AUUNIQUE LTD レビュー 

303
•
TrustScore 5段階評価の3

3.0

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

DO NOT RECOMMEND: We bought a radiator cover and considered placing a later order for a custom reception and multiple studio/office suites furnishings. However, given their poor customer service and... もっと見る

5つ星のうち1の評価

Avoid at all costs! Same negative experience for me. Two confirmed delivery dates. Two no-shows. They don't provide details of the courier and they don't provide tracking details, so I expect the... もっと見る

5つ星のうち5の評価

We ordered two radiator covers for my parents’ hallway having already had them made for our own house a few years ago. Liam was so helpful with the measurements. My mum uses a walker and so we wanted... もっと見る

5つ星のうち5の評価

I came across AU Unique via a Google search and was sceptical at first with getting a radiator cover made without in-person measurements. However from speaking with Liam I got all the confidence and i... もっと見る

3.0

まあまあ

TrustScore 5段階評価の3

303件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 20%に回答しています

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3.0

すべてのレビュー

(303)

過去12か月のレビュー数: 125件

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5つ星のうち5の評価

Satisfied Customer

This company was very helpful from start to finish , even after they asked if we were satisfied. Gorgeous radiator cover that we ordered unfinished then painted our self to match our walls. Would definitely recommend.

2025年12月10日
自発的なレビュー
AUUNIQUE LTD ロゴ

AUUNIQUE LTD からの回答

Thanks for using us over the years Joanne and for your reviews we are really grateful

AUUNIQUE

5つ星のうち5の評価

I’ve ordered 3 custom radiator covers…

I’ve ordered 3 custom radiator covers from this company at different times over the last couple of years without any issues and would use them again. Surprised by some of the negative reviews.

2025年12月8日
自発的なレビュー
AUUNIQUE LTD ロゴ

AUUNIQUE LTD からの回答

Thanks for your review Peter and your repeat custom it’s highly appreciated

Sadly we’ve been dealing with fake reviews for some time

AUUNIQUE

5つ星のうち5の評価

Absolutely love my panelling made by…

Absolutely love my panelling made by you.
very professional service with great communication from start to finish.
Will definitely be in touch for wardrobes very soon.
Thankyou Ruth and Liam

2025年12月20日
自発的なレビュー
AUUNIQUE LTD ロゴ

AUUNIQUE LTD からの回答

Thanks for your review Angela, still need to come over to measure up

Liam

5つ星のうち1の評価

Worst company iv ever dealt with

Worst company iv ever dealt with, my order was meant to be delivered within 4/6 weeks, it’s now over 9 weeks, Amy told me it was with the courier & she would chase it up , 2 days later I received an email to say my order was now being finished processing, I was told it would be arriving Thursday 29th between 10.30 & 11.30 , I took 2 hours off work to wait on it , it’s now 2 hours late, worst thing is I cant contact them by phone. I wish I had read the reviews before ordering, Avoid this company .

2026年1月29日
自発的なレビュー
AUUNIQUE LTD ロゴ

AUUNIQUE LTD からの回答

Hi Michelle, I know we’ve now arranged for collection of the radiator cover, can understand your frustration but it was made very clear orders made before Christmas were on a longer lead time

I know you’ve spoke with us since but be mindful we are a small business and we had complaints from the courier company of how they were treated

AUUNIQUE

5つ星のうち1の評価

Ordered on October 16th

Ordered on October 16th. Company confirmed 6 week delivery but like other reviews cut off communication even with significant number of chaser emails and calls. Company offered to refund in January post highlighting that the company will need to be reported for fraud as no product forthcoming. Again no further communication post this offer. Avoid at all costs this is a fraudulent company and will be reporting as such.

2026年1月28日
自発的なレビュー
5つ星のうち5の評価

Excellent quality

Ordered a vertical slat radiator cover with drawers and could not be more impressed with the quality of it. Very fast delivery absolutely no problems whatsoever would highly recommend

2026年1月21日
自発的なレビュー
5つ星のうち5の評価

I loved the design ideas and the quality.

I loved the design ideas of this company and the fact they use a wide selection of farrow and ball colours which are the best for natural and calming decor. I had some questions over delivery and I always received a consistent and polite communication. When the item arrived I was very happy by the quality of the craftsmanship and the attention to detail it was impeccably well packaged and delivered by their own courier to the room of choice. I will be encouraged to use them again . Thank you again to the au unique team.

2026年1月21日
自発的なレビュー
AUUNIQUE LTD ロゴ

AUUNIQUE LTD からの回答

Thank you for your review Georgina it’s highly appreciated

AUUNIQUE

5つ星のうち5の評価

Top service

Top service, top team

Very happy customer

2026年1月20日
自発的なレビュー
AUUNIQUE LTD ロゴ

AUUNIQUE LTD からの回答

Thank you for your review it’s highly appreciated

AUUNIQUE

5つ星のうち5の評価

Very happy with the experience

Very happy with the experience, so professional and attentive with the work provided. Highly recommend!

2026年1月16日
自発的なレビュー
AUUNIQUE LTD ロゴ

AUUNIQUE LTD からの回答

Thank you for your review it’s highly appreciated

AUUNIQUE

5つ星のうち5の評価

I had a radiator shelf unit built and I…

I had a radiator shelf unit built and I am so over the moon with it! The customer service from order through to delivery was fabulous and if felt almost personal. Such a friendly accommodating bunch and the couple that drove it all the way from Manchester to Scotland were just ace! I ordered an unpainted unit, but only because I wanted it to match the colour of my walls. I had used Crown paint and Auunique use Farrow and Ball (posh!). There was no paint that matched my colour. It is more than I could have imagined in all honesty. I have had so many compliments on it and have recommended to friends and neighbours. I will certainly use in the future and continue to recommend! Thank you so much Auunique! Tanya

2025年9月10日
自発的なレビュー
AUUNIQUE LTD ロゴ

AUUNIQUE LTD からの回答

Thank you for your review it’s highly appreciated and for sending over the photo it looks great in situ

AUUNIQUE

5つ星のうち1の評価

Ordered a radiator cover in November

Ordered a radiator cover in November, was told nearly 2 weeks ago that it was getting delivered soon after numerous emails, then to be told it was out for delivery, had contact up until they said it was out for delivery and once they knew delivery date they would let me know, they now have ignored all emails which I sent numerous times, absolute scam company, I was never getting the radiator cover, just wish I had read reviews before I ordered, avoid people

2026年1月19日
自発的なレビュー
AUUNIQUE LTD ロゴ

AUUNIQUE LTD からの回答

Thank you for your review it’s highly appreciated

AUUNIQUE

5つ星のうち5の評価

Excellent product and excellent price.

I bought three radiator covers. Process was simple and communication was easy. Several weeks delay whilst they’re made but this is made clear when you order. They were actually delivered a little bit early and I was advised in advance of when the delivery would be made.

The price of them was excellent and when compared to those sold by chain stores I am a bit annoyed with myself I didn’t buy these before.

Quality was superb and they fitted easily in place.

I will use this company again.

2025年12月19日
自発的なレビュー
5つ星のうち5の評価

Honestly this company is amazing

Honestly this company is amazing, nothing is to much trouble - really appreciate all the help from Amy to get my measurements correct - I am not DIY at all and i was so worried about getting it wrong i know they are bespoke made. I ordered two of the florence style colours in white and they are stunning and fit like a glove! I will be ordering more when i have saved up they are so worth the cost you dont find items like this in b&m trust me.

Delivery took around 3 weeks which was expected and the driver put them in the living room for me, friendly and professional.

Thanks guys.

2026年1月10日
自発的なレビュー
AUUNIQUE LTD ロゴ

AUUNIQUE LTD からの回答

Thank you for your review it’s highly appreciated

AUUNIQUE

5つ星のうち1の評価

Absolute scam of a company

Absolute scam of a company. Do not order from these people. Ordered a radiator cover in November got a email to say it was going to be delivered in December but it never arrived. Tried to contact them via email, Facebook, WhatsApp but no response. Then I read all of the other reviews and realised I had been scammed. I ended up leaving comments on their Facebook and Instagram posts just to try and get some kind of response. They deleted my comments on Facebook and blocked me but I did get a response on Instagram stating that the delivery driver had a photograph of delivery which she would email me the next day. The next comment she said it was probably still on the delivery van and would be delivered - just more lies. The email the next day never arrived just more lies and I ended up getting a refund from the bank. DO NOT ORDER FROM THIS COMPANY!!

2026年1月16日
自発的なレビュー
AUUNIQUE LTD ロゴ

AUUNIQUE LTD からの回答

Hi Laura

Thanks for your review, your refund was issued by us on 6th January this was from us not something your bank initiated.

You were emailed on 2nd January but there was no response to this email.

We were closed over Christmas as I mentioned via the comments this may be why emails weren’t responded to immediately.

AUUNIQUE

5つ星のうち5の評価

Beautiful radiator covers & service!

Received my beautiful bespoke radiator covers within the time frame given, Liams work is incredible and something I’ve never seen sold before! The customer service I received from Ruth & Amy was extremely helpful keeping me in the loop of delivery dates & times.
Will be ordering again Thankyou!

2026年1月15日
自発的なレビュー
5つ星のうち5の評価

I’ve bought from Liam a few things now…

I’ve bought from Liam a few things now for my business and he has been truly amazing. He has created my designs and even made them better than imagined. He clearly cares and takes pride within his work and I have ordered more and will continue to work with him. He’s always on time and has kept me updated. Amazing

2025年12月14日
自発的なレビュー
5つ星のうち5の評価

Great customer service

Great customer service, I was looking for the right company to turn my home into a forever home with bespoke furniture, thankyou so much for transforming my home into a comfort for me and my family… great business! Beautiful range and great prices

2026年1月14日
自発的なレビュー
5つ星のうち5の評価

We bought a beautiful salon reception…

We bought a beautiful salon reception desk at a great price. Communication is best via instagram. We had an issue with the led lighting and they sent another out the next day. My daughter is very happy with how it looks. Thank you.

2026年1月14日
自発的なレビュー
AUUNIQUE LTD ロゴ

AUUNIQUE LTD からの回答

Thank you for your review it’s highly appreciated, reception desk looks great wish your daughter the best in her new salon

AUUNIQUE

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