The Townsville staff were outstanding. The call cente staff in Hobart are terrible. They didnt add any details to my booking such as a baby seat or contact details even though they asked for all my pe... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Because we filled out the forms before arrival, getting the keys to the car and driving off was completed in 10 minutes. We were also 3 hours late dropping the car back but the lady very kindly adjust... もっと見る
企業が回答しました
Good price. Good location. Pick up was great. No working headlights when we were 7 hours away from the depot was a major issue. Not something you would expect though. RACQ could not fix it. No f... もっと見る
The airport transport was overcrowded, which I don’t think is normal, especially when travelling with children. We were not properly secured with seat belts during the journey. On the way back to th... もっと見る
企業が回答しました
企業情報
Bargain Car Rentals Australia - Townsville Airport について
当該企業による記述
New Cars, Bargain Prices!
You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!
We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.連絡先
Dearness Street 112, 4814, Garbutt, Queensland, オーストラリア
- 1300729230
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Good price. Car not so Good
Good price. Good location. Pick up was great.
No working headlights when we were 7 hours away from the depot was a major issue. Not something you would expect though. RACQ could not fix it. No follow up from the hire car company to see if we were ok. Luckily we could fix it.
On return they just refunded the cost. Still no contact or apology. No compensation for the problem. 3 hour delay and had to drive on without them. So stressful.
Extremely high excess rate of $5500…
Extremely high excess rate of $5500 which doesn't cover animal impact.
Townsville staff are a amazing people.
The Townsville staff were outstanding. The call cente staff in Hobart are terrible. They didnt add any details to my booking such as a baby seat or contact details even though they asked for all my personal details, and the Townsville manager and his desk staff went above and beyond in fixing our issue. The only reason I will book with Bargain again.
Laylahs customer service
Laylahs meticulous approach to providing an outstanding standard of customer service.
It was not a good experience at all my…
It was not a good experience at all my booking time wasn't on time. Had to go back to the counter numerous times. Waiting outside and the people that were dropping the cars off were too busy standing around talking and smoking and talking.People that had there car booked after me got there car and off well and truely before us. Tried to talk to them and was spoken to very rudely. Will never be using your service again very disappointed.
I was offered a truck instead of a van
I was offered a truck instead of a van. I instead took a car which had just returned, I told her don't worry about cleaning. The whole episode took about half an hr. Your rep insisted that I pay for insurance after I already told her I had insurance through Webjet. She was not friendly at all, in addition.
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Great service very friendly
Great service very friendly. I would definitely use your services again

Bargain Car Rentals Australia - Townsville Airport からの回答
We were told our vehicle was fine and…
We were told our vehicle was fine and our hold deposit would be refunded. We were not advised that there would be a second check after we left.
We then got an email (after we had left) telling us the vehicle needed a repair.
This felt like we had been lied to, as we left under the impression the vehicle was fine and we were finished with Bargain Rentals.
Then they refunded our deposit and charged us for the maximum possible repair cost, then sent us an invoice for a much lower repair cost, then only partially refunded the difference due to other "charges" Bargain Rentals added to the original invoice which again they had not told us about.
All in all a terrible experience and left us feeling a bit conned.

Bargain Car Rentals Australia - Townsville Airport からの回答
Excellent customer service
Because we filled out the forms before arrival, getting the keys to the car and driving off was completed in 10 minutes. We were also 3 hours late dropping the car back but the lady very kindly adjusted our booking times so we wouldn’t be penalised. Would highly recommend bargain car rentals.

Bargain Car Rentals Australia - Townsville Airport からの回答
Very happy with car and experience of…
Very happy with car and experience of collecting and dropping off, the staff were very friendly and professional..

Bargain Car Rentals Australia - Townsville Airport からの回答
The service was good the price fair and…
The service was good the price fair and the vehicle was in good order.Don't go small car if your a big person that’s all.

Bargain Car Rentals Australia - Townsville Airport からの回答

Bargain Car Rentals Australia - Townsville Airport からの回答
I was a walk in and the staff were very…
I was a walk in and the staff were very helpful. Great that they accommodated our late booking.

Bargain Car Rentals Australia - Townsville Airport からの回答
Good service
Good service. Staff were helpful. Car as described, very fuel efficient which was a bonus! No complaints. Easy process, very reasonable prices. We would book again.

Bargain Car Rentals Australia - Townsville Airport からの回答
No worries
Provided the car that we asked for, exactly as described and a no fuss handover thanks to the online form completed prior to pick up.

Bargain Car Rentals Australia - Townsville Airport からの回答
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