, do forgotten password with your email address, just dont use a regular password when your creating a new one. Bank has now cancelled my card to prevent them taking any further payments.
This is such a SCAM!!!!!!
This is such a SCAM!!!!!!! Go to a vet. These people will answer your question, not tell you it's a membership and then charge you over and over and over. DO NOT USE!!!!!!
SCAM ALERT !!!!SCAM ALERT !!!!!
SCAM ALERT !!!!SCAM ALERT !!!!!!
I was charged and never asked a question. They keep trying to charge my account over and over again. It's a SCAM people don't trust ask a vet online. They tell me to go to my account and cancel the membership and I don't even have an account so how is that. I had to block them from my bank because they continuously keep trying to charge my account SCAM SCAM
DO NOT USE
DO NOT USE! They have told me now 4 times that my subscription was canceled and they keep trying to charge my card. I paid the $5 to have a vet tell me I need to bring my cat to a vet...that was my stupidity to think I could get a real answer online, but I canceled the subscription and every week they try charging me $37. I chatted online with someone this evening who now sent me an email and states it's canceled. Let's see if that makes a difference.
Cloaking and similar tactics
Cloaking and similar tactics. This is Black Hat SEO and violate search engine guidelines. They are Crooks!
I tried to cancel the subscription
I tried to cancel the subscription, I had it confirmed that it was cancelled. The next month money still came out. I made another inquiry and they wanted me to pay to have a technician look at the solution. The only way to have payments stop was to cancel my card. Would not use them!!!!
You will get charged WAY more!
Had a question about poisonous plants with dog one day when i couldnt get into my vet, Now getting charged $35 every month.
Total scam!
I connected with Askavetonline onâŠ
I connected with Askavetonline on 3/13/25 seeking advice about my cat who had been injured. They gave good advice, and the fee of $44 was reasonable to me. The problem is that today, nearly one month later, they attempted to use my credit card again in the amount of $39. I have had no contact with them since 3/13/25. My credit card company was the one who notified me about the attempted charge today and they helped me lock my card so that no further attempts can be made.
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