babonbo.com レビュヌ 870

•
TrustScore 5段階評䟡の4.5

4.7

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

These guys were absolute lifesavers when we forgot our 4 year olds pram on a trip to Disneyland Paris. On realusing an hour into the drive what we had done I was able to order our exact pram type to o... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I rented two car seats through Babonbo from Little Nomad and had a very good experience. The whole process was simple and clear, from booking to pickup and return. The car seats were new, clean, comfo... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Mr. Kenan was incredibly helpful and attentive throughout the entire process. Everything was so easy—we picked it up right at the airport as soon as we landed and returned it just before our flight. I... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We had a dream experience renting a crib in Paris. Our crib was dropped off to our Airbnb shortly after we arrived and picked up right before we left. Kristine was super easy to communicate with. I w... もっず芋る

䌁業が回答したした

䌁業情報

  1. ベビヌ甚品店

圓該䌁業による蚘述

Babonbo is a baby gear rental marketplace offering a variety of baby gear such as strollers, car seats, high chairs, and more through locals for traveling families in more than 300+ locations. With a complete understanding of what traveling families might be struggling with, the Babonbo baby gear rental marketplace was launched to connect traveling families with local parents. Since that day, we’ve been proud to be the platform where traveling families find a solution while local parents earn extra money by renting baby gear.


連絡先


4.7

優良

TrustScore 5段階評䟡の4.5

870件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 96に回答しおいたす

通垞1週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

Cautionary tale - damage charges for hire equipment

This is a cautionary tale for those who are looking to hire equipment from Babonbo. For clarity, Babonbo offer a service where they pair customers looking to hire equipment on holiday with local providers who can provide the items for a certain price.

We recently hired a stroller for a week in Singapore, and within three days found the rear structural brace had sheared off - likely due to age-related cyclical stress. We reported immediately to the provider who relayed the message to Babonbo customer service.

At the conclusion of the hire period, the Babonbo team deducted additional damage charges from my credit card without notification or explanation. After reaching out to Babonbo support, feedback was that the item was returned in damaged condition and insurance was not chosen for the hire period, as per T&Cs.

After discussing directly with the provider (who owns the stroller), the provider generously offered in writing to waive the damage charge due to the failure likely being an unfortunate timing rather than my misuse. However, Babonbo support flat out refused to refund the additional damage charge without satisfactory justification, repeatedly referring to their T&Cs as the reason. The team was dismissive throughout our correspondence and not interested in considering any mitigative circumstances, even after written support for refund from the provider.

It is not clear whether Babonbo intends to keep the damage charge for themselves, despite being an intermediary and therefore incurring no cost in this unfortunate event.

2026幎5月7日
babonbo.com ロゎ

babonbo.com からの回答

Hi JT,
Thank you for taking the time to share your experience; we genuinely appreciate feedback like yours, as it helps us continuously improve our service.
We completely understand how frustrating this situation must have felt, and we want to be as transparent as possible about how we handled it.

When the rental period ended, our provider reported that the stroller had sustained structural damage and supplied photos as evidence. In line with the Terms and Conditions accepted at the time of booking, which place responsibility for damage occurring during the rental period on the customer, a damage fee was applied.

We did take your concerns seriously. After reviewing the screenshots you shared, we went back to the provider on your behalf to reexamine the situation. Following that conversation, the provider reconfirmed that the stroller was delivered to you in full working condition, and that the damage took place during your rental period.

We also want to address your question about the damage fee directly: Babonbo does not retain damage charges. These fees go entirely toward covering the cost of repair or replacement for the provider who owns the equipment, we have no financial interest in applying them.

We know this outcome wasn't what you were hoping for, and we truly wish the circumstances had been different. For future rentals, we always recommend opting for our insurance coverage, which is available at checkout and is specifically designed to protect customers in situations like this one.

Should you have any further questions, we remain available at info@babonbo.com.

Warm regards,
The Babonbo Team

5぀星のうち5の評䟡

Helped me rent a stroller in a foreign


Helped me rent a stroller in a foreign country, great.

2026幎5月12日
babonbo.com ロゎ

babonbo.com からの回答

Hi!

Renting a stroller in a foreign country made easy , that is exactly what Babonbo is here for!

With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world , so wherever you travel, everything you need is already there waiting.

We hope to be part of your next adventure abroad!

The Babonbo Team , info@babonbo.com

5぀星のうち5の評䟡

Comodissimo

Comodissimo, sia ritiro che riconsegna! Mi hanno dato anche la copertura per la pioggia dato che il meteo non era dei migliori! Consigliato

2026幎5月14日
babonbo.com ロゎ

babonbo.com からの回答

Ciao Cristina!

Grazie per la raccomandazione , ci ha fatto davvero piacere leggere questo!

Ritiro e riconsegna comodissimi, e la copertura per la pioggia inclusa proprio quando serviva , questo Ú il tipo di attenzione ai dettagli che fa la differenza quando si viaggia con i piccoli. Il nostro provider merita un grande applauso!

Con Babonbo puoi noleggiare passeggini, seggiolini auto e tutta l’attrezzatura per bambini in oltre 250 città in Europa e nel mondo , con provider locali di fiducia pronti ad anticipare ogni tua esigenza, pioggia o sole!

Speriamo di rivederti presto per la tua prossima avventura in famiglia!

Il team di Babonbo , info@babonbo.com

5぀星のうち5の評䟡

Great

Great! It saved our day in London!

2026幎5月12日
babonbo.com ロゎ

babonbo.com からの回答

Hi Eva!

Saved the day in London , that is honestly one of the best things we could hear!

With Babonbo you can rent strollers, car seats and all the baby gear you need in London and in 250+ cities across Europe and the world ,whether you are exploring Hyde Park, crossing Tower Bridge or navigating the busy streets of the city with little ones.

We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

5぀星のうち5の評䟡

Excellent in communication

Excellent in communication, timely delivery. Clean and great condition stroller. Thank you for making our vacation a lot smoother.

2026幎5月14日
babonbo.com ロゎ

babonbo.com からの回答

Hi Alfredo!

Thank you , excellent communication, timely delivery and a clean stroller in great condition making your vacation smoother is exactly what we are here for!

We hope to be part of your next vacation too!

The Babonbo Team , info@babonbo.com

5぀星のうち5の評䟡

Noleggio passeggino Tutto perfetto

Tutto perfetto, passeggino nuovo con etichetta. Sono arrivata in hotel e il passeggino gia li.
Super professionali

2026幎5月13日
babonbo.com ロゎ

babonbo.com からの回答

Ciao Eleonora!

Grazie mille , un passeggino nuovo con etichetta già in hotel al tuo arrivo e un servizio super professionale. Non si potrebbe chiedere di meglio!

Con Babonbo puoi noleggiare passeggini, seggiolini auto e tutta l’attrezzatura per bambini in oltre 250 città in Europa e nel mondo , perché ogni famiglia in viaggio merita un inizio perfetto, senza pensieri.

Speriamo di rivederti presto per la tua prossima avventura!

Il team di Babonbo , info@babonbo.com

5぀星のうち5の評䟡

Ottimo

Ciao il nostro noleggiatore di passeggini Ú stato molto educato gentile e puntuale . I passeggini erano come descritti , puliti e ben tenuti lo consiglio

2026幎5月10日
babonbo.com ロゎ

babonbo.com からの回答

Ciao Silvia!

Grazie per la raccomandazione , ci fa davvero piacere!

Educato, gentile, puntuale e passeggini esattamente come descritti, puliti e ben tenuti , Ú esattamente l’esperienza che vogliamo offrire ad ogni famiglia in viaggio. Ci assicureremo che il nostro noleggiatore sappia quanto Ú stato apprezzato!

Speriamo di rivederti presto per la tua prossima avventura in famiglia!

Il team di Babonbo , info@babonbo.com

5぀星のうち5の評䟡

Car seat rented from Akbar

I rented my car seat from Akbar on babonbo. He was amazing and understanding on flight delays. When it came to picking up he sent a picture of his location and himself to make it easier to find him. He was very flexible on changing the pick up location from the airport to the hotel i was staying at. He responded within 15mins on WhatsApp. The website made it easy to pick what car seat i wanted to rent and Akbar was amazing with making pick up and drop off easy.

2026幎5月5日
babonbo.com ロゎ

babonbo.com からの回答

Hi!

What a wonderful review , we will make sure Akbar sees every word of this!

Understanding about flight delays, a photo of his location to make pick-up effortless, flexible enough to switch from the airport to your hotel, and responding within 15 minutes on WhatsApp ,that is Akbar going above and beyond in every possible way. He is a fantastic provider and we are so lucky to have him in our network.

We hope to see you again on your next trip!

The Babonbo Team , info@babonbo.com

5぀星のうち5の評䟡

Great experience

Great experience! So easy to navigate and it was amazing to have a stroller while we were so far from home.

2026幎5月10日
babonbo.com ロゎ

babonbo.com からの回答

Hi Katharine!

So easy to navigate and a stroller ready and waiting even far from home , that is exactly the peace of mind every travelling family deserves!

With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world ,so no matter how far from home your next adventure takes you, we have got you covered.

We hope to see you again on your next journey!

The Babonbo Team , info@babonbo.com

5぀星のうち5の評䟡

Very convenient & clean

Very convenient, prompt, and clean! Communication was easy and helpful. This service made our trip with the kids smooth and comfortable. Will recommend to others and use again. Thank you!

2026幎5月12日
babonbo.com ロゎ

babonbo.com からの回答

Hi Melissa!

Thank you so much , convenient, prompt, clean and easy communication making your trip with the kids smooth and comfortable. That is everything we strive for!

With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world , with trusted local providers who genuinely care about making every family trip as enjoyable as possible.

We look forward to being part of your next adventure!

The Babonbo Team , info@babonbo.com

5぀星のうち2の評䟡

Can not reach the service provider

Our accomodation was 5-minute-walk from the place of the company, so I chose self-pick-up. According to their introduction they were open monday to sunday 8:00 to 20:00.
On the very morning we tried to contact them several times in many ways: they didn't reply on whatsapp, we tried to call them (didn't answer), leave them voice mail and even try to find them on their address (the reception was closed).
Finally a guy, not the given contact, send us a message (not a reply to our several messages), and came to our place with the stroller around 11:40. Till then our baby became tired and had to have a nap, so we started our day around 14:00 loosing more than a half of a precious day in the city.
Very annoying...

2026幎5月2日
babonbo.com ロゎ

babonbo.com からの回答

Hi Peter!

We are truly sorry for the experience you had , this is not the standard Babonbo stands for, and we completely understand your frustration.

We sincerely apologise for the inconvenience caused and the precious time lost during your trip. We have already taken note of your feedback and will be taking all necessary actions to ensure this does not happen again.

If there is anything further we can do for you, please do not hesitate to reach out to us directly at info@babonbo.com.

The Babonbo Team , info@babonbo.com

5぀星のうち5の評䟡

I rent a stroller for a weekend in


I rent a stroller for a weekend in Paris and Disneyland, perfect service since the beginning at home until our arrival. We are higly satisfied.

2026幎5月11日
babonbo.com ロゎ

babonbo.com からの回答

Hi!

Paris and Disneyland in one weekend , what a trip! So glad the stroller was there for every magical moment!

Perfect service from home all the way to your arrival , that seamless, end-to-end experience is exactly what we work hard to deliver for every family.

With Babonbo you can rent strollers, car seats and all the baby gear you need in Paris and in 250+ cities across Europe and the world ,whether you are strolling along the Champs-Élysées, exploring the Trocadéro or making memories at Disneyland Paris with the little ones.

We hope to see you again on your next family adventure!

The Babonbo Team , info@babonbo.com

5぀星のうち5の評䟡

Tutto perfetto

Estrema gentilezza e puntualità. Il seggiolino Ú in perfette condizioni, pulitissimo, praticamente nuovo! Il prezzo super ok
Grazie!

2026幎5月11日
babonbo.com ロゎ

babonbo.com からの回答

Ciao Cinzia!

Grazie mille , che bella recensione!

Gentilezza, puntualità, un seggiolino in perfette condizioni e praticamente nuovo , e anche il prezzo super ok! È esattamente l’esperienza che vogliamo offrire ad ogni famiglia in viaggio. Sapere che tutto ha soddisfatto le vostre aspettative ci rende davvero felici.

Con Babonbo puoi noleggiare seggiolini, passeggini e tutta l’attrezzatura per bambini in oltre 250 città in Europa e nel mondo con provider locali di fiducia che curano ogni dettaglio.

Speriamo di rivederti presto per la tua prossima avventura in famiglia!

Il team di Babonbo , info@babonbo.com

5぀星のうち5の評䟡

Very easy booking

Very easy booking. Delivery (stroller) on site, in a hotel even before our arrival. Stroller itself was in a very good condition. And collection was also from our hotel, after we checked out, we just informed the hotel staff about the estimated time when the stroller should be picked up.

2026幎5月9日
babonbo.com ロゎ

babonbo.com からの回答

Hi Sonja!

Easy booking, stroller ready at the hotel before you even arrived, in great condition, and a collection so flexible you could simply leave it with the hotel staff , that is the seamless, end-to-end experience every travelling family deserves!

With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world , so from the moment you check in to the moment you check out, everything is taken care of.

We hope to see you again on your next trip!

The Babonbo Team , info@babonbo.com

5぀星のうち5の評䟡

It was so easy!

It was so easy!

2026幎5月7日
babonbo.com ロゎ

babonbo.com からの回答

Hi!

Easy is exactly what we aim for , so glad it came through!

With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world , because travelling with little ones should always feel this simple.

We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

5぀星のうち5の評䟡

Amazing

Amazing! The owner was really nice and helpful!

2026幎5月10日
babonbo.com ロゎ

babonbo.com からの回答

Hi Lourdes!

Amazing and a really nice, helpful owner , we will make sure they know how much it meant!

This is exactly the Babonbo spirit , real local people who genuinely care about making every family feel welcome and well looked after.

We hope to see you again on your next trip!

The Babonbo Team , info@babonbo.com

5぀星のうち5の評䟡

TrÚs bon service

TrÚs bon service. Nous avons loué une poussette pendant 10 jours, ça a été trÚs fluide et trÚs bonne communication avec la propriétaire. Nickel.

2026幎5月10日
babonbo.com ロゎ

babonbo.com からの回答

Bonjour !

Merci pour ce retour ,10 jours de location en toute fluidité et une communication au top avec la propriétaire, c’est exactement ce que nous visons pour chaque famille !

Nous nous assurerons qu’elle lise vos kind words , elle le mérite bien. Avec Babonbo vous pouvez louer poussettes, siÚges auto et tout l’équipement bébé dont vous avez besoin dans plus de 250 villes à travers l’Europe et le monde , avec des prestataires locaux de confiance toujours à l’écoute.

Nous espérons vous retrouver bientÎt pour une prochaine aventure en famille !

L’équipe Babonbo , info@babonbo.com

5぀星のうち5の評䟡

Primera vez que utilizo la aplicación y


Primera vez que utilizo la aplicación y todo ha ido muy bien. La chica muy amable y la silla en perfecto estado. Lo recomiendo

2026幎5月7日
babonbo.com ロゎ

babonbo.com からの回答

¡Hola Ines!

¡Qué bien que tu primera experiencia con Babonbo haya sido tan positiva , gracias por la recomendación!

Una chica muy amable y una silla en perfecto estado , así es exactamente como queremos que cada familia empiece su aventura con nosotros. Nos aseguraremos de que sepa lo mucho que su amabilidad fue apreciada.

¡Esperamos verte de nuevo en tu próxima aventura en familia!

¡El equipo de Babonbo ,info@babonbo.com

5぀星のうち5の評䟡

5 stars experience, highly recommend!

Im very happy with the service Aga provided! She was so kind,she gave us friendly advices and even adviced us to chose a different car chair ,because the one i chose was without Isofix. 5 star experience, if you travel to Lisabon with kids Aga is your go to person for baby gear!

2026幎5月7日
babonbo.com ロゎ

babonbo.com からの回答

Hi Iveta!

Thank you for this wonderful review , we will make sure Aga sees every word of it!

Kind, friendly and going the extra mile to recommend the right car seat with Isofix for your little one’s safety , that is exactly the thoughtful, expert care that sets Babonbo providers apart. We are so lucky to have Aga in our network!

We hope to see you again on your next trip to Lisbon!

The Babonbo Team , info@babonbo.com

5぀星のうち5の評䟡

Servizio perfetto

Servizio perfetto. Fornitore puntuale e preciso. Passeggino pulito e in ottime condizioni

2026幎5月9日
babonbo.com ロゎ

babonbo.com からの回答

Ciao Beatrice!

Servizio perfetto, fornitore puntuale e preciso, passeggino pulito e in ottime condizioni , Ú esattamente ciò che ogni famiglia in viaggio merita!

Con Babonbo puoi noleggiare passeggini, seggiolini auto e tutta l’attrezzatura per bambini in oltre 250 città in Europa e nel mondo ,con provider locali di fiducia che curano ogni dettaglio.

Speriamo di rivederti presto per la tua prossima avventura in famiglia!

Il team di Babonbo , info@babonbo.com

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報