Autzu ロゎ
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Autzu レビュヌ 

29
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TrustScore 5段階評䟡の3.5

3.5

゜フトりェア䌁業
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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5぀星のうち1の評䟡

I claim that all the comments that has 5 stars here are fake by company representatives who still work in company to fool people around using fake email ids. Disgusting company never replies a single... もっず芋る

5぀星のうち5の評䟡

They had issues before But now the customer service is always available . A bit expesive but if you book ahead you get better prices .

5぀星のうち5の評䟡

After 2 month of using the platform, I can say my experience has been very positive given trial and error! Affordable, reliable and good support team there 24/7 to assist you with any concern... もっず芋る

䌁業が回答したした

䌁業情報

  1. ゜フトりェア䌁業
  2. レンタカヌ 代理店

圓該䌁業による蚘述

Autzu is a drivesharing platform offering versatile hourly and daily electric vehicle rentals for ride-sharing or food delivery services. Our fleet of well-maintained, clean vehicles are always prepared for your needs. Hourly rental fees start from $7/hour. We are a forward-thinking mobility technology company dedicated to creating a sustainable, efficient, and accessible transportation system for all. We develop and deploy cutting-edge technology for electric autonomous vehicles, providing necessary charging and maintenance infrastructure, and maximizing the utilization of vehicles through multiple dispatching platforms. Our innovative solutions aim to revolutionize urban mobility, reduce carbon emissions, and improve the quality of life in cities worldwide.

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3.5

たあたあ

TrustScore 5段階評䟡の3.5

29件のレビュヌ

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1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.5

すべおのレビュヌ

(29)

過去12か月のレビュヌ数: 15件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

I claim that all the comments that has


I claim that all the comments that has 5 stars here are fake by company representatives who still work in company to fool people around using fake email ids. Disgusting company never replies a single email. They have only 5-6 members in the company troubling people lives and harassing their credit reports.

2026幎7月8日
自発的なレビュヌ
5぀星のうち5の評䟡

Autzu

Great experience renting a Tesla from Autzu! easy to pick up, and drove perfectly. The whole process was smooth and hassle free. I would definitely rent from them again.

2026幎7月2日
自発的なレビュヌ
5぀星のうち1の評䟡

I was contacted by a collections agency


I was contacted by a collections agency for a balance that Autzu later confirmed did not exist. Despite having no outstanding balance, I was left dealing with collections and the stress of potential credit reporting issues.

This situation should never have happened. Customers should not have to resolve errors caused by a company’s internal processes.

I ask the company reach out to me and the credit bureau immediately to resolve this

2026幎5月13日
自発的なレビュヌ
5぀星のうち1の評䟡

Autzu

Autzu, Toronto at King West location is the worst experience I had with a rental. I tried twice. First time in April 2026 and upon arrival they did not have any clean, charged car available for me. Support is also terrible and had to wait for a long time for anyone to answer my phone call. I had booked for 6 hours and received my refund. I complained to Autzu and they said they will let management know and get their cars cleaned. Tried a 2nd time on 7th May 2026 and booked for 8 hours. Again no car was available. All cars at the location were damaged and dirty with some having flat tires. On the same date another gentleman arrived at the same time and he did not get a car either. We had booked 3pm-11pm. We contacted Support and I have written proof that the agent has generated a ticket for my refund. 8 days later and I have not received an email confirming refund has been processed and I have not received any refund. Stay away from trying to rent Teslas from Autzu Toronto at King West location.

It’s almost three weeks and I still have not received full refund when they could not provide me with a car. This update is dated 27th May 2026.

2026幎5月5日
自発的なレビュヌ
Autzu ロゎ

Autzu からの回答

Hi Supriyo, thank you for sharing your experience in detail. Your April visit was a genuine failure on our part, and we're glad that was resolved at the time.

Regarding your May 7th booking, we acknowledge that vehicle condition wasn't communicated to you ahead of your arrival, and that's something we're actively working to improve. We've been in touch with you directly and have made an exception to work toward a fair resolution.
If you haven't received our communication or have outstanding questions, please reach out at support@autzu.com and we'll make it a priority.

We appreciate the feedback, it's pushing us to raise our standards.

5぀星のうち4の評䟡

High availability of vehicles in the


High availability of vehicles in the fleet, ease of setup, and quick learning curve driving the altered Teslas. For a few hundred dollars a week, it's not bad.

2025幎9月20日
自発的なレビュヌ
Autzu ロゎ

Autzu からの回答

Hi David,

Thank you for sharing your experience! We’re glad to hear you found setup easy, vehicles readily available, and the Teslas enjoyable to drive. It’s great to know the platform has been working well for you.

We appreciate your feedback and look forward to continuing to provide a smooth, reliable experience every time you book.

– The Autzu Team

5぀星のうち5の評䟡

Autzu for uber

My 2nd week with Autzu, I love the Tesla and the credit I get.
Try it out.

2025幎10月3日
自発的なレビュヌ
Autzu ロゎ

Autzu からの回答

Tony,

We’re so glad to hear you’re enjoying your second week with Autzu — and loving the Tesla! Thanks for giving us a try and for sharing your experience with others.

We appreciate your support and look forward to keeping you on the road.

– The Autzu Team

5぀星のうち5の評䟡

First time using Autzu in San


First time using Autzu in San Francisco, booked a car for 12 hours, everything was smooth.

2025幎9月22日
自発的なレビュヌ
Autzu ロゎ

Autzu からの回答

Hi Tony,

We’re so glad to hear your first experience with Autzu in San Francisco went smoothly! Thanks for choosing us, and we look forward to getting you on the road again soon.

– The Autzu Team

5぀星のうち5の評䟡

10/10 experience

I believe Autzu is great! I rent a Tesla whenever I need it and uber around in SF. 10/10 experience

2025幎9月3日
自発的なレビュヌ
Autzu ロゎ

Autzu からの回答

Hi Padel,

Thank you for the awesome feedback! We’re thrilled to hear you’ve had a 10/10 experience renting Teslas with Autzu in SF. We’ll keep working to make every ride just as smooth.

– The Autzu Team

5぀星のうち1の評䟡

Trying to contact support since last 3


Trying to contact support since last 3 days no response to text/call or anything at all.

2025幎7月23日
自発的なレビュヌ
Autzu ロゎ

Autzu からの回答

Hi David,

We’re truly sorry for the lack of response you experienced. During the time you reached out, Autzu had paused operations, and unfortunately some customers were negatively affected, including delays in support.

We know that’s not acceptable, and we’re committed to doing better moving forward. Our team has been working to improve both communication and response times so drivers can rely on us without interruption.

Thank you for your patience and for sharing your feedback. It helps us grow stronger as we move ahead.

– The Autzu Team

5぀星のうち1の評䟡

Scam company report it to your bank to


Scam company report it to your bank to have them investigated immediately

2025幎5月2日
自発的なレビュヌ
Autzu ロゎ

Autzu からの回答

We’re sorry it took us some time to respond to your review, and even more sorry to hear about the frustration you experienced. Please know that Autzu is not a scam — we are a licensed rideshare rental provider and take these concerns very seriously.

If there was an issue with your booking or payment, we’d like the chance to look into it and resolve it quickly. Please reach out to our support team through the Support Center in the Autzu app or via live chat so we can review your case in detail.

Thank you for sharing your feedback. It helps us improve, and we’ll make sure future concerns are addressed faster.

– The Autzu Team

5぀星のうち1の評䟡

Worst Start-Up Ever!

Worst Start-Up Ever!

2025幎3月7日
自発的なレビュヌ
Autzu ロゎ

Autzu からの回答

Hi Armin,

We’re sorry to hear that your experience with Autzu left you feeling this way. As a growing start-up, we know we haven’t always gotten everything right, but we’re committed to improving every day and making the service smoother for our drivers.

If you’d be open to sharing more about what went wrong, please reach out through the Support Center in the Autzu app via live chat, or email us at customerservice@autzu.com. Your feedback will help us do better.

– The Autzu Team

5぀星のうち1の評䟡

Worst company ever.

Worst company ever.

2025幎1月24日
自発的なレビュヌ
Autzu ロゎ

Autzu からの回答

Hi Brandon,

We’re sorry to read your feedback and to know that your experience with Autzu was so disappointing. That’s not the impression we want anyone to have of our company.

We’d really like the opportunity to understand what went wrong and work toward a resolution. Please reach out to our support team through the Support Center in the Autzu app via live chat, or email us at customerservice@autzu.com so we can review your situation directly.

Thank you for taking the time to share your experience. It helps us identify where we need to improve.

– The Autzu Team

5぀星のうち4の評䟡

I have been a Uber driver renting cars


I have been a Uber driver renting cars from Autzu for the last 2 years until now, so far it has been a good experience for me to rent a car from Autzu, no major issues until now. Every time I need help, Autzu support team is always available 24/7 to help through the app. The profit is not huge, but it helps to pay my bills.
I will recommend everyone to try it. As every job, the beginning is always challenging but as gain experience you will be able to make profit. I am confident that Autzu will continue to improve in order to easily attract more drivers. Thank you.

2024幎6月28日
自発的なレビュヌ
Autzu ロゎ

Autzu からの回答

Thank you so much for sharing your experience and for being a loyal customer of Autzu. We’re glad to hear that our support team has been able to assist you whenever needed and that the platform has helped you keep things moving.

We truly appreciate your recommendation and your confidence in us. We’re always working on ways to improve and make the experience even smoother for drivers like you.

Thanks again for being part of the Autzu community!

– The Autzu Team

5぀星のうち1の評䟡

All car smell bad

All car smell bad, and there are many issue with car you can hear noise breaking system or absober system. Don’t use the Autzu. I booked by mistakenly 1 week day didn’t give it to back my money so I had to drive their car for 1 week. I tried 4 different car all of them same. I have never seen like this company.

2024幎4月20日
自発的なレビュヌ
Autzu ロゎ

Autzu からの回答

Hello,
Thank you for review of Autzu. We sincerely appreciate your honest and direct feedback. We apologize this has been your experience on our platform. We would be happy to address vehicle cleanliness and booking issues with you directly. Please feel free to reach out to us at customerservice@autzu.com.
Thank you, we look forward to speaking with you soon.

5぀星のうち5の評䟡

I've joined Autzu in 2017

I've joined Autzu in 2017 my experience since has been nothing but great, staff will treat you like family and help you in any way possible for you to have a great experience..

I can say that forward thinking-mobility technology with Autzu App is affordable with no upfront payments or term-commitments. From only $7/hour is a no brainer when they supply Insurance, clean vehicles maintenance and unlimited mileages 24/7.

Uber drivers take advantage of these great opportunities and simple way to maximize profits on weekdays and weekends

2024幎4月19日
自発的なレビュヌ
Autzu ロゎ

Autzu からの回答

Hi Pedro,

Thank you for being with Autzu since 2017 and for sharing such kind words about your experience. We’re so glad to hear that our team has made you feel supported and that the Autzu app has helped make driving more affordable and flexible.

Your feedback highlights exactly what we aim for — simple, reliable access to Teslas with insurance, maintenance, and unlimited miles included, so drivers can focus on maximizing earnings.

We truly appreciate your support and recommendation, and we look forward to continuing to serve you for years to come.

– The Autzu Team

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