What a great company, I wish they had a working phone number, but regardless email customer service worked just fine and they were very tentative. I ordered a wing bulb type, and wanted to upgrade to... ãã£ãšèŠã
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Customer service has been excellent! The quality of the XPro lights seems to be really good. I had a problem with the strobe feature, but the customer service person (Dorothy) listened to all of my co... ãã£ãšèŠã
Great quality lights and awesome customer service. I had a problem with my shipping address and after a few short emails back and forth, they got me squared away!
Excellent customer service. I have been very impressed with the quality of the products. I have always been a Rigid industries or Baja Design buyer but checked Auxbeam out after seeing some side by... ãã£ãšèŠã
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Auxbeam, established in 2008, specializes in high-performance LED bulbs, smart switches, and off-road vehicle lights. With innovative technology and quality service, Auxbeam is dedicated to providing exceptional lighting solutions for customers, offering high cost-performance products to the market.
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- auxbeam.com
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They exchanged my lights out for meâŠ
They exchanged my lights out for me with a few quick photos and emails to let them know what was going on. Amazing!!
Great and fast customer service
Great product and customer support
Great product and customer support. Highly recommend and will definitely buy more from Auxbeam.
Great service great warranty
Great quality lights and awesomeâŠ
Great quality lights and awesome customer service. I had a problem with my shipping address and after a few short emails back and forth, they got me squared away!
Best customer service.
Great customer service
Great customer service, great product . I have been very impressed with the quality of the products. Q40 series super bright highly recommended
Support is responsive and friendly
I love the products and the support is awesome.
I had a light set that didn't work and they shipped me a new set quickly.
Very happy with my products and customer service
What a great company, I wish they had a working phone number, but regardless email customer service worked just fine and they were very tentative. I ordered a wing bulb type, and wanted to upgrade to the Bluetooth version of the GX series bi color, and they facilitated that with ease. As well, very fast shipping both ways. Not my first auxbeam purchase and definitely wonât be my last.
I bought 8 Aux Beam lights the oneâŠ
I bought 8 Aux Beam lights the one light started to flicker you replaced the light at no cost. I appreciate how you replaced the light at no cost. Thank you! I will keep patronizing your products!
Customer service has been excellent
Customer service has been excellent! The quality of the XPro lights seems to be really good. I had a problem with the strobe feature, but the customer service person (Dorothy) listened to all of my concerns, was very polite, and sent out a replacement set. The only downside is that they are in a completely different time zone, so communication was overnight, but it all worked out well. Thank you.
Amazing customer service.
I had an issue with a set of bulbs I had purchased, I emailed the customer service team and they immediately responded and rectified the issue for me. I would definitely purchase from them again in the future.
Warranty replacement
I had some headlights that have went out and they have taken care of me and are sending me a new set hopefully I get longer use out of these ones cause I love how bright they are
Bright/Customer service
Have auxbeam lights in all my vehicles, I haven't found any brighter headlights. I've only ever had one issue with a set of bulbs. Sent an email explaining the issue. Got an email Back that night with new tracking info for a replacement set of lights.
Great product, great customer service!
I ordered a couple 5in spot lights with the yellow driving lights to see if I liked them. I did! But after a few months realized I wanted to install 6 of them along my roof rack. Already owning 2 lights I only needed 4 more but online I could only find buying the 6 light harness with 6 lights. I contacted them and they were able to workout sending me just the harness that I needed and I ordered the rest of the lights from Amazon. (Saving a LOT of $ in shipping) I get complements all the time with the yellow driving lights on and my truck is recognized around town.
I did have a small issue with the harness 2 of the lights at the end of the wiring harness where flickering from time to time until they went out. I got in contact with aux they asked me to check a few things and they sent me a replacement harness as soon as I testing the harness and lights. I live in Canada and itâs very salty wet winters I think the relay was possibly getting some moisture around it so this install I will liquid electrical tape the relays to prevent this from happing.
Thanks for a great product! In the north your lights have saved me from many animal collisions including a moose!
Great customer service they respondâŠ
Great customer service they respond very quickly really good experience I like their products
Great customer service
Great customer service. They were able to provide me with a good solution to my problem I had with my headlights bulbs.
I purchased an eight gang switch panelâŠ
I purchased an eight gang switch panel upon arrival and install. One channel did not work properly. Contacted customer service and had a great experience. Got it replaced right away. Love auxbeam products
One of headlight bulb went out reachâŠ
One of headlight bulb went out reach out n they honored warranty sure appreciate that no hassle back n forth straight forward I will be using yall for future LEDs brightest on the market 100 percent legit thank yall God bless!!!!!
Best lights available.
These are the only lights I use in my vehicles and there is a few clear reason why.
1. Theyâre amazing products and great quality.
2. Their customer service is one of the best Iâve ever worked with. I bought the wrong products once and after a couple emails they got everything squared away and exchanged mine for the correct ones, and on the rare occasion that something does go wrong with the lights if itâs still under warranty they honor it. No questions asked!
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