Bamboujee レビュー 71

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2021年11月6日

Thank you Tony for your kind review.

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2021年10月15日

Thank you Singh for your kind review and order :)

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2021年10月6日

Thank you Anna for your order and your kind review.

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2021年9月5日

Thank you for your kind review Kez.

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2021年9月3日

Thank you Emma for your kind review.

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2021年9月3日

Thank you Mathew for your kind review.

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2021年8月22日

Thank you for the kind review Anita.

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2021年8月22日

Dear Alistair,

We are very sorry to hear about the negative experience you have had. We can re-assure you the goods you recieved are official lacoste garments and supported with paperwork to prove our source of origin. The reason the lacoste polo's in particular are a fair bit cheaper than direct from the manfucature is we have stock of A1 & A2 graded polo shirts from thje lacoste production line, this is how we are able to sell them so cheap. A graded can mean that sometimes there are small deformities but all this information is outlined in our terms and condition page on our website and we remain clear on our goals as a brand to bring fashion from big brands in a affordable manor to our loyal customers. for further information please see section 21 in our T's & c's. https://www.bamboujee.co.uk/pages/terms-of-service

kind regards
Bamboujee Team

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2021年7月28日

Hey James

We apolagise to hear you have received the incorrect product.

If the product is in its original condition and still has the tags attached we are more than happy to provide you with a free returns slip in which we can get the correct one sent out to you. Please respond at info@bamboujee.co.uk if you wish to do so.

However if you have chosen to keep the product we hope you enjoy it and again, apolagies for the mix up!

All the best
The Bamboujee Team

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2021年7月22日

Thank you Jennifer for your kind review.

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2021年7月6日

Thank you Razwan for your kind review.

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2021年7月4日

Thank you Ryan for your kind review.

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2021年6月14日 に更新

Hey Lisa

We apoalgise to hear you are not happy with the sizing of our product.

We had replied to your request to get the product returned but because the "Poor Quality / Faulty (Please Specify)" tab was selected whilst processing the return we emailed to ask what the fault was with the product before pushing it through, this in turn helps us dispute it with the manaufacturer of the product once we have received it back in our possession.

However as you have just mentioned the product is far too big I have manually accepted the return, therefore you should have received a email with our returns slip attacehed. Simply print it, fold the bag inside out, tape it up and despatch it from your local Post Office.

If you haven't recieved the email containing the returns slip please let us know directly at info@bamboujee.co.uk where we will be happy to assist you.

Thanks
The Bamboujee Team

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2021年6月14日

Hey Stuart

We are sorry to hear you have received the incorrect size. You should have recieved The North Face Leggings Black in size XL, if this is not the case please follow this link to gain your returns slip: https://www.bamboujee.co.uk/pages/returns-policy

Providing the product is in its original condition, has all tags attached and is the incorrect size you will be processed with a full refund, all it requires is your email address and order number (#1542) to gain your returns slip.

If you have any questions please don't hesitate to ask and contact us directly at info@bamboujee.co.uk

I hope this helps.

Thanks
The Bamboujee Team

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2021年6月10日

Thank you Heather for your kind review.

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2021年6月7日

Thank you Richard for your kind review.

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2021年6月7日

Thank you Ethan for your kind review.

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2021年6月2日

Hey Liam

We Apologise to hear you are having trouble collecting your package from our courier service.

You should have received a card left by the driver stating which post office your package was left at. Your tracking number is: PBJG4752782001 and the courier is Parcel Force.

According to the tracking information on Parcel Force's website you were sent an SMS message when the package was despatched, out for delivery, delivery attempted, and when it was available for you to collect from the post office. Unfortunately, due to us not being familiar with your area, we won't be able to inform you on what post office your package has been left at.

However, If you are unable to locate the card left by Parcel Force please contact Parcel Force on 0344 800 4466 and provide them with your tracking number where they will be happy to inform you of the exact location of your package, from experiance it's usually a Royal Mail collection depot most local to you.

I hope this helps, if you have any further concerns or queries please contact us directly at info@bamboujee.co.uk where we will be happy to assist you.

Thanks
The Bamboujee Team