Attimo Plumbing & Heating レビュー 114

TrustScore 5段階評価の5

4.9

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

It is a pleasure to hear robust sucking noise in the kitchen after Mattew’s visit. Previously my kitchen sink was getting filled with murky waters and I had to wait to see if was blocked complete... もっと見る

5つ星のうち5の評価

I phoned Attimo when we had problems with our boiler. Matt came round and diagnosed the problem, gave us a quote but also followed up with a request we made fir new boiler and internet control system.... もっと見る

5つ星のうち5の評価

Attimo are the preferred company for the block of flats within which I'm renting. Everything about this company has been excellent and can reccommend highly! Danielle is very friendly and prof... もっと見る

5つ星のうち5の評価

After finding a leak with my washing machine l contacted Attimo. Although they were very busy Matthew attended the next day and fitted a new hose for me. He also gave me some constructive advice, wh... もっと見る

企業情報

  1. 暖房設備施工請負業者
  2. ボイラー・暖房サービス
  3. 配管工

当該企業による記述

Attimo Plumbing & Heating are an expert team of highly skilled and qualified registered plumbers, heating and gas engineers, with years of experience, operating throughout London, Surrey and the surrounding areas. All of our work is carried out to the highest standards and completed to a level that exceeds the national standards, complying with all relevant building regulations.


連絡先

4.9

優良

TrustScore 5段階評価の5

114件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち5の評価

Attimo service

Excellent service all the way through. Clear statement of works agreed before starting and full explanation and discussion of any required changes as they arose. All changes clearly specified, agreed and costed before proceeding. Will definitely stick with Attimo for ongoing support.

2024年5月30日
自発的なレビュー
5つ星のうち5の評価

Washing machine leak

After finding a leak with my washing machine l contacted Attimo. Although they were very busy Matthew attended the next day and fitted a new hose for me. He also gave me some constructive advice, which l appreciated. It’s nice in this day and age to find a company who are friendly, professional and above all trustworthy. That means a lot.

2024年5月29日
自発的なレビュー
5つ星のうち5の評価

Excellent service.

Arrived promptly. Always very courteous. Solved all the plumbing problems. Offered useful advice and recommendations for the future. Invoice as estimate.

2024年3月5日
自発的なレビュー
5つ星のうち5の評価

Great company

Great communication, Matt arrived on time, and dealt with our plumbing issues brilliantly! We also received a report afterwards clearly written outlining the work we need to complete.

2024年2月13日
自発的なレビュー
5つ星のうち5の評価

I used Attimo to fix an ongoing fault…

I used Attimo to fix an ongoing fault on my system that another company had failed to repair. The communication throughout the job was fantastic. Danielle is very knowledgeable and helpful. The engineers were clean, tidy and professional.

2024年2月2日
自発的なレビュー
5つ星のうち1の評価

We had a horrendous experience with this company

We had a horrendous experience with this company. They originally came out as the heathing was only working in two of the 5 rooms in my flat in Barnes. They managed to break the heating fully before leaving which i only realised once they had left. Obviously very unhappy I called them. They then said there was a part they needed that they ordered it leaving me with no heating for four days. When the came back and replaced the part they said everything was resolved yet they only put the heating back the the same stage as when they initally turned up. So two rooms working again £1000 later. So broke it intentially charged a lot for a new part then put it back to the inital state. They now are saying it will cost hundreds of pounds to come back out again to look at the screw up they created but to be honest if they were a professional company would come and recify their errors.
Utter cowboys sty well away.

2023年12月9日
自発的なレビュー
Attimo Plumbing & Heating ロゴ

Attimo Plumbing & Heating からの回答

Hi Siobhan,

It is very unfortunate that you had this experience with us. We work on the majority of flats in your building and have never had this type of feedback or a 1-star review. I can confirm all the heating, hot water and controls are identical in all flats with no similar problems arising. We also have multiple 5-star reviews from the other residents. In your case, if your landlord does not want to carry out any further investigations this does limit what we can do for you, but I will make contact with your landlord again to see if we can explore other options.

Regards,
Matthew Davey
Company Owner

5つ星のうち5の評価

Absolutely amazing service

Absolutely amazing service, I can not recommend Attimo enough, they were brilliant. Everyone I spoke to was so friendly and helpful and Matt came over a day early as they had a cancellation. Matt was so efficient and got the boiler working in no time. I will definitely be using Attimo for all future plumbing or heating issues.

2024年1月16日
自発的なレビュー
5つ星のうち5の評価

Matt and the team at Attimo are great.

Matt and the team at Attimo are great.
They are extremely friendly and communicative and you have trust in their approach.
Matt installed a new boiler for us, which uncovered problems with a pipe leak - he continued to work with us to help locate and fix the issue. Once the work was complete, they supported us with all boiler instructions and left the surrounding area in a clean and tidy state. Thanks :)

2024年1月15日
自発的なレビュー
5つ星のうち2の評価

Toilet handle

Matt did a job in the loft, but I was surprised to find I was billed twice, when he ordered a handle for the toilet he should have checked the measurements. As it was the new handle did not fit into the hole, and he was here for an hour!
I reckon I should have had a reduction in the bill as it was his fault.

2023年12月4日
自発的なレビュー
Attimo Plumbing & Heating ロゴ

Attimo Plumbing & Heating からの回答

Good morning Helen,

Thank you for your review. Our number one priority is always customer satisfaction and it would seem we have fallen short on this occasion. I apologise for this. As the owner of Attimo and the engineer who carried out your work, I am both concerned and confused at the outcome as I believe your job was completed to our normal high standards as seen in our other reviews.

Please contact me directly at matthewdavey@attimo.co.uk so I can understand exactly where we didn't meet your expectations. I will happily discuss reducing your bill and refunding the difference as I am aware both invoices have been paid already.

Regards,
Matthew Davey
Company Owner

5つ星のうち5の評価

Excellent service

I phoned Attimo when we had problems with our boiler. Matt came round and diagnosed the problem, gave us a quote but also followed up with a request we made fir new boiler and internet control system. We took the new boiler option and just over 2 weeks later, Matt spent 3 days installing the new boiler, flushing the system, altering the plumbing and then with Paul installing the ATAG control system. They left at 8 pm having endured everything worked well. Our house is warm and cosy for the first time in 2 years. Matt is very personable, communication was superb and the job completed with knowledge and enthusiasm. Many thanks!

2023年11月27日
自発的なレビュー

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