Casinos Online Legais em Portugal レビュー 

Casinos Online Legais em Portugal からの回答

2020年10月4日

Hi Katrine,

Thank you for your review.

We have sent you one email and have answered to all your messages on our Customer Service Chat.
I'll attach the answer we've sent you through both communication ways.

"Hi Katrine,

Thanks for your message!🌸

We always encourage our customers to read our shipping policies before placing their orders. As stated in our website (https://bananasplitdk.com/policies/shipping-policy) our deliveries take 23-30 business days after your order has been shipped. You can always track your order on our website in the following link https://bananasplitdk.com/apps/parcelpanel. Please make sure you put in the order number instead of the tracking number when you’re entering the required information. As per our records, your order was shipped on the 23th of September and it’s now in transit. You can also check the tracking info on the PostNord website with your tracking number. (LT292008935NL), but please allow some time for the information to show in their website as it is not updated in real time.

If you need anything else, let us know!

With love,
Mili
Banana Split DK"

We are very clear with our customers and followers about our delivery times, our shipping policies are available in our website, and we encourage all of you to please read them before placing your orders to avoid issues. This is something we can't control as our warehouses and suppliers are located around the whole world and the items are being imported. Of course, you are free to not place an order if you feel the delivery times are too long for you, we totally understand.

With that being said, thank you for purchasing with us and again, thank you for your review.

With love,
Mili

Casinos Online Legais em Portugal からの回答

2020年9月28日

Hi Sofie,
Thank you for your review!

You are right, our shipping policies are clearly stated on our website, and we are very emphatic on our customers reading them before placing their orders to avoid inconveniences. Of course, you are free to not place an order if you feel the delivery times are too long for you, we totally understand.

We send emails once you've placed your order, once it has been shipped and once it has been delivered. We offer you many alternatives to keep up with your tracking info. You can always check our Track Your Order section on our website, where it will tell you everything about your order, expected delivery date, location and tracking number. You can also check on the PostNord website with your tracking number and all the information will pop up. And the last resource we provide for you is our customer service that is available to answer any inquires about your order almost at any time of the day. You can get all the updates you want/need at any time if you contact us or use our other tracking tools.

With that being said, thank you for purchasing with us and again, thank you for your review.

With love,
Mili

Casinos Online Legais em Portugal からの回答

2020年9月2日

Hi Emma, thank you so much for your review! We are working hard to shorten the delivery times and that's why your trust and support mean so much to us! We are so happy you're satisfied with your purchase!💕

Casinos Online Legais em Portugal からの回答

2020年9月1日

Hi Aya, thank you so much for your review! We appreciate your kindness and the trust you placed on our business, we are so happy you're satisfied with your purchase!💕

Casinos Online Legais em Portugal からの回答

2020年8月10日

Thank you so much for your review, Emilie. It means a lot to us!!
We will be working harder, so that we can have items in stock at our headquarters so deliveries take shorter! Enjoy♥