Brilliant service. Everyone who I spoke with on the phones prior to the job being undertaken was informative, friendly and polite. Electrican who carried out the work was professional and clean... もっと見る
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Leon arrived promptly and explained what he was going to do, he was polite and courteous throughout his visit. He did a great job and I was pleased with the outcome. I would recommend this company the... もっと見る
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Leon was excellent. On his first visit he reviewed the safety of our electrics and described what work we needed undertaking and why, which made the decision to proceed easier. A future date for th... もっと見る
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Shaun visited today to resolve an issue with my downstairs sockets. Diagnoised from a previous fault finding visit, all resolved within 2hrs and all working perfectly. Highly recommended.
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企業情報
当該企業による記述
We’re an established electrical contractor based in Cardiff & Barry. We specialise in the design, installation and maintenance of all types of electrical systems, from simple domestic work to complex commercial installations so if you’re looking for a reliable and experienced electricians then you’ve come to the right place! As a trusted and highly skilled electricians, our customers tell us we’re the best, and we’re proud to have customers return to us time and time again. We have over 20 years of experience working in domestic homes and commercial buildings, such as shops, factories, industrial units, showrooms and many more. We will put your electrical-related worries behind you fast and make the whole process as easy and stress-free as possible.
連絡先
Office M1.03, High Street, Newport Market, NP20 1FX, Newport, Wales, 英国
- 01633 226033
4.3
優良
16件のレビュー
ネガティブなレビューの 87％に回答しています
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Brilliant service
Brilliant service.
Everyone who I spoke with on the phones prior to the job being undertaken was informative, friendly and polite.
Electrican who carried out the work was professional and clean !
Very happy with this company and highly recommend.
2026年5月18日
自発的なレビュー
Assured Electrical Solutions - Newport からの回答
Thank you for your review ⭐ We’re delighted to hear you received such brilliant service from both our office team and attending electrician 😊🔌 It’s great to know you found everyone informative, friendly and professional throughout the process. We really appreciate your recommendation and thank you for choosing Assured Electrical Solutions.
Avoid at all costs
Avoid at all costs. Extremely disappointing experience with this company. My contractor requested a straightforward job: installation of an extractor fan, 2 socket points (one next to an existing) and 3 socket faces.
We were initially quoted £600 + VAT for 'additional work' which we considered was grossly exaggerated and refused to pay. We asked the electrician to leave. Head office, person named Ryan who refused to give his full name, then reduced the price to £400 + VAT but was evasive when I tried to confirm whether this price was for the full work. He consistently suggested “extras” without clearly stating what they were.
He requested the money up front which we were reluctant to pay without having the work done. Ryan continued to pressurise us to making an up front payment and confirmed they would rectify any work we were unhappy with.
Eventually, the electrician confirmed that hidden material costs (£30) would be waived so we agreed and paid £400 + VAT. Later, we discovered my building contractor had already paid an undisclosed deposit which explains why Ryan was pressurised us into making a payment up front, meaning the total cost was significantly higher than what I was led to believe.
Communication was unclear throughout, pricing lacked transparency and when challenged, Ryan accused my contractor and I of aligning our stories, which is completely unacceptable and unprofessional. He also refused to disclose the details of their regulatory body seemingly unaware of who they were regulated by.
To add further context, they have also not installed the extractor fan. He also accused me of not wanting to pay for the work as he called me back not realising I had called the office. Deeply disrespectful and untrustworthy company.
I strongly advise others to avoid this company.
2026年5月15日
自発的なレビュー
Assured Electrical Solutions - Newport からの回答
We’re sorry to hear you were unhappy with your experience and apologise for any frustration caused. We take all feedback seriously and would welcome the opportunity to review the matters raised regarding pricing, communication and the scope of works completed. Please can you contact us directly so we can investigate this further and work towards resolving the concerns raised.
Leon arrived promptly and explained…
Leon arrived promptly and explained what he was going to do, he was polite and courteous throughout his visit. He did a great job and I was pleased with the outcome. I would recommend this company they are professional from start to finish. Thank you
2026年5月14日
自発的なレビュー
Assured Electrical Solutions - Newport からの回答
Thank you for your review ⭐ We’re delighted to hear Leon was prompt, professional and courteous throughout the visit, and that you were pleased with the outcome 😊🔌
Leon installed ev charger great work
2026年5月8日
自発的なレビュー
Assured Electrical Solutions - Newport からの回答
Thank you for your review ⭐
We’re really pleased to hear Leon did a great job with your EV charger installation 🔌⚡
We appreciate your support and thank you for choosing Assured Electrical Solutions 😊
Quick and effective service
2026年4月17日
自発的なレビュー
Assured Electrical Solutions - Newport からの回答
Thank you for the great review 😊 We’re really pleased to hear you found our service quick and effective ⚡👍 We truly appreciate your support and thank you again from all of us at Assured Electricians.
Leon from Assured Electrical Solutions was excellent
Leon was excellent. On his first visit he reviewed the safety of our electrics and described what work we needed undertaking and why, which made the decision to proceed easier. A future date for the required work was arranged easily.
Whilst undertaking the work, Leon was punctual, efficient and again showed the difference between our old consumer unit and the updated one as the work progressed. His work was extremely tidy, with his communication and explanations, whilst technical, easy to follow.
Company and Leon the electrician come highly recommended.
2026年3月26日
自発的なレビュー
Assured Electrical Solutions - Newport からの回答
Thank you for your fantastic review ⭐😊 We’re really pleased to hear Leon took the time to thoroughly assess your electrics and clearly explain the work required, making the process easy to understand 🔧 It’s great to know everything was carried out punctually, efficiently and to a high standard while keeping everything tidy 🙌 We’re also glad his explanations throughout made things clear and reassuring ⚡ We really appreciate your recommendation and thank you for choosing Assured Electrical ⚡
Leon came in time
Leon came in time. He has done a good job. Very committed and sincere.
Thanks
Fr. Saji
St. Benedict’s church Clydach
2026年3月24日
自発的なレビュー
Assured Electrical Solutions - Newport からの回答
Thank you for your great review ⭐😊 We’re really pleased to hear Leon arrived on time and carried out the work with such commitment and care 🔧 It’s great to know you were happy with the service 🙌 We really appreciate your kind words Fr. Saji and thank you for choosing Assured Electrical ⚡
Assured Electrical Solutions - Newport からの回答
Thank you for your great review ⭐😊 We’re really pleased to hear Leon arrived on time and completed the job quickly and efficiently 🔧🙌 It’s great to know you were happy with the service Thanks again for choosing Assured Electrical ⚡
Very happy with Leon and the work he…
Very happy with Leon and the work he has carried out. Thoroughly recommended.
2026年3月20日
自発的なレビュー
Assured Electrical Solutions - Newport からの回答
Thank you for your great review ⭐😊 We’re really pleased to hear you’re very happy with Leon and the work he carried out 🔧 It’s great to know you’d thoroughly recommend 🙌 We really appreciate your feedback and thank you for choosing Assured Electrical ⚡
Shaun visited today to resolve an issue…
Shaun visited today to resolve an issue with my downstairs sockets. Diagnoised from a previous fault finding visit, all resolved within 2hrs and all working perfectly.
Highly recommended.
2026年1月14日
自発的なレビュー
Assured Electrical Solutions - Newport からの回答
Thank you for the 5⭐ review - we’re pleased Shaun resolved the socket issue efficiently following the fault-finding visit and got everything working perfectly.
Shaun arrived on time and completed the…
Shaun arrived on time and completed the swap out of our fuse box. He left the work area clean and tidy. Would highly recommend
2026年1月13日
自発的なレビュー
Assured Electrical Solutions - Newport からの回答
Thank you for the 5⭐ review - we’re pleased Shaun arrived on time, completed the fuse box replacement neatly, and left everything clean and tidy.
Excellent service
Excellent service. Will certainly use again and recommend to others :)
2025年12月15日
自発的なレビュー
Assured Electrical Solutions - Newport からの回答
Thank you for your great review. We really appreciate the recommendation and look forward to helping you again in the future.
Geat job done by Kris and arrived on…
Great job done by Kris on lights and arrived on time
Highly recommend
2025年12月15日
自発的なレビュー
Assured Electrical Solutions - Newport からの回答
Thank you for your great review. We’re pleased to hear Kris arrived on time and did a great job with the lighting. Thanks very much for the recommendation.
Fantastic service from this company
Fantastic service from this company,
very professional, friendly and would definitely recommend! Thank you again!
2024年11月6日
自発的なレビュー
Assured Electrical Solutions - Newport からの回答
Hi Natasha, We appreciate your feedback about the recent service you received from one of our electricians. Positive reviews motivates us to continue delivering an excellent service to our customers across Cardiff, Newport and Bridgend.
Should you ever need someone to replace some LED’s, look at some garden lighting or if you ever needed an Emergency Electrician, we can help.
Thanks for choosing us from all of us at Assured Electrical Solutions.
Assured Electrical Solutions - Newport からの回答
Hi Fran, Thank you for sharing your experience and for supporting our business. Your review about the service you recently received from one of our electricians has made our day. We constantly striving to provide an exemplary service to each and every customer and getting this feedback certainly motivates us to keep doing what we love best.
Best Regards
Jamie and our Team of Trusted Electricians across Cardiff and South Wales
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