Very quick delivery and beautiful dress.
2026年6月24日
Aureva からの回答
Thank you for your kind words, Nikki! We're thrilled to hear that you're happy with the dress you ordered.
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企業情報
当該企業による記述
We are Aureva, a women's occasion wear brand specialising in making mature women feel confident and beautiful. All of our outfits are designed in the beautiful, historic city of Cambridge, UK. We keep every step of the process in-house so that we can make sure each outfit and accessory is made with the utmost care and perfection. We are thrilled to be a women founded business, with an all-women design team that we are incredibly proud of. Empowering women’s careers and giving them opportunities to grow and flourish is one of our passions.
連絡先
4.1
ほぼ満足
10件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Aureva からの回答
Thank you so much for your lovely review, and thank you for shopping with us!
Not having a lot of luck
Not having a lot of luck. Ordered a size 10 dress which was too small. Emailed to ask if getting any other sizes in. Typically a response takes several days. Like the dress and bought from them because I thought they were UK based. They said they could make me a dress in size 12. Great customer service I thought. BUT when I heard nothing and chased a week later they said it was coming into them
3 weeks later! So, having paid a month in advance I’ve queried where my dress is being made, and no response at all.
At the moment, I would not recommend.
Don’t know who I am buying from !
2026年6月10日
自発的なレビュー
Aureva からの回答
Hi Jayne, we're sorry to hear that you are dissatisfied with your experience so far. Please keep in mind that we take great care in the design and production of our dresses. Typically, a made to order item would warrant a longer wait time than the 3 week window we have given you, but we have prioritised your order in this case. Rest assured, we are working diligently to get this to you in good time.
Best Quality Wedding Dresses
I have been trying to find a dress for my sons wedding since march .These are the best quality dresses i have found but miles to long for me .I must have tried almost every one that they sell by now but sadly no success so far.I will keep looking untill i succeed.
2026年5月26日
Aureva からの回答
Thank you so much for your kind words, Wendy! Quality and care is at the heart of everything we do. We have plenty of fabulous dresses on our website, and we're sure you'll find one that suits you!
Recent order…
Your service is good but your carriers let you down for a 5 star review. I had paid for next day delivery and this did not happen. We wasted two days waiting in for the delivery. We were not informed enough
Information of what was happening.
2026年5月26日
Aureva からの回答
Hi there, thank you for your review. We're very pleased to hear that you found that you were satisfied with our service. We can only apologise for the delay on our courier's part, rest assured we are looking into ways to prevent issues such as this going forward. We hope to see you again in the near future.
Aureva からの回答
Thank you for your kind words, Tony!
Great choice of quality dresses
Great choice of quality dresses. Quick and efficient service.
2026年5月19日
Aureva からの回答
Thank you for your kind review, Christine! We're glad to hear that you found the service efficient, and that you found what you were looking for.
Aureva からの回答
Thank you very much indeed for your kind words!
Everything went smoothly
Everything went smoothly. Prompt delivery. Easy returns. Only problem was dresses size 14 were too small for me.
2026年5月20日
Aureva からの回答
Hi there, thank you very much for your review! We're sorry that the dress you ordered didn't quite suit your size expectations, but we are glad to hear that the return process was smooth for you. We hope to see you again in the near future!
Excellent Mother Of The Bride Experience
I truly cannot tell you how long I have been searching for the perfect outfit for my daughter’s wedding this summer, at times it has felt even more challenging than finding her wedding dress!
After trying what seemed like countless options from various companies (with much disappointment along the way), I finally came across Aureva, and what a relief that was. I ordered four outfits to try at home, fully expecting the usual struggle of eliminating most of them. Instead, I found myself in quite the predicament. I could honestly have chosen any one of them. The quality was head and shoulders above everything else I had seen. Beautifully made, elegant, and clearly designed with great care.
I also had a small query regarding the returns process and emailed their customer service team. They were absolutely delightful, so kind, prompt, and genuinely helpful, which makes such a difference.
If you are a mother of the bride searching for something truly special, stylish, and of exceptional quality, I really cannot recommend Aureva highly enough. It has been such a reassuring and positive experience from start to finish.
2026年2月19日
自発的なレビュー
Aureva からの回答
Thank you so much for your kind words, Louise! We're so happy to hear that our service was everything you'd hoped it would be.
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