AUTOHOME Assistance レビュー 65

Excellent service
Breakdown team amazing
Breakdown driver was extremely helpful and nothing was too much trouble.
Credit to the company .
12/10 🌟🌟🌟🌟🌟

Excellent service from the operator , speedy recovery time , and decent breakdown chap . Second time I've been recovered in 37 years and this made it smooth and stress free ish! Especially due to fast recovery time .

Gabrielle is the only name I have but both driver and phone operator get a ten out ten for customer service

I have been with auto home since I was 17 they have always been so friendly and quick to respond whenever I have needed them. I broke down today and the driver was out in 15 minutes. I even had someone ring me later to check I had got home okay 👍🏻

Super service. Polite, friendly and helpful.

Excellent service and knowledgeable staff with great customer service

They were very quick in coming out, also the service was very good,

Excellent service,prompt and within the hour.polite and extremely helpful repair diagnosed car fixed.

The gentleman, Owen, who dealt with our phone call was very courteous, patient, and helpful. He kept us in touch with what was happening.

Sabah was amazing during the recovery process. Kept me updated when ETA went from 90 mins to 30 mins! Recovery agent was very helpful and helped to possibly diagnose the issue, so now I can go to the garage knowing how they can help. Top tier service!

Milly was very helpful and made me feel relaxed on the phone and the breakdown guy brought my scooter back in good time.

10/10 and would happily recommend.

Although the four hour waiting time was excessive, the service offered by Beth was second to none, she kept me fully updated on the actions of the recovery company and followed through for feedback in a timely manner. This made an otherwise long day bearable.

Off to a Quiz Night at a village pub with two mates. Negotiating dark narrow street..'POP!'..burst tyre. 7pm. Drama! Called Autohome. Call answered with 2 mins by the lovely Megan. Agreed to leave car overnight. Megan called back to confirm recovery vehicle booked for 9am this morning. The guys were by my car when I arrived at 9am. Arrived at Tanvic Tyres in L'boro by 9.30 ( new tyre prebooked). Collecting car at 3pm today. 10/10 to Autohome, recovery guys and Tanvic.
I will be recommending Autohome to any friends looking to renew their breakdown recovery policy. THANK YOU Megan. THANK you Autohome. They do what it says on the tin. No dramas.!

Excellent service communication skills excellent reasonable price

Always have amazing experience with Autohome. No matter where I’ve been the admin always check in to confirm arrival and departure !
All the breakdown staff have been friendly and helpful !

Prompt response, good communication from control, friendly repair driver, overall good experience at a trying time.

She was really helpful calming and just a lovely lady altogether to be honest 😊

They are an well informed,truly professional team of people, who work exceptionally well together as a team; whilst managing to reassure, comfort and calm a vulnerable, possibly elderly and definately anxious parent…
They get it absolutely right 100% of the time. Constant communication from start of call, right up to and beyond time of delivery back to my door….. I have nothing but grateful thanks and respect
Thank you Motobility

I suffer with very bad anxiety so I really am grateful for the help you guys gave

I thought Gabrielle was efficient, polite and very helpful today, a lovely lady .