レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

䌁業情報

  1. コンタクト レンズ提䟛業者
  2. 化粧品店

圓該䌁業による蚘述

Ayoonishop is Europes 1st La'bella and Iconic authorised retailer. We choose brands carefully to bring you the best and most comfortable coloured contact lenses for long hour comfort wear. All contact lenses sold at Ayoonishop are CE Certified.


連絡先

3.8

ほが満足

TrustScore 5段階評䟡の4

8件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

I had a very disappointing experience


I had a very disappointing experience ordering lenses from Ayooni. There were continuous delays in delivering my order, and when the lenses finally arrived, they were not as shown on their website or TikTok.

On top of that, after wearing the lenses for just an hour, my eyes became red and irritated, which made me question the quality of the product.

I also tried reaching out to their customer service multiple times, but I didn’t receive any response. The lack of communication and support was frustrating.

This experience has left me very unsatisfied, and I hope the company takes this feedback seriously to improve their services.

2025幎1月6日
Ayoonishop ロゎ

Ayoonishop からの回答

Hi Lana,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience did not meet your expectations, and we appreciate the opportunity to respond.

We would like to clarify a few points regarding your order. When we were informed that the specific lenses you ordered were temporarily out of stock, we reached out to notify you right away. At that time, we provided you with a clear choice: either wait the short period (four days) until restock and dispatch, or cancel the order for a full refund. We strive to be as transparent as possible with any delays, and your order was processed in accordance with your chosen option.

Regarding your concerns about the lenses, we take product quality and customer safety very seriously. The brands we retail are internationally recognised for their high quality and exceptional comfort, and they meet CE certification standards. These contact lenses are trusted by thousands of customers worldwide and are among the top-selling in their category. That said, everyone’s eyes are different, and some may have sensitivities or reactions to certain products. If you experienced discomfort, we strongly recommend discontinuing use and consulting with an eye care professional.

You also mentioned the product not matching what was shown on our website and TikTok. We take great care to represent our contact lenses accurately using natural lighting and real-life results, but due to differences in lighting, eye colour, and screen resolution, some variation is always possible.

We’re particularly surprised by your comment about not receiving a response from us. We monitor messages every day and do our best to reply within 24 hours. Upon reviewing our records, we can confirm that all of your emails were responded to promptly, within this timeframe. If you ever feel a message has gone unanswered, please don’t hesitate to follow up, as we’re here to help.

We regret that your experience with our service left you feeling unsatisfied. Your feedback is important to us, and we are always working to improve our processes and communication. If there’s anything further we can do to assist you, please reach out—we would be happy to help.

Best,
Ash
Customer Support Team
Ayoonishop

5぀星のうち4の評䟡

Was really good

I have borderline black eyes and I got the light blue contacts and it covered very well and looked so realistic the only thing I would say is that it blurred my vision a little but apparently there’s a contact for the left and right and I could have just put the wrong one in the wrong eye. But definitely recommend.

2024幎10月30日
Ayoonishop ロゎ

Ayoonishop からの回答

Hi Shardz,

Thank you for your lovely review! We’re so glad the light blue lenses worked beautifully for your dark eyes—that realistic look is exactly what we aim for.

The blurriness may have been due to mixing up the left and right lenses, as you mentioned. Great observation!

We really appreciate your recommendation and kind words. If you ever have any questions or need help choosing your next pair, we’re always here to help!


Best,
Ash
Ayoonishop

5぀星のうち1の評䟡

Damaged lenses

One of the contact lenses was damaged and was a stinging every time I tried to put it in my eye. I had to throw away the pair of lenses and didn’t get one wear out of them even though I had paid the full price. I emailed the company but no response.

2024幎9月24日
Ayoonishop ロゎ

Ayoonishop からの回答

Hi Ruksar,

We’re very sorry to hear about your experience and sincerely apologise for the inconvenience caused.

A lens causing discomfort is never acceptable, and we take quality issues very seriously. All our lenses go through strict quality control, but on rare occasions, a defect may occur. In such cases, we’re always happy to help with a replacement or refund.

We’ve also checked our inbox and couldn’t find any unanswered emails under your name. It’s possible the message didn’t come through or was filtered—please feel free to resend it, and we’ll make sure it’s addressed promptly.

Your satisfaction is important to us, and we’d love the chance to make this right.

Best regards,
Ash
Ayoonishop

5぀星のうち5の評䟡

Excellent customer service

Excellent customer service and the contact lenses are so comfortable! So happy with my order.

2024幎2月29日
自発的なレビュヌ
Ayoonishop ロゎ

Ayoonishop からの回答

Hi Jenin,

Thank you so much for your lovely feedback! We’re thrilled to hear you’re happy with your order and finding the lenses super comfortable—that means the world to us.

We appreciate your support and can’t wait to serve you again soon!

Warm wishes,
Ash
Ayoonishop

5぀星のうち5の評䟡

Really great customer service

Really great customer service
And amazing contact lenses
Highly recommend

2024幎2月9日
Ayoonishop ロゎ

Ayoonishop からの回答

Hi Chloe,

Thank you so much for the kind words! We’re so happy you loved the lenses and had a great experience with our service.

We truly appreciate the recommendation!

Best,
Ash
Ayoonishop

Trustpilot ゚クスペリ゚ンス

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䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

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よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

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詳现情報