BARA Sportswear レビュー 

BARA Sportswear からの回答

2026年9月12日

Hi Veronica,

Thank you so much for sharing your feedback. I’m truly sorry for the delay with your order and if the product didn’t meet your expectations. I completely understand how frustrating that must have felt.

All our products are crafted with care, and we’re proud to have gained thousands of happy customers worldwide since we started. While we aim to satisfy all customers, we understand that not every product will be the perfect match for everyone.

We always aim to ship in‑stock orders quickly, and deliveries to Iceland usually take 7–30 business days (excluding weekends and holidays). In some cases, delays happen on the carrier’s side, which is unfortunately beyond our control.

Our records show that our team offered you a free return for your convenience, but you kindly chose to donate the clothes instead. We truly appreciate the generosity you showed in giving them to a good cause.

Your satisfaction means a lot to us, and I’ve already shared your feedback with our team as we continue improving our shipping process.

Thank you again for your patience and understanding 🙏

BARA Sportswear からの回答

2026年9月12日

Hi Sari,

Thank you so much for your feedback, we’re really glad to hear you’re enjoying our tights and shirts!

I’m truly sorry for the delay with your order and the issues you faced with the return process. I completely understand how frustrating that must have been.

We always aim to ship in‑stock orders quickly, and deliveries to Finland usually take 7–14 business days (excluding weekends and holidays). Some orders may be delayed due to customs clearance, which is unfortunately beyond our control.

For returns, we usually provide labels through our website for easy processing, but in some cases we can waive the return fee for your convenience.

If you’re still having any issues, please feel free to contact us at help@barawear.com, we’ll be happy to assist you.

Your satisfaction means a lot to us, and I’ve already shared your feedback with our team to help improve our process.

Thank you again for your patience and understanding 🙏

BARA Sportswear からの回答

2026年9月12日

Hi Jan Ivar,

Thank you so much for sharing your honest feedback. I truly understand how frustrating it must feel when sizes and colors don’t match expectations.

To clarify, we restock items in batches, and sometimes sizing can vary slightly between productions. This is why we recommend upsizing by 1–2 sizes for better comfort. For our Norwegian customers, we also offer free exchanges to make the process easier.

Regarding colors, they may look different due to lighting or photo editing, which can cause variations between photos and the actual product. We really value experiences like yours, and customers are welcome to share feedback in our BARA Community on Facebook, where you’ll also get early access to launches and special offers.

If you’re still having issues, please don’t hesitate to contact us at help@barawear.com, we’ll be happy to assist further.

Your satisfaction means a lot to us, and I’ve already shared your feedback with our team to help improve our process.

Thank you again for your patience and understanding 🙏

BARA Sportswear からの回答

2026年9月12日

Hi Päivi,

Thank you so much for sharing your feedback. I’m truly sorry for the delay with your order and the trouble you experienced with the return process, I completely understand how frustrating this must have felt.

We always aim to ship in‑stock orders as quickly as possible, and deliveries to Finland usually take 7–14 business days (excluding weekends and holidays). Some orders may be delayed due to customs clearance, which is unfortunately beyond our control.

Our records show we responded to you three times and provided a return label to make the process smoother, but we didn’t receive any reply. Regarding Klarna, we always encourage customers to extend their due dates to avoid extra fees.

If you’re still having issues, please feel free to contact us at help@barawear.com, we’ll be happy to assist you.

Your satisfaction means a lot to us, and I’ve already shared your feedback with our team to help improve our process.

Thank you again for your patience and understanding. 🙏

BARA Sportswear からの回答

2026年9月5日

Hi Lisa,

Thank you so much for your feedback. I’m truly sorry for the delay with your order and understand how frustrating this must feel.

We always aim to ship in‑stock orders quickly, and deliveries to Norway usually take 2–7 business days. Sometimes delays happen due to carrier issues beyond our control.

We are very sorry that the popular item you chose got oversold. We reached out via email, and since you replied on Facebook with your preferred exchange, our next email update confirmed it was already in transit.

If you still have any issues, please contact us at help@barawear.com, we’ll be happy to arrange a free return.

Your satisfaction means a lot to us, and I’ve shared your feedback with our team to help improve our process.

Thank you again for your patience and understanding 🙏

BARA Sportswear からの回答

2026年9月5日

Hi Lise,

Thank you so much for your feedback, I’m truly sorry for the delay with your order and understand how frustrating this must feel.

We always aim to ship in‑stock orders quickly, and deliveries to Denmark usually take 7–14 business days. Sometimes delays happen due to customs or carrier issues beyond our control.

For lost packages, we provide replacements, which is why we sent you a new package via expedited shipment. We're glad it finally reached you. If you still have issues, please reach out to us at help@barawear.com, we’ll be happy to arrange a free return.

Your satisfaction means a lot to us, and I’ve shared your feedback with our team to help improve our process.

Thank you again for your patience and understanding 🙏