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autovia.it - Verona Aeroporto レビュー 

279
•
TrustScore 5段階評価の4.5

4.7

Via Aeroporto 1, 37066 Caselle, Veneto, IT

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Ich habe ein fast neues und sehr gut ausgestattetes Auto erhalten. Die Rückgabe war völlig unkompliziert, einfach den Schlüssel abgeben, das wars. Daher kann ich Autovia uneingeschränkt empfehlen.

企業が回答しました

5つ星のうち1の評価

Completely false claim made after car returned - DO NOT USE or if using pay for excess insurance. We returned car with no incident and they claimed that license plate had been damaged. And then procee... もっと見る

企業が回答しました

5つ星のうち5の評価

Mein Flug hatte sich verspätet und ich kam erst 10 Minuten nach 23:00 Uhr am Schalter an. Entgegen meiner Erwartung war der Schalter noch besetzt (man hat auf mich gewartet) und der sehr freundliche... もっと見る

企業が回答しました

5つ星のうち5の評価

Il personale si è dimostrato estremamente gentile, professionale e super disponibile fin dal primo momento. L'auto noleggiata era di ottima categoria, moderna e soprattutto pulita in modo impeccabile... もっと見る

企業が回答しました


企業情報

  1. レンタカー 代理店
  2. ・
  3. バン レンタル代理店

当該企業による記述

Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più

Perchè scegliere Autovia?

I nostri punti di forza

Azienda italiana
Ottima reputazione sul web e nel territorio
Crescita aziendale costante
Eco friendly
Visione internazionale
Struttura decisionale di alto livello
Partnership importanti
Network in continua espansione
Servizi e soluzione ad hoc
Azienda leader nel settore
Innovazione e strategia

連絡先

Promotion box for autovia.it - Verona Aeroporto

Auto e furgoni

Noleggio per ogni esigenza quotidiana, sia privata che professionale

4.7

優良

TrustScore 5段階評価の4.5

279件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 93%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(279)

過去12か月のレビュー数: 2,393件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

ottima

Auto all'altezza, nessun problema, gestione efficiente del rapporto con il cliente

2026年10月14日
autovia.it - Verona Aeroporto ロゴ

autovia.it - Verona Aeroporto からの回答

Gentile Cliente,
grazie per la valutazione positiva. Il nostro team lavora ogni giorno per offrire un’esperienza di noleggio semplice e piacevole.
Il Team Autovia

5つ星のうち5の評価

Sehr gutes Fahrzeug erhalten

Ich habe ein fast neues und sehr gut ausgestattetes Auto erhalten. Die Rückgabe war völlig unkompliziert, einfach den Schlüssel abgeben, das wars.
Daher kann ich Autovia uneingeschränkt empfehlen.

2026年10月12日
autovia.it - Verona Aeroporto ロゴ

autovia.it - Verona Aeroporto からの回答

Dear Customer,
thank you for your positive review. We are pleased to know that your experience with Autovia met your expectations.
The Autovia Team

5つ星のうち5の評価

The staff was very helpful

The staff was very helpful, we got a clean excellent car, and had no problem during the whole trip.

2026年10月6日
autovia.it - Verona Aeroporto ロゴ

autovia.it - Verona Aeroporto からの回答

Dear Customer,
we truly appreciate your positive feedback. Our team works every day to provide a reliable and efficient service.
The Autovia Team

5つ星のうち1の評価

Do not use - completely false claim made after car returned that more than doubled our cost

Completely false claim made after car returned - DO NOT USE or if using pay for excess insurance. We returned car with no incident and they claimed that license plate had been damaged. And then proceeded to charge €400 euros extra to our credit card on a €340 rental!! You could see zero damage on the license plate. Thieves. - Follow on to reply below - I wish I could post the photos here but I cannot. I have sent them all to you already below on that email with no reply and you still proceeded to deduct the funds. The estimated “damages” was calculated by a computer with no proper review by anyone.

2026年8月16日
自発的なレビュー
autovia.it - Verona Aeroporto ロゴ

autovia.it - Verona Aeroporto からの回答

Dear Customer,

we are sorry about the experience you describe, but we cannot accept Autovia being described as “thieves”.

A damage charge must relate to damage actually identified and be supported by the relevant photographic or technical documentation. If you dispute that the licence plate was damaged and have photographs showing otherwise, those elements should be taken into account when the case is reviewed.

The amount charged must also be linked to the criteria used to assess the damage and should not be an unexplained charge.

If the dispute is still open, please send your rental details and any photographs you have to customercare@autovia.it so that the €400 charge can be specifically reviewed.

The Autovia Team

5つ星のうち4の評価

Staff profesional and fast

Staff profesional and fast

2026年9月30日
autovia.it - Verona Aeroporto ロゴ

autovia.it - Verona Aeroporto からの回答

Dear Customer,
thank you for your positive comment. It was a pleasure assisting you and we hope to welcome you again in the future.
The Autovia Team

5つ星のうち5の評価

Good car

Good car, good service, great deal

2026年9月21日
autovia.it - Verona Aeroporto ロゴ

autovia.it - Verona Aeroporto からの回答

Dear Customer,
we are pleased to know that you had a positive experience. Thank you for choosing Autovia for your rental.
The Autovia Team

5つ星のうち5の評価

cortesia ed efficenza del personale al desk

Il personale al desk è stato puntuale ed efficiente nel fornirmi il servizio rent in base alla mie necessità

2026年9月28日
autovia.it - Verona Aeroporto ロゴ

autovia.it - Verona Aeroporto からの回答

Gentile Cliente,
grazie per il suo commento positivo. Sapere che il cliente è soddisfatto rappresenta per noi la migliore conferma del lavoro svolto.
Il Team Autovia

5つ星のうち5の評価

I collected the vehicle at Verona…

I collected the vehicle at Verona Airport. The rental desk and the vehicle pick-up location are located directly next to the airport, approximately a two-minute walk away.

The registration and vehicle collection process was very quick, and I received the keys almost immediately. During the inspection of the vehicle, I noticed some damages that were not listed in the original documentation. I informed the employee at the rental desk and showed them photographs of the damages I had found. The employee reviewed the photographs and confirmed that, taking the documented damages into account, I could proceed with my journey.

The vehicle was clean both inside and outside. At the time of collection, the mileage was slightly over 12,000 km.

The vehicle return process was also very quick and took approximately five minutes. I parked the vehicle in the designated parking area and showed the employee photographs of the parked vehicle from all sides, confirming its condition at the time of return. As there were no new damages, the employee accepted the vehicle and took the keys from me.

I then proceeded to the airport to catch my flight.

The security deposit that had been blocked on my account was released the following day after I returned the

2026年9月16日
autovia.it - Verona Aeroporto ロゴ

autovia.it - Verona Aeroporto からの回答

Dear Customer,
thank you for sharing your experience with us. We are very pleased to know that you enjoyed our service and we hope to welcome you again soon.
The Autovia Team

5つ星のうち5の評価

Buenas gestión

Buenas gestión, rápido y bien explicado todo, sin problema alguno.

2026年9月20日
autovia.it - Verona Aeroporto ロゴ

autovia.it - Verona Aeroporto からの回答

Dear Customer,
thank you for your kind words. We will continue doing our best to provide an attentive and professional service.
The Autovia Team

5つ星のうち5の評価

Clienti da tempo

Bellissima auto.

2026年9月19日
autovia.it - Verona Aeroporto ロゴ

autovia.it - Verona Aeroporto からの回答

Gentile Cliente,
ci fa molto piacere leggere il suo commento. Grazie per aver scelto il nostro servizio e per aver condiviso la sua esperienza.
Il Team Autovia

5つ星のうち5の評価

Excellent Service

Excellent experience from collection to return clear pricing documentation with no pushing additional insurance. Very fair with the car inspection on return.
We have no hesitation in recommending Autovia car hire.

2026年9月17日
autovia.it - Verona Aeroporto ロゴ

autovia.it - Verona Aeroporto からの回答

Dear Customer,
thank you for your kind words and for your trust. We hope to have the opportunity to serve you again.
The Autovia Team

5つ星のうち5の評価

Flexibler Service nach Geschäftsschluss

Mein Flug hatte sich verspätet und ich kam erst 10 Minuten nach 23:00 Uhr am Schalter an. Entgegen meiner Erwartung war der Schalter noch besetzt (man hat auf mich gewartet) und der sehr freundliche Mitarbeiter hat meine Anmietung unkompliziert abgewickelt. Die Rückgabe war sehr schnell und simple. Meine Kaution war 10 Minuten später freigegeben worden. Das Fahrzeug entsprach meinen Erwartungen und die ganze Erfahrung hat mich damit überaus
zufrieden gestellt.

2026年9月8日
自発的なレビュー
autovia.it - Verona Aeroporto ロゴ

autovia.it - Verona Aeroporto からの回答

Dear Customer,
thank you for taking the time to share your feedback. We are glad that you had a pleasant experience with us.
The Autovia Team

5つ星のうち5の評価

Ottima esperienza con Autovia!

Il personale si è dimostrato estremamente gentile, professionale e super disponibile fin dal primo momento. L'auto noleggiata era di ottima categoria, moderna e soprattutto pulita in modo impeccabile, profumava quasi di nuovo. L'unico piccolo suggerimento che mi sento di dare riguarda l'orario di apertura: se gli uffici aprissero un po' prima delle 8:00 sarebbe perfetto per chi ha voli o impegni la mattina presto. In ogni caso, servizio consigliatissimo!

2026年9月3日
autovia.it - Verona Aeroporto ロゴ

autovia.it - Verona Aeroporto からの回答

Gentile Cliente,
è un piacere leggere la sua recensione. Grazie per aver scelto Autovia e per aver condiviso la sua esperienza.
Il Team Autovia

5つ星のうち5の評価

Macchina nuova

Macchina nuovissima pulita. Ritiro veloce riconsegna veloce. Personale cortese prezzo buono, aggiunto anche garanzia in più

2026年9月1日
autovia.it - Verona Aeroporto ロゴ

autovia.it - Verona Aeroporto からの回答

Gentile Cliente,
la ringraziamo per la recensione positiva. Ci fa piacere sapere che il noleggio si sia svolto nel migliore dei modi.
Il Team Autovia

5つ星のうち5の評価

Everything was ok

2026年8月26日
autovia.it - Verona Aeroporto ロゴ

autovia.it - Verona Aeroporto からの回答

Dear Customer,
thank you for sharing your experience with us. We are very pleased to know that you enjoyed our service and we hope to welcome you again soon.
The Autovia Team

5つ星のうち5の評価

Everything went well with the rental

Everything went well with the rental. Car was lovely and service was good. Gentleman on counter was helpful although both times went there he was alone, so we had to wait a bit.

2026年8月23日
autovia.it - Verona Aeroporto ロゴ

autovia.it - Verona Aeroporto からの回答

Dear Customer,
thank you for your positive rating. We are delighted that our service met your expectations.
The Autovia Team

5つ星のうち5の評価

The staff was very kind and helpful as…

The staff was very kind and helpful as we were traveling with wheelchairs, the assistance was appreciated a lot! I just wanted to mention it and hope you forward this to the staff at Verona Airport! Many thanks guys!!!

2026年8月23日
autovia.it - Verona Aeroporto ロゴ

autovia.it - Verona Aeroporto からの回答

Dear Customer,
thank you for taking a moment to share your experience. We are pleased to know that you were happy with your rental.
The Autovia Team

5つ星のうち5の評価

No problems on the return, all as planned.

Nice staff. Car was good, but not super clean. No problems happened on the return, all as agreed. Price was competitive.

2026年8月17日
autovia.it - Verona Aeroporto ロゴ

autovia.it - Verona Aeroporto からの回答

Dear Customer,
thank you for your comment. We are glad that our service lived up to your expectations.
The Autovia Team

5つ星のうち5の評価

Agenzia seria ed affidabile

Agenzia seria ed affidabile oltre che veloce nel Disbrigo della pratica

2026年8月12日
autovia.it - Verona Aeroporto ロゴ

autovia.it - Verona Aeroporto からの回答

Gentile Cliente,
grazie per il suo commento. Siamo felici che il servizio sia stato all’altezza delle sue aspettative.
Il Team Autovia

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