badgeking.co.uk レビュー 21

badgeking.co.uk からの回答

2026年1月29日

We’re really sorry to hear about your experience and understand how frustrating this must be. According to the courier’s tracking, the parcel was marked as delivered; however, we haven’t yet received a response from you to allow us to contact the courier and investigate further.

We apologise if our communication felt delayed or insufficient — this certainly isn’t the level of service we aim to provide. Please rest assured that we’re more than willing to help resolve this and would appreciate the opportunity to do so. If you could get back in touch with us, we’ll take this forward immediately.

badgeking.co.uk からの回答

2026年1月29日

Please note that Stone Island badges can vary due to factors such as date of manufacture, season, and the original garment type they were sourced from. Because of this, there is no single definitive guide to authenticity, and variations can occur even among genuine badges from the same season.

We have also seen similar stitching and embroidery variations within retail and wholesale batches, and these differences do not necessarily indicate any issue with authenticity.

badgeking.co.uk からの回答

2026年1月29日

Please note that Stone Island badges can vary due to factors such as date of manufacture, season, and the original garment type they were sourced from. Because of this, there is no single definitive guide to authenticity, and variations can occur even among genuine badges from the same season.

We have also seen similar stitching and embroidery variations within retail and wholesale batches, and these differences do not necessarily indicate any issue with authenticity.

badgeking.co.uk からの回答

2026年1月29日

Please note that Stone Island badges can vary due to factors such as date of manufacture, season, and the original garment type they were sourced from. Because of this, there is no single definitive guide to authenticity, and variations can occur even among genuine badges from the same season.

We have also seen similar stitching and embroidery variations within retail and wholesale batches, and these differences do not necessarily indicate any issue with authenticity.

badgeking.co.uk からの回答

2025年12月16日

Thank you very much for this review, Peter — we really appreciate it! ⭐⭐⭐⭐⭐

We’re glad we could get everything sorted quickly for you, and it means a lot to hear such positive feedback. Thanks again for the recommendation and support.

Best regards,
The Badge King Team.
https://badgeking.co.uk/

badgeking.co.uk からの回答

2025年12月16日

Thanks so much for the review, Christopher — we really appreciate it!

We’re glad you’re happy with the quality and value, and we look forward to your next order.

Best regards,
The Badge King Team.
https://badgeking.co.uk/

badgeking.co.uk からの回答

2025年12月16日

Thanks so much for the review, Michael — we really appreciate it!

Great to hear you’re happy with the service and quality.

Best regards,
The Badge King Team.
https://badgeking.co.uk/

badgeking.co.uk からの回答

2025年12月16日

Thanks Stephen — we really appreciate the review!

Great to hear you were happy with the delivery speed and the item.

Best regards,
The Badge King Team.
https://badgeking.co.uk/

badgeking.co.uk からの回答

2025年12月16日

Hello,

We strongly disagree with this review and would like to clarify the facts for transparency.

Your order was shipped correctly and did arrive in your country. According to Royal Mail and the local German postal service, the parcel was held at your local post office awaiting collection because the address entered at checkout could not be fully identified.

You were advised to collect the parcel locally, but unfortunately this was not done. As a result, the item was eventually returned to sender.

This is clearly visible on the official Royal Mail tracking for your order:
Tracking number: LO398767910GB
The tracking shows “Returned to sender” due to an incorrect/incomplete address provided at checkout. The German postal service attempted to locate the address and held the parcel for you, but it was not collected.

Despite this being outside of our control, we still issued you a full refund. Please note that we have now lost the outbound postage cost (£10) and the badge has not yet been returned to us.

We always aim to resolve issues fairly and professionally, and we stand by the facts above, which are fully supported by the tracking history.

—
Best regards,
The Badge King Team.
https://badgeking.co.uk/

badgeking.co.uk からの回答

2025年12月16日

Hello,

We believe this review has been left in error and is intended for a different seller.

We requested further information from you via Trustpilot, and the **email address and order number provided do not match any records on our website or in our system**. We have thoroughly checked all recent orders and communications and cannot locate any purchase linked to your details.

For clarity, we dispatch orders **Monday to Friday**, and any orders placed after **1pm are shipped the next working day**.

If you believe this review relates to an order placed with us, please contact us directly with the **correct order number and email address used at checkout**, and we’ll be more than happy to help. Otherwise, we respectfully ask that this review be amended or removed, as it does not relate to our business.

—
Best regards,
The Badge King Team.
https://badgeking.co.uk/