AutoRentals.com レビュー 151

Rental rate was better than any other I could find. Rental worked out very well. Thank you AutoRentals.com!

great service and friendly managers and good cars

"It was good service, everything was served professionally, apart from some information missing during the intorsession. The car was very good, and I had the chance to select what I needed. The lady forgot to tell us how to return the car on a sunday, and she isnsisted scaring us to take insurance. !"

total rip-off, they doubled the price and did not honour the booking agreement. BE WEAR OF ANY DEALINGS WITH THIS RENTAL COMPANY

Here is the comment you left on our survey: "Been great
Only thing moan about not the rentals that’s great
Was having an electric car and charging stations prefer old way
But will rent again in 2024 on my next visit
Excellent service
Thanks
Ray Tudor"

Hastle free pick up and return, obliging receptionist, good rate

The deceptive practices trying to force you to purchase their insurance. I had my personal insurance card, but the clerk insisted she needed to see my policy. What insurance company requests the policy and who carries their policy. I had to call my insurance company, have them email. The clerk was rude the moment I declines their insurance and made my experience the worst EVER and I've rented vehicles, high end rental agencies and never had these issues. Then I look at the document to see they were about to charge me $1,000 deposit for a regular Camry and when I asked about it, I was told, "if I had purchased their insurance, it would have only been $250. Once again, trying to make you purchase their insurance. HORRIBLE and I'll be writing reviews to every outlet. I've already completed the BBB. Every Customer in the building was complaining about the how horrible Economy was. They have they right name, E-CON

Everything was easy, nicely done and with a good cost. I recommend them!

The rental process was simple and very affordable. I was pleased with the rental agencies available to us and the whole process was smooth and seamless! We will definitely use you again!!

Your company had the best variety of choices and prices.

It was a easy web site to use and I got exactly the same as I saw in the pictures.
No surprises and no extra charges.

It was easy, seamless and absolutely no problem and took a few minutes to pick up the car.

My experience with AutoRentals.com was extremely disappointing and frustrating. I used their service to book a rental car through a company called "Economy Rent a Car." However, this experience turned sour due to a number of issues.

First and foremost, I encountered hidden fees that were not included in the initial booking price. This lack of transparency was disheartening and misleading. When I arrived at the Toronto Pearson airport, I was shocked to discover that the rental location operating under the name "Economy Rent a Car" was actually "Jet Car Rental."

To make matters worse, the clerk at the rental desk pressured us into paying an additional $11.95 per day for extra insurance, claiming that it was mandatory. This abrupt demand caught us off guard, and the clerk failed to explain the situation clearly or provide any alternative options for resolving the issue.

In addition, we had already paid a deposit of $1000, had our own insurance, and were covered by credit card insurance. Despite having arrived at the airport late in the evening, with limited alternative options, we felt compelled to accept these additional charges. This experience left us feeling dissatisfied and thoroughly frustrated with the service provided by "Economy Rent a Car."

In summary, my experience with AutoRentals.com, facilitated through "Economy Rent a Car," was marred by hidden fees, a lack of transparency, poor service, and an overall unpleasant atmosphere. I would strongly caution others against using this service, as it significantly impacted the quality of my travel experience.

First class service and a brand new car was certainly an added bonus."

I really like the grid that shows all the rates for various companies. It is so helpful and easy to read to make an efficient decision.

Everything went perfect.
The person that helped us was awesome

Très satisfait

Great search engine for best price and selection choices.