They cancelled my order
I ordered a charging stand from aukey. After 17 days of waiting for it to ship, it was cancelled without any notice or explanation. I apparently received a refund but I haven’t verified that yet.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
AUKEY PLUS is a creativity and technology company. We contribute to the world by using the power of technology to turn visions of the future into concrete reality. This is our mission. By thinking in entirely new ways, we make consumer electronics offering unprecedented experiences.
Huanan city, pinghu street, longgang district, shenzhen, 518000, Shenzhen, 中国
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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I ordered a charging stand from aukey. After 17 days of waiting for it to ship, it was cancelled without any notice or explanation. I apparently received a refund but I haven’t verified that yet.
I'm happy with the product and the value in the pricing. The wait for its arrival felt long but it was delivered in the time frame I was initially given
Item as described with fast shipping. Received two days after placing order .
I wish I had known that my payment was going to be processed in Hong Kong though this seems to be the US branch of the company. Such payment processing incurs fees on many credit cards.
It's been 8 days and I still haven't received a shipment confirmation. Other than acknowledgement, I have no idea what the status of my order is.
No update or communication after purchase
It has been more than two weeks since I ordered from Aukey and I haven't received any updates. I reached out to their support team a few days ago and still have not heard anything.
I keep getting requests to review products that were never shipped. So yeah I guess imaginary products get the worst rating. STOP USING TRUSTPILOT. They do not know what they are doing. You are wasting your money.
I got a keyboard with a manufacturer defect and tried to contact Aukey plus and had no response.
nice light. Bit tricky to operate, but once you get the hang of it, it's fine. Good form, size, colors, etc.
My only interaction was the ordering and shipping. It was smooth and seamless.
These are very good chargers and they stand up to their word. I purchased these for my children and my self to use. I'd recommend these for anyone to use and I may purchase more in the future if more are needed.
Great product, the sound quality is awesome & i like that you can just wear one.
The Aug. 17 issue of HowtoGeek newsletter had an Aukey KM-G17 with a special offer of $10.00 off. I liked the idea of a mechanical keyboard, so I purchased one. The link took me to Aukey Plus and I paid for the item via Paypal. Several days later the keyboard arrived.
I tried to get it to work, some features worked, some didn’t. I contacted Aukey and they said I need to send the receipt, which I did. In response they wrote me to tell me the product wasn’t ordered from them, so there was no liability. I checked to see from where this was shipped and it was Commerce, CA. There was an e-mail address attached to the receipt. I contacted them several times without any responses.
Aukey was not responsive, Aukey Plus (if tha's a reasl company not a shell scam) was also not responsive. I also e-mailed HowToGeek and they didn't respond either.
Addendum..Oct 17 2021...I contacted Paypal and they started an investigation. They gave the vendor 10 days to respond to my complaint. The vendor did not respond (no surprise here) so Paypal refunded my money.
Ordering the charger was easy. I was not particularly happy with the charger taking a full week to reach the USPS. (Note: printing a shipping label is not shipping). I received the charger on August 10; it had been ordered on July 31. Maybe I've been spoiled by the company named after a South American river, but 10 days is a long time.
I tested the 100 watt charger with my wife's laptop, that requires 65 watts, and her phone charger. It work charged both devices simultaneously.
Despite my my complaint about slow delivery, the charger did arrive in time for a trip my wife is taking, relieving her of having to carry two chargers.
Very slow shipping process considering that you charge extra for shipping.
The purchasing process went okay, in that Aukey took my money and said I ordered the product intended. However the shipping process seems a little sketchy. I received an email that the order shipped but didn't receive any tracking information, the email merely states "Track your shipment to see the delivery status" but no tracking information can be found, in the email or on the order confirmation page. On the order confirmation page there is a link to "Track order with Shop" but that doesn't work either, merely saying the order "Shipped." So I guess we'll see if I actually receive the item I ordered. 🤷🏻♂️
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