I paid for fast delivery for an item on Monday. Which on the website says 1-2 working days delivery time. After getting in contact by email I was informed that processing took 2 working days and then... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Received exactly what we needed (a specific wing mirror for a 14-year-old Peugeot 107), and through chat communications was able to confirm it was the correct part before they sent it. Delivery was a... もっと見る
easy to use site and give you the exact colour for your car if you look up the colour code before hand you can find a match. had to replace my wing mirror on my 2015 corsa and was a bit sceptical if t... もっと見る
Expecional service from this supplier. Had a problem first time around with delivery company no fault of ASY. The customer service to get a replacement to me. The part arrived painted beautifully and... もっと見る
企業情報
当該企業による記述
We sell a wide range of vehicle parts at very competitive prices we do headlights wing mirrors or mirror covers or glass we also sell the indicator lenses. and much more as we are updating all the time with new products if you don't see what give us a email and we will do our best to assist you. About Us ASY Auto parts are a importer and distributor of vehicle parts in the UK. These parts include: Aftermarket Car Parts Replacement Car Panels OEM Parts Genuine manufacturers parts Our concept is to provide top quality car parts direct to the automotive trade and the public throughout the UK. By being the single largest importer Buying direct from quality manufacturers throughout Europe and the Far East, Delivering direct, we are able to keep our prices exceptionally competitive, whilst maintaining high levels of service and product. we sell Vauxhall , ford, seat, Vw, mini, and most other vehicle makes and models if you cannot find the part you are looking for we will do our best to find it for you at the best price we can also do brakes body parts, brakes lights indicators, carbon fibre hydro dipped parts. we are a small family company adding new products to our web site on a regular basis and work hard to please you.
連絡先
online, only, based in uk, 英国
- info@asyautoparts.com
- asyautoparts.com
4.4
優良
182件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 14％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Item ordered over a week ago
This company delivered just over a week after the order which as a customer wasn’t fully aware when placing order. It was delivered so company ok to use if you are not requiring a part quickly, even with courier service it takes over a week. Overall ok company just ideally would have preferred quicker.
2024年12月10日
自発的なレビュー
Asyautoparts からの回答
This customer purchased a part and paid for the 5-7 working days shipping method i have three delivery options on my site free which takes 7-10 working days , courier which takes 5-7 working days (which this customer selected) then we have a fast shipping option 1-2 working days , we also have on our site that we have 2 working days to ship orders out (although do our upmost to ship quicker). All of this information is clear on my site when customers are purchasing. Customers estimated delivery date was 11th-13th December and was delivered on 11th December so well within the estimated time frame. If needed there order quicker then the fast delivery option was there for them to select but they didnt.
Ordered a new painted wing mirror on a…
Ordered a new painted wing mirror on a Monday and received it within 5 days. Paint matched perfectly and looks like original. Awesome service and would highly recommend and wouldn't think twice about using these guys again
2024年11月1日
自発的なレビュー
Got the part I was looking for
Got the part I was looking for . Arrived as promised
Quick easy and avoided going to a manufacturer and garage. Saved money .
2024年11月22日
自発的なレビュー
Needed a wing ming cover for my car.
Needed a wing ming cover for my car ordered on a Thursday came by Monday, brilliant service fast and easy!
2024年11月11日
自発的なレビュー
Leon wing mirror
I needed a new matt silver wing mirror cap for my 14 year old Leon and this was the only site that sold it already painted in the correct colour. Came in a few days, fit perfectly, and the colour matched the other wing mirror.
2024年11月7日
自発的なレビュー
5 star overall
5 star for customer service
5 star for product details
5 star for the product itself
5 star for pricing
5 star overall
2024年10月19日
自発的なレビュー
Wing mirror cover.
Had the part I was looking for, and when the courier screwed up delivery, they were helpful and communicative and sent out a replacement immediately. Great service.
2024年9月6日
自発的なレビュー
Wing Mirror Cover
I ordered a wing mirror cover through their website. Whilst it did not arrive quite when I had anticipated, the customer support was very well received. My query was answered quickly and I felt the person on the other end was willing, helpful and ensured my order was fulfilled. I have now received the part and it was as expected, fitting perfectly onto my vehicle.
2024年10月4日
自発的なレビュー
Top product top customer service!
Very helpful customer service the product itself was amazing the carbon mirror caps a good price and look amazing and fit perfectly to my a1 couldn’t recommend a better store with better customer service to order from thank you for all your help love the product!
2024年9月30日
自発的なレビュー
Asyautoparts からの回答
thank you for your feedback
Ford fiesta wing mirror
I bought a wing mirror from this company and ordered the wrong mirror got in touch with him and he was really helpful sorting me out with the right mirror I needed and got the mirror straight out to me will definitely use again
2024年9月19日
自発的なレビュー
Asyautoparts からの回答
thank you for your feedback
Fantastic experience great item fast…
Fantastic experience great item fast delivery will be back for parts again real soon
2024年9月5日
自発的なレビュー
Ford fiesta Wing mirror cover
Quick delivery and arrived looking the exact same as what i ordered.
Would definitely order again from here.
2024年9月11日
自発的なレビュー
amazing customer service
amazing customer service! would definitely buy from here again
2024年8月19日
自発的なレビュー
Amazing service
Amazing service. Thank you fir you're quick response to my questions I'm nit thd easiest if customers and yoh went above and beyond. 100% recommend
Thank you again
2024年8月15日
自発的なレビュー
Fast delivery and quick to respond to any questions
Where do I start
My orders arrived very early compared to what I was expecting, I'm very happy with the quality and the swift reply with any questions I had.
With some of the reviews I was very hesitant in ordering but I can confidently say I will only be ordering from here in the future.
I hope you have more orders your way as you definitely are deserving of them!
2024年8月19日
自発的なレビュー
The drivers side mirror cover I ordered…
The drivers side mirror cover I ordered fitted perfectly. Any delivery queries were replied to within the hour. Very happy. Thank you
2024年8月24日
自発的なレビュー
Excellent customer service from ASY…
Excellent customer service from ASY Auto Parts! Would always recommend them!
2024年8月8日
自発的なレビュー
Couldn't be happier with both the…
Couldn't be happier with both the service and the product.
I would have no hesitation in using ASY Autoparts for future purchases.
Thank you very much for your honesty and product description.
Kind regards,
Ian.
2024年8月23日
自発的なレビュー
Very disappointing service
Very disappointing service! I haven't had my item or had any infomation / communication regarding my order. Have tried calling two different numbers and email but had no response. I have now had to start a PayPal claim to get my money back. Avoid this company!
Edit-First of all it had a banner saying you were away until 10th July on your website that's why I ordered. You gave me the inpression it had been sent out then but are now basically admitting here it hadn't been as you were away. This seller kept asking me to remove my bad review but wouldn't refund the money until I got extremely angry so you're more the blackmailer not me!. He offered NO proof of tracking at all (I think the part was never sent and it now all seems to confim this). I did call you twice and left a voicemail, you were never blackmailed you offered to send out another part but it would have been weeks of waiting again, I had enough of all the excuses. This guy has more spin than a merry go round.
2024年8月3日
自発的なレビュー
Asyautoparts からの回答
This customer purchased whilst my shop was on holiday which stated so on a banner accross the top of my shop , it was also free delivery which stated it takes 7-10 WORKING DAYS and that we have 2 WORKING DAYS to ship orders out on our return, i didnt receive any calls but did send customer email and she replied that she didnt realize as it went to her spam. She then blackmailed me and said she wanted a refund and the part and wanted it sent express delivery. I did refund the part on my return.
The baner was clear and other customers clearly understood that i was away i refunded as soon as i returned but buyer was saying that they would concider removing the review once they receive a refund and the order and also wanted next day delivery, i did not once blackmail i also had NO VOICEMAIL at all i did offer to send part out and told you i would do so on friday and would of been with you on monday at latest so not two weeks.
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