Avasam レビュー 228

Avasam からの回答

2日前

Dear Hasan,

Thank you for your kind feedback. We are delighted to hear about your positive experience with Priya. She is a valued member of our team, and it is great to know her professionalism and approach made a strong impression.

We appreciate your support and look forward to continuing to assist you with your business.

Best Regards
The Avasam Team

Avasam からの回答

2026年3月13日

Dear Donna,

Thank you very much for taking the time to share such a wonderful review. We are delighted to hear about your positive experience and especially pleased that Yashesh was able to assist you in resolving the issues with your Shopify settings.

Starting out with dropshipping can sometimes feel overwhelming, so it is great to know that the Google meeting and step-by-step guidance helped you get everything set up correctly. Our support team always aims to provide clear, practical assistance to ensure our customers feel confident using the platform.

Your kind words and high rating truly mean a great deal to us, and we will be sure to pass your feedback on to Yashesh as recognition of his support.

Should you need any further assistance as you continue building your business, please do not hesitate to contact our team at support@avasam.com or by telephone on +44 (0) 330 113 7788 during UK business hours. We are always happy to help.

Thank you once again for choosing Avasam and for sharing your experience.

Best Regards
The Avasam Team

Avasam からの回答

2026年3月3日

Dear Joan Hetherington,

Thank you very much for your wonderful feedback and for your continued trust in Avasam since our early days. We truly appreciate your long-standing partnership and support.

It is fantastic to hear that you are finding value in the platform and that it is helping you connect with UK retailers effectively. Supporting UK-based businesses and creating reliable supply chain connections within the UK market is something we are very proud of, so your comments mean a great deal to our entire team.

We are especially grateful for your recognition of our service and ongoing improvements. Continuous development and platform enhancement remain a core focus for us, and feedback like yours reinforces that we are moving in the right direction.

If there is ever anything further we can assist you with, please feel free to contact us directly at support@avasam.com or by telephone on +44 (0) 330 113 7788 during UK business hours. We are always happy to help.

Thank you once again for being part of the Avasam community.

Best Regards
The Avasam Team

Avasam からの回答

2026年2月27日

Dear Hiren Aparnathi,

Thank you for taking the time to share such a positive and detailed review of your experience with Avasam.

We are delighted to hear that you have found the platform well-structured and easy to manage, and that the onboarding process met your expectations. Our team works diligently to ensure suppliers receive clear communication, professional support, and a smooth operational experience, so it is extremely rewarding to know this has been reflected in your collaboration with us.

It is also wonderful to hear that the platform has helped streamline your processes and expand your reach. Supporting supplier growth while maintaining efficient payment management and operational clarity is a core priority for us.

Should you ever require any further assistance, please do not hesitate to contact us directly at support@avasam.com or by telephone on +44 (0) 330 113 7788 during UK business hours. We are always happy to help.

Thank you once again for your trust and partnership.

Best Regards
The Avasam Team

Avasam からの回答

2026年2月27日

Dear Chirag Z,

Thank you for taking the time to share such a positive review. We are truly delighted to hear that your experience with Avasam has been a great one.

It is wonderful to know that our fast order processing, reliable supplier network, and user-friendly platform are supporting the steady growth of your dropshipping business. Our team works continuously to ensure sellers have access to dependable suppliers, streamlined automation, and responsive support, so your feedback is greatly appreciated.

We are also pleased to hear that our support team has met your expectations. Providing professional, timely, and solution-focused assistance remains one of our highest priorities.

Should you ever require any further assistance or guidance as your business continues to grow, please feel free to contact us directly at support@avasam.com or by telephone on +44 (0) 330 113 7788 during UK business hours. We are always happy to help.

Thank you once again for recommending Avasam.

Best Regards
The Avasam Team

Avasam からの回答

2026年2月23日

Dear BZ,

We take allegations relating to unsolicited communication and data protection extremely seriously and wish to address this matter clearly.

Avasam operates under strict compliance with UK GDPR and the Privacy and Electronic Communications Regulations. We do not purchase data lists, harvest personal data, or knowingly send marketing communications without a lawful basis.

At present, based solely on this anonymous review, we are unable to identify any email address or record linked to your claim. Without verifiable information, it is not technically possible for us to investigate, locate, or remove any specific data record.

For clarity, every marketing email sent from our systems includes an unsubscribe mechanism and is issued through regulated email infrastructure that requires consent based sending policies.

If you genuinely wish this matter to be resolved, the only practical way for us to act is to receive the specific email address or a forwarded copy of the communication so our compliance team can immediately trace its origin and take appropriate action.

We have repeatedly invited you to provide this information and have also attempted to engage constructively, however no identifying details have been supplied.

We remain fully committed to lawful data handling practices and will cooperate with any formal regulatory process if initiated.

Our compliance team remains available at support@avasam.com
or +44 (0) 330 113 7788 should you wish to resolve this directly.

Best Regards
The Avasam Team

Avasam からの回答

2026年2月17日

Dear Rasheed Aderibigbe Jimoh,

Thank you very much for your wonderful feedback. We are delighted to hear that your experience with Avasam has been great.

Our team works diligently to ensure that every seller receives reliable support, clear guidance, and a smooth platform experience, so it is always rewarding to receive such positive comments.

Should you ever require any assistance or have any questions as your business grows, please feel free to contact us directly at support@avasam.com or by telephone on +44 (0) 330 113 7788 during UK business hours. We are always happy to help.

Thank you once again for choosing Avasam.

Best Regards
The Avasam Team

Avasam からの回答

2026年2月17日

Dear Manfred Mwinwule,

Thank you for taking the time to share such a detailed and positive review. We are delighted to hear that your overall experience with Avasam has been a positive one.

It is particularly encouraging to know that our team was able to assist promptly with the delivery query and provide the Proof of Delivery documentation to help resolve the matter smoothly. Supporting our sellers with clear communication and efficient follow-ups with suppliers is a key priority for us.

Your kind words about the platform’s usability and the responsiveness of our support team are truly appreciated. Feedback like yours motivates us to continue delivering a reliable and professional service to all our sellers.

Should you ever require any further assistance, please do not hesitate to contact us directly at support@avasam.com or by telephone on +44 (0) 330 113 7788 during UK business hours. We are always happy to help.

Thank you once again for your recommendation and for being part of Avasam.

Best Regards
The Avasam Team

Avasam からの回答

2025年12月15日

Dear Valued Customer,

Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your frustration and we take comments like this seriously. However, we would like to clarify a few important points to ensure the context is accurate for anyone reading this review.

Firstly, Avasam has never claimed that Amazon listings are fully automated in the same way as some other sales channels. Amazon is a highly brand controlled and compliance driven marketplace. Automatic listing without the correct brand authorisation, invoices, or resale rights can put a seller’s Amazon account at serious risk of suspension or permanent closure. For this reason, we intentionally do not offer fully automated Amazon listing. This approach is designed to protect sellers, not inconvenience them. This is clearly communicated within our documentation and onboarding guidance.

The Amazon process therefore involves structured exports and controlled listing methods, allowing sellers to review product data, compliance requirements, and brand restrictions before listing. While this may feel slower initially, it is the safest and most responsible approach for Amazon sellers, especially those operating a dropshipping model.

Regarding your comments on support, our internal review has not identified any open or unresolved support tickets, live chats, or account activity matching the details provided in this review. This means we are currently unable to trace your case within our system. We are always available via ticket, live chat, and telephone during business hours, and we do respond to all genuine support requests.

We are more than happy to review your situation in detail, walk through the Amazon workflow step by step, and help identify suitable products that can be profitable and compliant for Amazon selling. While Amazon automation is intentionally restricted, our team regularly supports sellers in selecting appropriate inventory and avoiding account risks.

To allow us to assist you properly, we kindly ask that you contact our support team directly so we can locate your account and address your concerns. You can reach us at support@avasam.com
or by telephone on +44 (0) 330 113 7788 during UK business hours.

Our intention has always been to provide a transparent, compliant, and seller safe platform. We would welcome the opportunity to speak with you and resolve this matter constructively.

Best Regards
The Avasam Team

Avasam からの回答

2025年11月8日

Dear عظیم میکش

Thank you for sharing such a kind and detailed review. We are absolutely delighted to hear about your positive experience with Yashesh from our support team. Providing patient, attentive, and solution-focused assistance is exactly what we strive for, and it is wonderful to know that he was able to address all your questions with care and clarity.

Your generous 5-star rating and encouraging words mean a great deal to us. We take immense pride in our support team, who work diligently to ensure that every customer receives timely, professional, and friendly guidance. Feedback like yours not only recognises Yashesh’s efforts but also motivates the entire team to continue delivering exceptional service.

Thank you once again for choosing Avasam and for taking the time to share your experience. We look forward to continuing to support you as your business grows and ensuring your success on our platform.

Best Regards
The Avasam Team

Avasam からの回答

2025年11月4日

Dear Andrew Robinson,

Thank you for your message. We are sorry to hear that you remain dissatisfied, and we take your feedback seriously.

Please note that Avasam operates strictly as a business-to-business (B2B) platform. As such, our services and commercial relationships are governed by our Terms and Conditions and Refund & Cancellation Policy, both of which are clearly published on our website. These terms outline our subscription model, support framework, and cancellation procedures in full compliance with UK business law and standard SaaS industry practices.

Our service becomes active immediately upon subscription, granting access to live integrations, verified suppliers, automation tools, and dedicated support resources. Because access and value are provided from the moment your plan is activated, subscriptions are not subject to refund once live, as detailed under Clause Seller Subscription and Refunds in our Terms.

Our technical and support teams have reviewed your case in detail. The system features you mentioned, including automation and product synchronisation, are operating correctly for active users. Our customer service team has made multiple phone calls to reach you to assist directly, but unfortunately, these were not answered. Our intention is to resolve your situation fully, but for that, we kindly ask you to answer or return our call.

Please contact us directly on +44 (0) 330 113 7788 or email support@avasam.com so that one of our senior support specialists can personally review your account, verify any issues, and help you achieve the outcome you expected.

We value every customer’s experience and remain committed to providing a transparent, reliable, and compliant service to all our business partners.

Best Regards
The Avasam Team

Avasam からの回答

2025年10月1日

Dear Marshal Fatima,

Thank you for your feedback. We are sorry to hear that you were disappointed with the product selection and pricing you came across. Avasam works only with verified suppliers who set their own wholesale prices, and while we do aim to provide competitive products, in some cases prices may appear higher than those listed directly on eBay. This can be due to factors such as local warehousing, delivery speed, or supplier service levels.

We continually review our supplier catalogue and add new ranges to improve variety and competitiveness for sellers. At present, Avasam has over 12 million products across multiple categories, with many sellers successfully using these for their eBay businesses.

We would welcome the opportunity to review your specific product requirements and help you identify items with stronger margins and better sales potential on eBay. Please contact our support team at support@avasam.com
and we will be glad to assist you further.

Best Regards
The Avasam Team

Avasam からの回答

2025年10月1日

Dear Sunny,

Thank you for your wonderful review. We are delighted to hear that you have found Avasam’s automated eBay integration easy to use and that it has helped you quickly source products in your chosen Sports and Fitness niche. It is fantastic to know that the platform has given you confidence as you start your dropshipping journey.

We truly appreciate your recommendation and are pleased that our flexible plans, from free to Starter, have supported you in building your business at your own pace.

If you ever need any further assistance or guidance, please feel free to contact our customer service team at support@avasam.com
.

Best Regards
The Avasam Team

Avasam からの回答

2025年9月3日

Dear Holly Wb,

Thank you for sharing your feedback. We are sorry to hear about the difficulties you experienced while trying to integrate your ShopWired store with Avasam.

After carefully reviewing our records, we could not find any unanswered live chat or support tickets relating to your account at the time you mentioned. In addition, we were unable to locate your account in our system to investigate the issues you described.

We want to assure you that our live chat is available Monday to Saturday from 9am to 6pm UK time, and our team responds promptly to all requests. If you are seeing errors during integration or facing delays, we would very much like the opportunity to look into this directly for you.

Please contact our support team either by email at support@avasam.com
or by phone on +44 (0) 330 113 7788 with your account details. Once we have this information, we will review your case in detail and provide full assistance to resolve the integration issues as quickly as possible.

Your experience matters greatly to us, and we are committed to making sure you receive the level of service and support you expect.

Best Regards
The Avasam Team

Avasam からの回答

2025年8月20日

Dear Mr Aziz Alam

Thank you for your kind words. We are so pleased to know you find our customer service excellent and always ready to help. We look forward to continuing to support you whenever needed.

Best regards
The Avasam Team

Avasam からの回答

2025年8月20日

Dear Iwona,

Thank you for sharing your concerns. I am sorry that your experience has left you frustrated, and I appreciate the chance to respond.

On pricing, Avasam works with verified suppliers who set their own wholesale prices. We continually benchmark and review supplier performance to improve value, while the platform fee includes automation, real time stock and order syncing, and dedicated support. Your feedback on pricing is noted and will be shared with our supplier and product teams.

Regarding cancellations, we do not intend to make this difficult. You can cancel from your account’s Billing section, or by contacting our team who will action the request for you and confirm the end of the current term. Our terms and conditions are designed to be clear and in line with common industry practice. If you believe you were charged after requesting cancellation, please let us investigate so we can put this right.

We would like to review your account, confirm the cancellation status, and address any charges you are concerned about. Please contact us at support@avasam.com
or on +44 20 3318 1837 with your account email and any ticket references.

Best Regards
The Avasam Team

Avasam からの回答

2025年8月20日

Dear GameClob,

Thank you for your kind feedback. We are delighted to hear that Maalav was able to resolve your queries and that you found the site straightforward to set up. If you need any further assistance or would like help exploring additional features, please contact our customer service team at support@avasam.com
.

Best Regards
The Avasam Team

Avasam からの回答

2025年8月20日

Dear M Hassan,

Thank you for your kind feedback. We are pleased to hear that you found our customer service to be good. If there is anything more we can do to support you, please contact our customer service team at support@avasam.com.

Best Regards
The Avasam Team

Avasam からの回答

2025年7月15日

Dear Nasra,

Thank you for your kind feedback. We are pleased to hear that our team was able to guide you effectively. If you need any further assistance or have any questions, please feel free to contact our customer service team at support@avasam.com.

Best Regards
The Avasam Team

Avasam からの回答

2025年6月21日

Dear Evolucion del Automovil,

Thank you for sharing your concerns. I am sorry to hear that your experience has not matched the standard we aim to provide.

Before any subscription is taken out, every prospective seller can open a free account and explore the entire catalogue, supplier details, integration options, and core dashboard functions. A payment is required only when you wish to begin importing products or routing live orders. We also operate a six-day support service: live chat and telephone assistance are available Monday to Saturday, 09:00 to 18:00 (UK time), with a ticket system monitored outside those hours.

Your description of repeated time-outs and import errors is not typical of our platform. eBay Motors does have specific fitment and attribute requirements that differ from standard eBay listings, and our onboarding specialists can supply the correct templates and guidance. We would welcome the opportunity to review your account logs, investigate any server-side issues, and provide one-to-one assistance in completing the integration.

With regard to pricing, the Advanced plan covers real-time stock synchronisation, automated order routing, unlimited channel connections, and access to a vetted supplier network. If underlying technical problems prevented you from using these features we will of course review the matter under our service-level guarantee. While refunds are handled on a case-by-case basis, we do not leave genuine faults unresolved.

Please contact us directly at support@avasam.com or by phone on +44 (0) 330 113 7788, quoting your account ID. A senior technician will be assigned to replicate the issues you encountered and propose either a full fix or an alternative solution. We value every business that trusts us with its operations and are committed to restoring your confidence in the platform.

Best Regards
The Avasam Team