Had a really, really positive experience at the Attic self storage all thanks to Andre. He was so friendly and understanding through the process of getting access to our unit. Really appreciate all of his help and would recommend asking for him if you need storage needs at this self storage. Great customer service

My experience from Attic Self Storage was great. As it was the first time I have used a storage unit I didn’t really know what to expect. Andre gave us a warm welcome, showed us around the place and was guiding us along the way. He was really helpful and I was relieved after not knowing what to expect. The staff overall was very respectful and I’m thankful to have chosen my storage unit here.

Maria Basile showed us around diff size units for our needs & explained how you get in & out of the area via an app
the check in process once the unit size was decided was very simple & everything is made active as & when required. Maria was friendly, knowledgeable & professional, thank you

Really friendly and helpful team from the start of making an enquiry to checking. Maria helped with the checking in, she was really helpful and explained everything very clearly. We decided to make a very last minute change to our booking, James happily accommodated this. We also dealt with other staff members who were just as helpful before booking, apologies to them that I didn't take note of their name.

I have to say, the best customer service and experience I have ever had with a storage unit company. the people who looked after us was Maria Basile, Andre Campbell and James the Manager of the store.

they understand how to take care of people, and how to resolve problems quickly and professionally. More like hosting storage.

Also, the Harrow site is new, super clean, bright, smells good and has music playing - the best experience I have had with a company of this nature, form phone interactions to in-person.

I spoke with Maria and Maria has been excellent throughout the whole of my query going above and beyond, cannot thank her enough so friendly and lovely

So far so good! I moved my stuff in today and all the staff have been very helpful, including the 3 weeks leading up to today

Great customer service from Maria Basile, good introduction to Attic.

A big thank you to a wonderful person - Maria Basile. Her brilliant telephonic manners and persuasive advice made choose Attic self storage.
Also many thanks to the manager James, for looking after me and making a great coffee.
They offered me a good package for the storage facility.
You both are a credit to your company.
Keep up the good work.
Mahendra

Welcoming, helpful staff and the facilities are super easy to use. And free coffee!!

Both Marco and his colleague were really nice and helpful. I felt very comfortable especially in the middle of the stressful process of moving out. Marco helped me alot and he did not leave me until I learned everything about the storage and the application. He was really nice and patient. Both were not only professional, but were very nice and helpful. Many thanks for making my experience smooth and easy.

First time using a storage facility and can't be more satisfied!
Maria went above and beyond explaining how things work and showing me different sizes of units.
And the 24h access is a big plus.
Many tanks Maria!

Excellent, Easy and Efficient

I mean where do i start... i think attic has mastered every department and with total ease. Ive been with them for almost a year and honestly cant find any faults everytime i go, the Harrow branch team have been amazing and in particular Marco!, excellent customer service!

We been at Harrow branch just over 2 years we were impressed from day one with the facilities but what we liked best is the 24hr access 7days a week that suited our needs.
We always found all the Staff very helpful ready to resolve any issues we had with our units we've seen Marie & Marco there a lot the last few months we believe their customer service skills are second to none whatever you ask either of them they have the answer even when we hit a problem on many occasions the matter was quickly taken care of always in a professional matter
We thank you

I recently had the pleasure of engaging with Maria, at the Harrow branch of Attic Self Storage, during my booking process. I must say that her friendly and helpful assistance made a significant impact on my overall experience. Her exceptional customer service skills ensured that my self storage needs were met efficiently and with utmost professionalism. Not only did Maria display exceptional professionalism, but her positive attitude and friendly nature also made the experience enjoyable. Her warm demeanor created a welcoming atmosphere, turning what could have been a mundane task into a pleasant interaction. It is clear that she takes pride in her work and genuinely values providing excellent customer service.

I recently had the pleasure of working with Maria Basile @ Attic self storage Harrow, and cannot emphasize enough how outstanding her service was throughout the whole process of renting a storage space. From start to finish, Maria demonstrated the highest level of professional, friendliness and efficiency, making the entire process a breeze.

A fantastic experience I have had from viewing (over a month ago) to booking the unit. Maria Basile who served me was amazing. Knowledgeable, very polite, patient and very helpful as I changed the unit size and was very happy to show me around again. She took her time as I couldn't make my mind. The day before move, she called me, I went in to sign the contract. She showed me how to use the app and came to my unit. Certainly recommend Attic Storage. Thank you Maria for making my move so smooth.

Great experience. Staff is warm and welcoming. The storage us tidy and clean. Definitely recommend it!

Wonderful member of staff
Marie extremely helpful
Attic great staff unit very reasonable priced