Bargain Car Rentals Australia - Perth Airport レビュー 

122
TrustScore 5段階評価の4.5

4.5

Ferguson Street 13, 6105 Kewdale, Western Australia, AU


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

The car overall is good. However, the way we contacting the center to fetch us from airport may need improve because I dial twice to center for pickup. Seems like center service answer by system. And... もっと見る

5つ星のうち5の評価

Extremely reasonable and friendly staff. Pickup was quite fast as well. An area for improvement is to send an acknowledgement that the request for airport shuttle had been received and approx how long... もっと見る

企業が回答しました

5つ星のうち5の評価

The staff, at both pick up on the 13th august and drop off on 30th august were friendly, efficient and professional. They made the whole process feel relaxed and smooth. Well done.

5つ星のうち5の評価

Overall, a smooth and good experience. Airport pickup and drop off was smooth and timely (clear process). The customer service was fine at both ends of the hire - clear explanations and communicatio... もっと見る

企業が回答しました


企業情報

  1. レンタカー 代理店

Bargain Car Rentals Australia - Perth Airport について

当該企業による記述

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

連絡先

  • Ferguson Street 13, 6105, Kewdale, Western Australia, オーストラリア

  • +61 8 6117 3953

4.5

優良

TrustScore 5段階評価の4.5

122件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.5

すべてのレビュー

(122)

過去12か月のレビュー数: 9,800

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5つ星のうち4の評価

Great price, good service

Easy enough experience- they are still new so a bit slow getting everything organised.
Price was great, car clean and ready on arrival. Would use again.

2026年4月20日
Bargain Car Rentals Australia - Perth Airport ロゴ

Bargain Car Rentals Australia - Perth Airport からの回答

We appreciate your feedback and are glad you found the car clean and ready. We're working to improve our efficiency.

5つ星のうち1の評価

Waiting for about 80 minutes for the…

Waiting for about 80 minutes for the pick up car, despite several calls, was told to arrange own transport as they could not make arrangement, end up taking Uber (struggle quite a bit as not prepared, key in wrong address and take me about 50 minutes to reach the car center, never experience this before.

2026年6月21日
Bargain Car Rentals Australia - Perth Airport ロゴ

Bargain Car Rentals Australia - Perth Airport からの回答

It's regrettable that there was such a hard time getting to our depot. Our shuttles run as often as they can; however, if the depot is particularly busy, there can be delays. We're sorry for the inconvenience, and we're glad to hear you were able to get to the depot in the end.

5つ星のうち5の評価

Everything

Everything, smooth and efficient check_in and pick up of the car. Had booked a RAV4 Hybrid, ended up getting a 2 month old Subaru Forrester Hybrid and reasonably priced. Return of the car was also very smooth and found the staff very friendly and customer oriented. Good experience overall. Will definitely hire from Bargain again.

2026年6月20日
Bargain Car Rentals Australia - Perth Airport ロゴ

Bargain Car Rentals Australia - Perth Airport からの回答

We're happy to hear your check-in, car pickup, and return were smooth and efficient. We appreciate you highlighting our friendly and customer-oriented staff. We look forward to assisting you again!

5つ星のうち5の評価

Great Place to Hire Cars

Staff are friendly and car had just been serviced and was very clean. Thanks :)

2026年6月19日
Bargain Car Rentals Australia - Perth Airport ロゴ

Bargain Car Rentals Australia - Perth Airport からの回答

We're glad our staff was friendly and the car was clean and serviced. Thank you!

5つ星のうち5の評価

Friendly and helpful staff

Friendly and helpful staff, great experience. Wouldn’t hesitate to hire again

2026年6月19日
Bargain Car Rentals Australia - Perth Airport ロゴ

Bargain Car Rentals Australia - Perth Airport からの回答

We're glad our staff was friendly and helpful. Thank you for your kind words; we appreciate your feedback!

5つ星のうち5の評価

Great welcome

Great welcome. Affordable for ten days driving.

2026年6月16日
Bargain Car Rentals Australia - Perth Airport ロゴ

Bargain Car Rentals Australia - Perth Airport からの回答

We're glad you enjoyed your experience. We appreciate your feedback.

5つ星のうち2の評価

Insurance

Car was fine, as was the transport to and from the airport. We were disappointed in what happened with the insurance. We had organised insurance through another site (Expedia) and when I mentioned this to the staff member repeatedly, he insisted that it did not matter and whatever accident that might happen whether it was our fault or not, would be charged at $5500.00
We then paid the insurance with $0.00 excess which was nearly double what we paid on Expedia only to find out from another customer that having insurance through Expedia would have been fine as they sort out the payment if anything goes wrong.
We felt like we had been lied to when it came to the insurance

2026年6月16日
Bargain Car Rentals Australia - Perth Airport ロゴ

Bargain Car Rentals Australia - Perth Airport からの回答

We're sorry that you feel like you were lied to. Expedia offers coverage through a company called RentalCover.com, who state on its website that it will "reimburse the excess that you must pay under your rental agreement", which means that the cost of the excess is payable to Bargain in case of an accident, and you can then file a claim to be reimbursed. We apologise if this was not clear, however the information you were provided by the depot staff was accurate in that regard.

5つ星のうち4の評価

While booking we were offered a Hybrid…

While booking we were offered a Hybrid RAV 4, so booked.

At pick up we were informed that don't have RAV 4 at all. So why offer when you don't have.

We got Hybrid Subaru - was comfortable

2026年6月15日
Bargain Car Rentals Australia - Perth Airport ロゴ

Bargain Car Rentals Australia - Perth Airport からの回答

We appreciate you sharing your booking experience. We understand your disappointment regarding the vehicle change. We're glad the Hybrid Subaru was comfortable for you.

5つ星のうち4の評価

Good company, disappointing service

Had no issues with company itself, apart from not knowing it was third party company.
Pick up was great
Collection from agent was abrupt and negative, not welcoming.
Felt put off by having our own insurance, and not buying premium through carjet
(Karrie/kerry??) said if we scratch or small dent in car we would have to pay full excess $5500 regardless of our insurance or size of claim - that is not on.
We were on edge the whole holiday
Put a dampener on where we parked.
Car was returned in Prestine condition
Same lady served us upon drop off with same negative energy
No comments were made no communication . Lack of direction on where to put our luggage. Very mucky setup
We give her a 1/5
shuttle 5/5 very chatty
One team member has let this company down
Price awesome

2026年5月26日
Bargain Car Rentals Australia - Perth Airport ロゴ

Bargain Car Rentals Australia - Perth Airport からの回答

We appreciate you sharing your detailed feedback. We are concerned to hear about your experience with one of our team members and the issues regarding the insurance explanation. We are reviewing your comments to ensure our service consistently meets expectations.

5つ星のうち5の評価

Overall

Overall, subperb service from pickup to handover the cars.
Special thanks to jass.
Highly recommended

2026年6月11日
Bargain Car Rentals Australia - Perth Airport ロゴ

Bargain Car Rentals Australia - Perth Airport からの回答

We're so happy to hear you had superb service from pickup to handover! We appreciate your kind words and will pass that on to Jass.

5つ星のうち5の評価

Fast fuss free service

2026年6月10日
Bargain Car Rentals Australia - Perth Airport ロゴ

Bargain Car Rentals Australia - Perth Airport からの回答

We appreciate your five-star rating! We are so glad you enjoyed our quick and easy service. We hope to see you again soon.

5つ星のうち5の評価

Nice car

Nice car , good price, easy check in, quick return of bond .

2026年6月9日
Bargain Car Rentals Australia - Perth Airport ロゴ

Bargain Car Rentals Australia - Perth Airport からの回答

We're glad you found our car nice, the price good, and check-in easy.

5つ星のうち1の評価

Car was damaged in a hit-and-run…

Car was damaged in a hit-and-run incident which has proved very hard to claim and so we are on the hook for various exorbitant charges plus cost of repairs. The independent repair assessment has a number of massively inflated or nonsensical line items. Bargain Car Rentals should have pushed back but unfortunately they have no incentive to do so.

The manner of several employees was also quite rude and uncaring.

2026年6月9日
Bargain Car Rentals Australia - Perth Airport ロゴ

Bargain Car Rentals Australia - Perth Airport からの回答

We are truly sorry to hear about the difficulties you've faced after the incident and the concerns regarding the repair assessment. We understand your frustration with the charges and the service you received from our team. We are reviewing your feedback internally.

5つ星のうち5の評価

Efficient service

Efficient service, great and friendly ppl, good pricing too

2026年6月8日
Bargain Car Rentals Australia - Perth Airport ロゴ

Bargain Car Rentals Australia - Perth Airport からの回答

We're glad you enjoyed our service!

Thank you!

5つ星のうち5の評価

Great at everything

Great price, car very good, good service, friendly staff

2026年5月22日
Bargain Car Rentals Australia - Perth Airport ロゴ

Bargain Car Rentals Australia - Perth Airport からの回答

We're so glad you enjoyed our service! Thank you for your positive feedback.

5つ星のうち5の評価

Clean and great car

Fast and simple processes. Friendly staff. Car is in great condition. Whole experience would have been perfect if the in car entertainment system is preloaded with Android Auto app.

2026年6月7日
Bargain Car Rentals Australia - Perth Airport ロゴ

Bargain Car Rentals Australia - Perth Airport からの回答

We're delighted to hear you found our processes fast, simple, and our staff friendly! We appreciate your feedback regarding the in-car entertainment system.

5つ星のうち5の評価

Good little car

Good little car. The staff at Perth Airport were friendly and informative. We had no problems so will be happy to use Bargain again.

2026年6月6日
Bargain Car Rentals Australia - Perth Airport ロゴ

Bargain Car Rentals Australia - Perth Airport からの回答

We're so happy you enjoyed the car and found our Perth Airport staff friendly and informative. We look forward to serving you again!

5つ星のうち5の評価

Budget Car Rentals was able to provide…

Budget Car Rentals was able to provide me on short notice, a new Toyota Camry Hybrid sedan at competitive pricing that I needed for my recent 6 day trip in Perth and Margaret River (when their next door competitor was fully booked out). The car was a joy to drive and fuel efficient. The staff was friendly and service was hassle free for pick up & drop off. One improvement to consider is the message on the IVR when calling for the shuttle van pick up at the airport. Instead of giving a misleading message that the we will receive a message at the end and none came when we waited (not clear what is this? SMS? Or phone call back?) simply say a shuttle has been arranged or dispatched and on the way to pick you up

2026年6月5日
Bargain Car Rentals Australia - Perth Airport ロゴ

Bargain Car Rentals Australia - Perth Airport からの回答

We are happy to hear that we could assist you with a suitable vehicle for your trip and that you enjoyed the car and our service. We appreciate your valuable feedback regarding the IVR message for shuttle pick-up and will certainly look into improving this for a clearer experience.

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