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Got a lovely hot chocolate with all the trimmings and a cheeky flake 😋

Really nice staff 👍🏽nice vibe

From Sangita

First and last time we’ll ever be in. Ordered 2 paninis and 1 toastie. ALL COLD in the centre. On returning these to the staff, I was met with a blank expression when I told them the issue. Customer service was non existent. All teenage staff. In fairness I wonder what their training involves. Clearly interpersonal skills are not a prerequisite for a job here. Perhaps management should work on customer service alongside heating the food properly. No idea how this place has a 5stars on the door rating. I’d give it zero stars except it’s not an option!!!! (Banbridge N. Ireland)

Visited the Meadowhall stores last week and received excellent customer service from Danny (and his colleague Amy). Danny remained professional & friendly despite the store being busy and the card machine not working. He kept a smile on his face despite some rude remarks from other customers and was extremely polite! Danny is a credit to your company. Will definitely be back!

Abysmal service. Two teenage girls on the till so miserable… looking like their entire families had been wiped out in a plane crash.
Food was quite literally thrown from the display case into the toastie warmer and then thrown in my general direction.
Toilets were like something out of a Saw movie.
Food was also below average but nothing compared to the worst and most unpleasant servers you could find west of the Bann.

The tastiest cupcakes ever eaten! Different tastes and beautifully matched! Even for our boy who is not a big fan of sweets, these were a delight, as well as for his classmates who enjoyed them with great appetite on his birthday!
Thank you, from our family and Darius as well!

The first and the last time to be here.
I went in the Meadowhall shop
Asking for cookiee, barista telling me me its not available despite the fact that more than 5 there. Tried the times but barista refused to listen and to Do double-check from my point of view.
Terrible place

So.. We ordered a medium latte, a small decaf American, a jaffa cake muffin and a millionaires shortbread. The cakes were lovely. The latte was nothing larger than a small at both Costa and Starbucks. The decaf looked like puddle water.. No strength to it whatsoever. My wife politely asked for more coffee in it. The baristas huffed and puffed, saying it was decaf. Eventually, she brought another slightly stronger cup to our table. She put it down, saying nothing and walked off. Meadowhall downstairs near Oasis.. You are very very poor. We won't be going there again. You need to train and supervise your staff. I'm not a trained baristas. .. But my sons are, and I can make far better decafe coffee using my machine at home. My sons would not have offered such poor quality. Very.. Very poor.

Prompt service and clean environment. Let down by the food. The ham and cheese roll was just that. Dry bread with no spread, mayonnaise or pickle. Very unpalatable. The gluten free blueberry muffin was soft, cloying and tasteless. The coffee was too hot to drink. Disappointed

Currently stood in the whiterose waiting to be served. The blonde haired woman’s and Asian woman think called Sabrina looked at me, continued their conversation whilst the young male was busy serving other customers. The same happened to the others in the queue, this resulted in 2 customers walking away. Absolutely disgusting customer service. Had to return for milk as they had forgotten the jug of milk

Went into Caherdavin BBs...
The woman on the till was having difficulty understanding what I wanted....in an unfriendly and condescending tone she said "its up to you darling" I thought she was very rude...won't be back.

Ordered a birthday cake on Wednesday for Thursday delivery as Friday boyfriends birthday. Got a txt from the DPD driver delivery will be between 10.25am-11.25am, never turned up, did not get a phone call. Then received a txt saying cannot deliver as product is perishable. I keep emailing bakersbaristas since it happened, got one reply since last week, saying they are investigating. I have asked for a refund, no word from them at all. Don t order from them.

DO NOT USE THIS COMPANY EVER!!

Ordered a cake for a birthday, they used DPD to deliver and DPD destroyed it saying it was contaminated! Tried contacting this company but unlike most loyal companies they don’t care and will not return my emails.

Ordered the double chocolate cake and it was delicious. Delivered on time on Sunday well packaged and in perfect condition.
The cake looked and tasted amazing and was a very impressive size.
I will definitely order again and excellent service and value for money
Thank you !

Just been to the meadowhall outlet. Really poor service. We prefer a take out cup as we still like to be wary of covid. So we ordered a toasted teacake which was handled buy un gloved staff with no tongs to sight not once to go into the toaster but when it came out too. I asked for a knife so i could butter it and was asked “what to take it away”. Really! How on earth did they expect me to butter it without a knife. Please think about what you are doing and saying. Customer service is what makes a business. And wear gloves or use tongs when handling customers food. We dont know when you last washed your hands a face mask alone does not protect you and others from covid.

First time at the boulevard outlet Banbridge and this cafe baked and barista was disappointing! Poor selection on menu for everyday options eg no standard egg ham salad sandwiches or baps. All odd ingredients and combinations. I opted for a tuna and rocket baguette which was so dry and tasteless and very little filling. Sausage rolls and pastries weren't for me due to dietary issues. Ok for hot drinks and muffins.
Toilet facilities not good!
Smelt like stables as someone else stated in review! This seems to be an ongoing issue in reviews quite a while ago.
Disappointing and won't be returning.

Ordered a chocolate cake for my Mum’s 91st birthday and everything was perfect. The delivery was on time, the packaging was amazing and the instructions were very clear. The cake itself was delicious - chocolatey and light yet moist. Excellent product and excellent service!! Thank you!!

Visited the Highcross, Leicester branch today and was served by Vicky. Ive never bothered leaving a poor review before but today feel compelled to.
We purchased a flatbread sandwich which was offered/displayed as two halves of a sandwich in the glass counter. Upon enquiring where the other half of the sandwich was at the checkout was told it was just half a sandwich for £5.25. When I advised it was displayed as a full sandwich with the price on each complete sandwich, not a half the server told me it was just "how they are shown". I expressed my concern and was given short shrift, to which I replied that it was misselling. Vicky, the server just ignored me.
Very poor service, very badly handled by the server.

Can't really fault them to be fair.
Had my concerns before ordering that a frozen cake wouldn't taste that great once thawed out, but thankfully I was wrong. We've now had two cakes from them in as many weeks (A coffee one and Black Forest) and everyone agreed they were both lovely and still tasted really fresh.
The price, delivery times and order updates were spot on too. Will definitely be using them again.

Only wanted a chai latte. Not rocket science. Had to explain twice to the dimwit server who then filled the cup to overflowing with lukewarm milk. I’m guessing it was a newbie otherwise they need to rethink their career choices.

On two occasions with the same order we sent food back which was cold. Staff were wearing filthy clothes working behind we were sitting.
Will never ever go again!