The pricing and range is good. Communication, not so. First, they are based overseas somewhere and have poor English, so they don't understand simple instructions. Second, you communicate with a... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Good value, and their website is easy to use from designing to finished product. Doesn't work well during winter mornings or when it rains for car/shop windows, where you need to see through to the o... もっと見る
企業が回答しました
What an amazing experience! I created , with your help, 10 aluminium signs, saved them in My Designs and then went to checkout in no time at all! The design models were a great variety and I used my... もっと見る
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I wanted tent banners for my massage business, but the costs for local print services were exorbitant. Using BannerBuzz I was easily able to create a tent card template using my own logo within 15 min... もっと見る
3.2
まあまあ
116件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
They charge you, then don't send anything out
We tried using Bannerbuzz where I work. We were on a tight deadline and hoping they would pull through. Not only did they not pull through for us, they charged our card and never sent anything out (as in it wasn't even lost in transit, nothing was ever sent) - To add insult to injury, they also seem to have lost the order details completely and won't refund the money.
Getting in contact with them to resolve the issue was near impossible - we got told that someone from their billing team would be in touch four times. We still haven't heard back from them.
Definitely avoid Bannerbuzz.
2022年9月10日
自発的なレビュー
Bannerbuzz からの回答
Hi Matt, We are sorry for the negative experience you had with us. We at BannerBuzz always try our best to provide fast and efficient service to every customer however we do acknowledge that there is always a scope for improvement. Unfortunately we are unable to find any details by your review content and name. We request you kindly share your concern at feedback@bannerbuzz.com with all the required details like the transaction id and screenshot. Rest assured, our team will check the details and provide you the resolution on the same.
My first order was of excellent…
My first order was of excellent quality, and delivered in an acceptable time. Have placed a new order now.
2022年9月8日
自発的なレビュー
Bannerbuzz からの回答
Hi Alexander, We at Bannerbuzz always work forward to offer products without compromising the quality of the material and ship out the product for an on time delivery. We've understood signage deeply with our 25+ years of experience in the industry and selling products worldwide. We are glad to know that you liked the product and received it in a timely manner.
Pull up banner
Easy to navigate and design own banner. Will definitely be re-visiting for more merchandise.
2022年9月22日
自発的なレビュー
Bannerbuzz からの回答
Hi, Thank you for your feedback. Thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.
Ordering process was great
Ordering process was great. Hazel was super helpful, answering all my questions via chat. Thank you!
2022年9月14日
自発的なレビュー
Disappointing product
Item arrived within BannerBuzz nominated timeframe.
Unfortunately item has manufacturing fault and BannerBuzz customer service has thus far denied the existence of issue (10 days and counting).
Was initially happy with easy process of ordering and delivery timeframe, however their item quality and customer service assistance response and confirmation of issue (ownership of fault) is lacking.
BannerBuzz has a registered location in the USA however manufacturing and despatch is not ex-USA.
2022年8月5日
自発的なレビュー
Bannerbuzz からの回答
Hi, We are sorry to note your disappointment with our service which does not meet your expectations. Also, we are a global business headquartered in Georgia with customers all over the world. It is mentioned in our FAQs that BannerBuzz manages the orders within and outside of us, however, there will be no compromise on the quality of the products we offer. It is also promptly disclosed when inquired. As per the details, the replacement is been issued and as soon as it will ship out we will notify you with the tracking details.
Easy to use website
2022年7月10日
自発的なレビュー
Easy Templates and Great Prices
Ordering was very simple with easy design templates. Pricing was transparent and competitive. I will have no problem with recommending Bannerbuzz to anyone that needs these signs.
2022年7月1日
自発的なレビュー
Easy to use online ordering
Easy to use online ordering. Helpful customer service operator in organising free delivery. 👌
2022年7月1日
自発的なレビュー
Always buy my banners from Bannerbuzz
Always buy my banners from Bannerbuzz, if anything goes wrong they replace fast as no questions asked. Product is fantastic and 10 years on my banners are still in great condition.
2022年6月21日
自発的なレビュー
Fantastic Cards
2022年6月20日
自発的なレビュー
Transparent pricing and very easy
Transparent pricing and very easy to order. So easy in fact that it's worth five stars for that. i hope the profile cut lettering follows suit.
2022年5月15日
自発的なレビュー
Lots of help ordering
2022年5月2日
自発的なレビュー
Bannerbuzz からの回答
Hi Heather, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service.
Easy and simple to use
2022年3月15日
自発的なレビュー
Bannerbuzz からの回答
Dear Customer, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service.
I had a few issues setting up design…
I had a few issues setting up design but it was fairly easy
2022年3月9日
自発的なレビュー
Bannerbuzz からの回答
Hello Narelle, Thanks for taking the time to share your experience with Bannerbuzz. We do acknowledge that there is always a scope for improvement, so it would be great if you could share your ideas for a better customer experience. Thanks again.
Keep up a good work
2022年3月6日
自発的なレビュー
Bannerbuzz からの回答
Hello Sandy, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service.
Recommended
Easy to use website, great design options and reasonable pricing. Recommended!
2022年3月5日
自発的なレビュー
Bannerbuzz からの回答
Hello Cathy, it brings us great joy to hear about your experience with us, and we look forward to hearing anything you have to say that will help us better, since there is always room for improvement in terms of customer experience.
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