Barking Heads & Meowing Heads レビュー 

Barking Heads & Meowing Heads からの回答

6日前

Thank you for your message and for taking the time to leave a review with us. Please don't worry, it's very likely that your original review has been received and replied to. Sometimes Trustpilot notifications can make it appear as though a review has been lost or requires further action when that isn't the case.


We truly appreciate your positive feedback and your support of Barking Heads. Thank you again for choosing us and for sharing your experience.


Kind Regards

Andrew

The Barking Heads & Meowing Heads Team

Barking Heads & Meowing Heads からの回答

6日前

Thank you for your lovely review. We're delighted to hear that you're enjoying a competitive subscription price and that the flexibility to adjust your orders and delivery dates works well for you.


It's also great to know that your delivery arrived as scheduled and was well packaged. We work hard to make the subscription experience as convenient and reliable as possible, so your feedback is truly appreciated.


Kind Regards

Andrew

The Barking Heads & Meowing Heads Team

Barking Heads & Meowing Heads からの回答

6日前

Thank you for your fantastic review. We're delighted to hear that your order arrived quickly and right on time, and it's wonderful to know that your hound loves the food.


We're also pleased that you're enjoying earning redeemable points along the way. It's great to hear that both our products and rewards are adding a little extra value to your experience.


Many Thanks

Andrew

The Barking Heads & Meowing Heads Team

Barking Heads & Meowing Heads からの回答

6日前

Thank you for your review. We're pleased to hear that your order was fulfilled within the published timeframe and that everything arrived as expected.


We work hard to provide a reliable service, so it's great to know we met your expectations. Thank you for choosing Barking Heads and for taking the time to share your experience.


Warm Regards

Andrew

The Barking Heads & Meowing Heads Team

Barking Heads & Meowing Heads からの回答

6日前

Thank you for your review. We're delighted to hear that you found our service easy to use and that your order was handled promptly.


We really appreciate you taking the time to share your experience, and we're pleased that we could provide the smooth service you expected.


Best Wishes

Andrew

The Barking Heads & Meowing Heads Team

Barking Heads & Meowing Heads からの回答

6日前

Thank you for your lovely review. We're delighted to hear that your order arrived quickly and that your dog loves the food so much that there's a clean bowl every time.


It's always wonderful to know that we're keeping both our customers and their four-legged friends happy. We really appreciate you taking the time to share your experience with us.


Warm Regards

Andrew

The Barking Heads & Meowing Heads Team

Barking Heads & Meowing Heads からの回答

6日前

Thank you for your wonderful loyalty and support over the years. We're delighted to hear that Bella has been enjoying Barking Heads since she was a puppy and is still loving her meals at 9 years old.


It's fantastic to know that both our food and service have continued to meet your expectations throughout the years. Customers like you mean so much to us, and we're honoured to have been part of Bella's journey for so long.


Many Thanks

Andrew

The Barking Heads & Meowing Heads Team

Barking Heads & Meowing Heads からの回答

6日前

Thank you for your review and for your kind comments about our product quality. We're delighted to hear that your dog enjoys the food.


We're sorry to hear about the difficulties you've experienced with the delivery service finding your property. We completely understand how frustrating it must be when deliveries are delayed and no call is made for directions, especially when you're expecting your order. We appreciate you bringing this to our attention, as feedback like this helps us identify areas where the delivery experience can be improved.


Thank you again for your continued support and for taking the time to share your experience with us.


Kind Regards

Andrew

The Barking Heads & Meowing Heads Team

Barking Heads & Meowing Heads からの回答

6日前

Thank you for your fantastic review. We're absolutely delighted to hear that we've finally found a food that your incredibly fussy dog enjoys consistently, especially after you've tried so many different options. It's wonderful to know that he loves both the lamb and beef recipes, and even better to hear that you're such a happy owner.


We're also pleased that you're enjoying the subscription service and finding both the pricing and delivery spot on. Thank you for putting your trust in us and for taking the time to share your experience.


Best Wishes

Andrew

The Barking Heads & Meowing Heads Team

Barking Heads & Meowing Heads からの回答

6日前

We’re very sorry to hear that your order was not delivered to the correct address again. We completely understand how frustrating this must be, particularly when it is a repeat issue.

This is certainly not the standard of service we aim to provide, and we would like the opportunity to look into this further. We have raised this issue with our delivery partner to try to prevent this from happening again.

Kind Regards
Chris
The Barking Heads & Meowing Heads Team

Barking Heads & Meowing Heads からの回答

2026年9月18日

Thank you for your wonderful review! We're delighted to hear that you're enjoying our product and that you've found our service reliable. Feedback like yours means a lot to us, and we're grateful for your support.

Best Wishes
Chris
The Barking Heads & Meowing Heads Team

Barking Heads & Meowing Heads からの回答

2026年9月17日

Thank you for taking the time to share your feedback. We’re delighted to hear that you appreciate the quality, presentation and overall experience, and it’s wonderful to know that your Dachshunds are enjoying it too! 🎊


Comments like yours mean a great deal to us, and we're pleased that the care and thought that go into what we do have been noticed.


Warm Regards

Andrew

The Barking Heads & Meowing Heads Team

Barking Heads & Meowing Heads からの回答

2026年9月16日

Thank you so much for your wonderful review. We're delighted to hear that your Shih Tzus are loving their food and that you've found such great value through our TikTok offers and vouchers. It's fantastic to know they're so happy at mealtimes and that you're pleased with how they're doing.

We also really appreciate your feedback about Little Paws Duck. We'll be sure to pass your comments on to the relevant team, and it's great to hear how much your dogs enjoyed it.

Many Thanks
Chris
The Barking Heads & Meowing Heads Team

Barking Heads & Meowing Heads からの回答

2026年9月16日

We're delighted to hear that you're enjoying our fast delivery service and that you're happy with both the quality of our products and the overall service.

It's great to know you've also chosen to subscribe and are making the most of the additional savings and convenience. We really appreciate your support and look forward to continuing to provide a great experience.

Kind Regards
Chris
The Barking Heads & Meowing Heads Team

Barking Heads & Meowing Heads からの回答

2026年9月16日

Thank you for your lovely review. We’re delighted to hear that your delivery arrived promptly and that you had such a positive experience with the driver. We really appreciate you taking the time to share your feedback and support.


Best Wishes

Andrew

The Barking Heads & Meowing Heads Team

Barking Heads & Meowing Heads からの回答

2026年9月16日

Thank you for taking the time to leave us a review. We’re delighted to hear that your parcel arrived on time and was well packaged. Providing a smooth delivery experience is something we work hard to achieve, so it’s great to know we met your expectations.


Kind Regards

Andrew

The Barking Heads & Meowing Heads Team

Barking Heads & Meowing Heads からの回答

2026年9月16日

Thank you for taking the time to leave us a review. We're delighted to hear that your order arrived the very next day and that you had a positive experience with our delivery service. We really appreciate your support and feedback.


Best Wishes

Andrew

The Barking Heads & Meowing Heads Team

Barking Heads & Meowing Heads からの回答

2026年9月16日

Thank you for your wonderful feedback. We're delighted to hear that you've consistently received excellent service from us and that any queries have been resolved quickly. It's also great to know that our prompt deliveries continue to meet your expectations.


We truly appreciate your loyalty and support, and we look forward to continuing to provide you with the high level of service you've come to expect from us.


Kind Regards

Andrew

The Barking Heads & Meowing Heads Team

Barking Heads & Meowing Heads からの回答

2026年9月16日

Thank you for your kind words. We're delighted to hear that both our delivery service and customer service met your expectations. Providing a smooth experience from ordering through to delivery is something we take great pride in, so it's wonderful to know we've got it right for you.


We really appreciate your support and look forward to serving you again in the future.


Warm Regards

Andrew

The Barking Heads & Meowing Heads Team

Barking Heads & Meowing Heads からの回答

2026年9月15日

Thank you for your lovely review! We're delighted to hear that having your order delivered straight to your door is so convenient, and it's wonderful to know that your Chihuahua loves it.

Many Thanks
Andrew
The Barking Heads & Meowing Heads Team