Bargain Car Rentals Australia - Townsville Airport レビュー 

1,094
TrustScore 5段階評価の4.5

4.4

Dearness Street 112, 4814 Garbutt, Queensland, AU


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

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5つ星のうち5の評価

The Townsville staff were outstanding. The call cente staff in Hobart are terrible. They didnt add any details to my booking such as a baby seat or contact details even though they asked for all my pe... もっと見る

5つ星のうち5の評価

Because we filled out the forms before arrival, getting the keys to the car and driving off was completed in 10 minutes. We were also 3 hours late dropping the car back but the lady very kindly adjust... もっと見る

企業が回答しました

5つ星のうち3の評価

Good price. Good location. Pick up was great. No working headlights when we were 7 hours away from the depot was a major issue. Not something you would expect though. RACQ could not fix it. No f... もっと見る

5つ星のうち5の評価

The airport transport was overcrowded, which I don’t think is normal, especially when travelling with children. We were not properly secured with seat belts during the journey. On the way back to th... もっと見る

企業が回答しました


企業情報

  1. レンタカー 代理店

Bargain Car Rentals Australia - Townsville Airport について

当該企業による記述

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

連絡先

  • Dearness Street 112, 4814, Garbutt, Queensland, オーストラリア

  • 1300729230

4.4

優良

TrustScore 5段階評価の4.5

1094件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.4

すべてのレビュー

(1,094)

過去12か月のレビュー数: 9,920

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5つ星のうち3の評価

Good price. Car not so Good

Good price. Good location. Pick up was great.

No working headlights when we were 7 hours away from the depot was a major issue. Not something you would expect though. RACQ could not fix it. No follow up from the hire car company to see if we were ok. Luckily we could fix it.
On return they just refunded the cost. Still no contact or apology. No compensation for the problem. 3 hour delay and had to drive on without them. So stressful.

2026年9月5日
5つ星のうち5の評価

Townsville staff are a amazing people.

The Townsville staff were outstanding. The call cente staff in Hobart are terrible. They didnt add any details to my booking such as a baby seat or contact details even though they asked for all my personal details, and the Townsville manager and his desk staff went above and beyond in fixing our issue. The only reason I will book with Bargain again.

2026年9月13日
5つ星のうち1の評価

It was not a good experience at all my…

It was not a good experience at all my booking time wasn't on time. Had to go back to the counter numerous times. Waiting outside and the people that were dropping the cars off were too busy standing around talking and smoking and talking.People that had there car booked after me got there car and off well and truely before us. Tried to talk to them and was spoken to very rudely. Will never be using your service again very disappointed.

2026年8月27日
5つ星のうち1の評価

I was offered a truck instead of a van

I was offered a truck instead of a van. I instead took a car which had just returned, I told her don't worry about cleaning. The whole episode took about half an hr. Your rep insisted that I pay for insurance after I already told her I had insurance through Webjet. She was not friendly at all, in addition.

2026年9月4日
5つ星のうち4の評価

Great service very friendly

Great service very friendly. I would definitely use your services again

2026年8月22日
Bargain Car Rentals Australia - Townsville Airport ロゴ

Bargain Car Rentals Australia - Townsville Airport からの回答

We're so pleased to hear that you received great service and found our team friendly. We truly appreciate your positive feedback and look forward to assisting you again!

5つ星のうち2の評価

We were told our vehicle was fine and…

We were told our vehicle was fine and our hold deposit would be refunded. We were not advised that there would be a second check after we left.
We then got an email (after we had left) telling us the vehicle needed a repair.
This felt like we had been lied to, as we left under the impression the vehicle was fine and we were finished with Bargain Rentals.
Then they refunded our deposit and charged us for the maximum possible repair cost, then sent us an invoice for a much lower repair cost, then only partially refunded the difference due to other "charges" Bargain Rentals added to the original invoice which again they had not told us about.
All in all a terrible experience and left us feeling a bit conned.

2026年8月31日
Bargain Car Rentals Australia - Townsville Airport ロゴ

Bargain Car Rentals Australia - Townsville Airport からの回答

Hi Trevor,

Apologies if a staff member has advised you differently at the drop off of the vehicle but we do always have an in depth walk over of our vehicles with check-listed criteria after returns to make sure they are ready for the next customer to collect the vehicle.

This is not always done at the moment you return depending on staff levels and how busy they are with collections, detailing returned vehicles and other on hand duties but should always be sorted within a reasonable time from your return.

With any damages found after a rental we do send our vehicles to an independent third party for assessment and repair, this is to ensure any costs that come through for the repairs themselves are fair and reasonable for the work needing to be done.
 
Any vehicle that has to be taken off the road and out of the active rotation due to damages found after a rental does have a cost associated with the admin for organising those repairs and any days it may to go unused.

If you have any queries specific to your booking you can get in touch by replying to any of the emails we may have already sent or using the feedback for located at https://bargaincarrentals.com.au/feedback/

5つ星のうち5の評価

Excellent customer service

Because we filled out the forms before arrival, getting the keys to the car and driving off was completed in 10 minutes. We were also 3 hours late dropping the car back but the lady very kindly adjusted our booking times so we wouldn’t be penalised. Would highly recommend bargain car rentals.

2026年9月1日
Bargain Car Rentals Australia - Townsville Airport ロゴ

Bargain Car Rentals Australia - Townsville Airport からの回答

It's wonderful to hear that your pick-up was so quick and efficient, and that our team could assist you with your drop-off time. We appreciate your recommendation!

5つ星のうち5の評価

Very happy with car and experience of…

Very happy with car and experience of collecting and dropping off, the staff were very friendly and professional..

2026年9月1日
Bargain Car Rentals Australia - Townsville Airport ロゴ

Bargain Car Rentals Australia - Townsville Airport からの回答

We're so pleased to hear you were happy with the car and that your experience collecting and dropping it off was positive. Our staff always love to hear when they have helped make your experience a positive one.

5つ星のうち5の評価

The service was good the price fair and…

The service was good the price fair and the vehicle was in good order.Don't go small car if your a big person that’s all.

2026年8月30日
Bargain Car Rentals Australia - Townsville Airport ロゴ

Bargain Car Rentals Australia - Townsville Airport からの回答

We're so pleased to hear that the service was good, the price fair, and the vehicle was in good order! It is always important to consider the vehicle that's going to be right for you, so thats good advice.

5つ星のうち5の評価

Good service

Good service

2026年8月30日
Bargain Car Rentals Australia - Townsville Airport ロゴ

Bargain Car Rentals Australia - Townsville Airport からの回答

Thank you so much for the Five-Star support. See you again very soon!

5つ星のうち5の評価

Good experience

Good experience, everything went smoothly.

2026年8月26日
Bargain Car Rentals Australia - Townsville Airport ロゴ

Bargain Car Rentals Australia - Townsville Airport からの回答

We're delighted to hear that you had such a good experience and that everything went well for you. Thank you for sharing your positive feedback!

5つ星のうち5の評価

I was a walk in and the staff were very…

I was a walk in and the staff were very helpful. Great that they accommodated our late booking.

2026年8月24日
Bargain Car Rentals Australia - Townsville Airport ロゴ

Bargain Car Rentals Australia - Townsville Airport からの回答

We're so pleased to hear that our staff were very helpful and that we could accommodate your late booking. Thank you for sharing your positive experience!

5つ星のうち4の評価

Good service

Good service. Staff were helpful. Car as described, very fuel efficient which was a bonus! No complaints. Easy process, very reasonable prices. We would book again.

2026年8月24日
Bargain Car Rentals Australia - Townsville Airport ロゴ

Bargain Car Rentals Australia - Townsville Airport からの回答

We're so pleased to hear you had good service and found our staff helpful! It's wonderful that the car was as described, very fuel-efficient, and that you found our prices reasonable. We look forward to seeing you again!

5つ星のうち5の評価

No worries

Provided the car that we asked for, exactly as described and a no fuss handover thanks to the online form completed prior to pick up.

2026年8月21日
Bargain Car Rentals Australia - Townsville Airport ロゴ

Bargain Car Rentals Australia - Townsville Airport からの回答

It's wonderful to hear that you received the exact car you requested and that the handover process was so smooth. We're delighted that our online form helped make your pick-up hassle-free.

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