Austral Stones were so helpful and ensured our Express Post request worked out! We are so happy with the lovely four-stone opal pendant we purchased for our daughter’s 21st birthday. Thanks for everyt... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Immediate shipping with prompt tracking. Fast delivery. Excellently padded and packaged. Beautiful ring box. I was also very happy with the gift bag. The ring is exactly as described and is unbelievab... もっと見る
The pendent purchased was beautiful and as pictured. Stone had wonderful colouration. There were some shipping delays but Austral sorted it out and we received the purchase the following day.
Todo perfecto. Siempre compro sus joyas de auténtico ópalo australiano desde España para regalar a mis familiares. Son joyas de diseño muy bonito y bien detalladas. El ópalo es precioso. Volveré a co... もっと見る
企業情報
当該企業による記述
Australian Opal Jewellery & Watches
連絡先
Shop 24/5 Macquarie St, 2000, Sydney, オーストラリア
- 0289601346
- contact@australstones.com.au
- australstones.com.au
4.8
優良
333件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 50％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I love my pendant
I love my pendant, the opal is beautiful. The colours are amazing!
Customer service was good.
Only tick against was paying for express postage but it took a week to arrive.
2026年3月22日
Austral Stones からの回答
Thank you so much for your kind words — we’re really happy you love your pendant.
We’re very sorry about the delay with the express delivery. This was an isolated issue caused by the shipping carrier, and not the standard we aim to provide. Express orders are normally delivered much faster, and we’re already working with the courier to prevent this from happening again.
We truly appreciate your understanding and your feedback — it helps us improve.
We returned some earings and despite…
We returned some earings and despite being beyond the 30 day returned policy the shop and owner were extremely helpful and accomodating! 5 stars !!!
As a result we spent more money WIN WIN
2026年4月1日
自発的なレビュー
Great Customer Service
Fast shipping, item exactly as seen online. Great customer service! I was worried being that I am in Ca. Nothing to be worried about though with Austral Stones.
2026年3月13日
I purchased these Australian opal…
I purchased these Australian opal earrings as a gift for an overseas friend & they came with a certificate of authenticity, which was important . The earrings are of beautiful quality & the postage was quick. I can't wait to give them to my friend.
2026年3月9日
l love the color and the design
l love the color and the design. And it fits perfectly on my finger.
2026年3月15日
Could not supply item I wanted but…
Could not supply item I wanted but replaced with a beautiful option,Also communicated with me as to reason changed was made and am thoroughly satisfied with all communication and item purchased and would recommend Austral stones to other customers
2026年3月6日
Great Gift for International Visitors
The item (cufflinks), communication and postage were all great.
This is an excellent gift for my Japanese clients. A real piece of Australia.
2026年3月5日
Accurate listing, fast delivery
Clear description on website. Very prompt delivery and very satisfied with the cufflinks I bought.
2025年12月9日
Beautiful gift.
The earrings are GORGEOUS!! They are a Valentine’s Day gift. They appear to be really well made. Absolutely beautiful!! I LOVE THEM!! The item was very well packaged. Item shipped quickly. They didn’t arrive within the time estimate I was given but, did arrive 3 days after. Very happy with my earrings.
2026年2月6日
Genuine real deal
Prompt service, didn’t take long for my packages to arrive, beautiful stunning jewellery I highly recommend , you won’t be disappointed, and Really excellent customer service , nice people that looked after me
2026年2月5日
Present
I bought the pendant for my niece, and as she has spent time in Australia I thought it would be a nice connection. I've heard that she is very pleased with it.
2026年1月20日
It was the perfect gift for my daughter…
It was the perfect gift for my daughter being Australian mined and made. She was absolutely ecstatic to be owning a pair of Australian opal earrings. Well presented, delivery was quick. Thank you.
2026年1月21日
opal shipping
Fast service, well packaged, pretty opal pendant but not exactly as pictured online. Also do not understand why so much personal information was on the outside packaging.
2026年1月10日
The colour of the gold earrings faded…
The colour of the gold earrings faded right away in one week.It is poorly made.
2026年1月12日
Austral Stones からの回答
Thank you for taking the time to share your feedback.
We’re very sorry to hear about your experience. Your model of earrings is made of stainless steel with gold plating, a material designed to maintain its colour with normal wear.
We haven’t received any email regarding this issue so far, and we would genuinely like to look into it for you. If you contact us directly, we’ll be happy to review the case and see how we can help. You can also send us photos to our email so we can better understand what may have happened.
Customer satisfaction is very important to us, and we’re always open to finding a solution.
Quality of product and the time for…
Quality of product and the time for shipping was amazing
2026年1月6日
Sizing is spot on and well packaged
The ring looks just as on the website.
I love the setting.Looks a good quality.
2026年1月4日
Austral Stones からの回答
Thank you so much for taking the time to leave us a review. We’re really glad to know you enjoyed your experience with Austral Stones.
If there’s anything you feel we could improve to make it even better next time, we’d genuinely love to hear your thoughts. Your feedback helps us keep raising the bar.
Thanks again for choosing us.
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