barnetmotormedics.com レビュー 188

barnetmotormedics.com からの回答

2日前

HI Mrunali

Thank you so much for your kind words! We really appreciate you taking the time to share your experience. It means a lot to know you trust us with your car and feel well looked after by the team. Providing honest, helpful service is something we take great pride in, so your feedback truly makes our day. We look forward to seeing you again in the future!
Team Bmm

barnetmotormedics.com からの回答

2026年4月7日

Hi Glyn

Thank you very much for taking the time to leave such a detailed and thoughtful review, and for your family’s continued loyalty to us over the years, it’s genuinely appreciated by the whole team.

We’re really pleased we were able to respond quickly when you contacted us about the coolant loss on your BMW and get your vehicle booked in promptly for inspection. Issues like this can sometimes be concerning, so we always aim to provide clear explanations from the outset and outline the possible causes before beginning any work.

It’s great to hear that you found value in being invited to view your car on the ramp and discuss the problem directly with our team. We believe transparency is important, and we want our customers to feel confident and fully informed about the work being carried out on their vehicle.

We’re also glad that our communication throughout the process met your expectations—from confirming parts availability and costs, to keeping you updated on progress and ensuring the agreed collection time was met. We understand how important it is to keep you informed so you can plan accordingly.

Your comments about our team being friendly and helpful, along with your feedback on our pricing, are especially appreciated. We always strive to provide a high standard of service at a fair and reasonable cost.

Thank you again for your kind words and for trusting us with your vehicle. We look forward to continuing to support you and your family with any future needs.
Team Bmm

barnetmotormedics.com からの回答

2026年3月25日

Hi Meera
Thank you so much for your kind words! We’re really glad you had a positive experience and appreciated our approach to honesty, clarity, and pricing. It means a lot to us that you’d recommend our service, and we look forward to helping you again in the future!
Team Bmm

barnetmotormedics.com からの回答

2026年3月20日

Hi Estelle

Thank you so much for your incredibly kind and detailed review of Barnet Motor Medics. It really means a lot to us that you took the time to share your experience.

We can only imagine how stressful that moment must have been, especially during busy rush hour, so we’re very pleased we were able to respond quickly and get to you when you needed help the most. Situations like yours are exactly why we aim to act fast and keep things as calm and straightforward as possible for our customers.

We’re glad we could safely recover your vehicle and assist both you and your granddaughter—making sure you weren’t left stranded is always a priority for us. It’s also great to hear that the outcome with the wheel and tyres brought some relief, and that everything could be resolved promptly the very next day without any further issues like wheel alignment.

Kiran and the team will be especially touched by your kind words about their manner and professionalism. We truly believe that keeping customers reassured and informed is just as important as fixing the vehicle itself, so it’s wonderful to know that came across. And of course, we’re happy the cup of tea helped a little too!

Your description of us as a “diamond in the locale” genuinely means a great deal. Thank you again for your trust, your recommendation, and your support—we’re always here if you need us in the future.
Team Bmm

barnetmotormedics.com からの回答

2026年3月20日

Hi Urvesh
We’re really pleased we could get your Smart car sorted and keep you fully updated throughout the process. Clear communication and transparency on progress and pricing are very important to us, so it’s great to know you found that helpful.

Your kind words about the team mean a lot, and we truly appreciate your support. If you ever need anything in the future, we’re always here to help!
Team Bmm

barnetmotormedics.com からの回答

2026年3月18日 に更新

Hi Greta

Thank you so much for your kind words! We’re really glad to hear you had such a positive first experience with us. It’s great to know you found our team efficient, friendly, and easy to deal with, especially with a larger repair job. We truly appreciate your trust and look forward to helping you again in the future!
Team Bmm

barnetmotormedics.com からの回答

2026年3月18日

Hi Judith

Thank you for the kind words. so glad that we were able to assist you in a timely manner.
Team Bmm

barnetmotormedics.com からの回答

2026年3月6日

Hi Martin
Thank you so much for your kind review and recommendation. We’re really pleased we could help get both issues with your Honda Jazz sorted quickly for you.

Our team always aims to provide a friendly and efficient service, so it’s great to hear that you were happy with the same-day repair to the parking sensor and the quick turnaround on the wing mirror once the part arrived.

We truly appreciate you taking the time to share your experience, and we look forward to welcoming you back whenever you need us in the future.
Team Bmm

barnetmotormedics.com からの回答

2026年2月26日

Thank you so much for the kind words.
We look forward to assisting you again.
Team Bmm

barnetmotormedics.com からの回答

2026年2月26日

Hi Malcolm
Thank you for your fantastic feedback!

We’re really pleased to hear that you found our team efficient, competitively priced, and thorough with your service and MOT documentation. It means a lot to know we compare favourably to larger centres — even those like BMW main dealerships.

We truly appreciate you taking the time to share your experience and look forward to welcoming you back again in the future. Safe driving!
Team Bmm

barnetmotormedics.com からの回答

2026年2月23日

Dear Christine,

Thank you very much for your kind feedback.

We’re delighted to hear that you were happy with the collection and return service, and that everything was completed in good time. I’ll be sure to pass your comments on to both our driver and receptionist — they’ll really appreciate the mention.

We’re grateful for your continued trust in us and look forward to helping you again in the future.

Team Bmm

barnetmotormedics.com からの回答

2026年2月23日

Hi Yolanta

Thank you for choosing Barnet Motor Medics for your MOT and for taking the time to leave such kind feedback.

We’re really pleased to hear that you found our team friendly, professional, and informative, and that you were happy with the service provided. Your comments mean a great deal to us.

We look forward to welcoming you back again in the future!
Team Bmm

barnetmotormedics.com からの回答

2026年2月12日

Hi Frances
We understand how stressful an accident can be, so we’re really pleased that our team was able to support you quickly and clearly—from the initial phone call and same-day appointment to organising the pick-up and advising you on the warranty process. Providing honest guidance and efficient service is very important to us.

Your recommendation truly means a lot to the whole team. If you ever need anything in the future, we’ll be here to help. Safe driving!
Team Bmm

barnetmotormedics.com からの回答

2026年2月12日

Hi Svetlana
Thank you so much for your fantastic feedback!

We’re delighted to hear that you had such a positive experience with our team. Providing clear explanations, transparent quotations, and delivering work on time are all things we take great pride in, so it’s wonderful to know that came through.

Your trust and loyalty mean a great deal to us. We look forward to looking after your car for many years to come!
Team Bmm

barnetmotormedics.com からの回答

2026年1月15日

Thank you very much for your kind feedback. We’re delighted to hear you were satisfied with both the quality and promptness of the bodyshop repair. Hitesh and the team will be really pleased to know their friendliness and service made a positive impression.

We appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Team Bmm

barnetmotormedics.com からの回答

2026年1月15日

Thank you for taking the time to leave such a kind review Michael . We’re really pleased you found our reception welcoming and the repair options clearly explained. We always aim to charge fairly, so it’s great to hear that was appreciated. We look forward to helping you again in the future, and thank you very much for the recommendation.
Team Bmm

barnetmotormedics.com からの回答

2026年1月10日

Hi James,

Thank you for taking the time to leave this review. We would like to clarify a few points.

You contacted us by email to book your vehicle in specifically for the replacement of the right rear light. We ordered the part as requested, and you later brought the car to us for fitting. Upon installing the new light, we found that it was still not functioning. Although our instruction was only to replace the light unit, we carried out additional checks in an effort to provide the best possible service.

We intentionally left the light unit removed so that we could show you the work carried out and demonstrate that the issue remained. When you arrived, we explained that the light was still not working and that we had checked the wiring, confirming that there was no power present. We also advised that the issue was unlikely to be a simple fuse problem, as this had already been checked and no fault could be identified.

It is therefore unfair to suggest that no further work was carried out. We also explained that further diagnostic work would be required to resolve the issue; however, due to our workload, this could not be scheduled until the following week. As electrical faults can be complex, we were unable to give an exact repair timeframe and advised that the issue could potentially relate to a failed control module.

You mentioned that although you work in Barnet, you live some distance away. For this reason, our manager suggested that it may be more convenient to book the vehicle into a garage closer to your home, as the car could potentially be off the road for an extended period.

While we understand your frustration, the light replacement was carried out strictly under your instruction. The £180 charge reflects the labour involved in removing and refitting the light unit, along with the additional time spent checking the wiring. You were present and able to see the amount of work required. The only delay occurred because we wanted to fully explain the issue to you rather than simply refit the light and return the vehicle without clarification.

Ultimately, it appears that your dissatisfaction stems from the fact that replacing the light did not resolve the fault, despite the work being carried out as requested.

We do hope that you were able to have the issue resolved.
Team Bmm

barnetmotormedics.com からの回答

2025年11月20日

Hi Leisha
We really appreciate you taking time to leave us a review but more importantly we are glad that you have a great experience with us, we always try to provide full clarity and give our customers options of repair, this allows us to be completely transparent with any works that maybe carried out by us.
Team Bmm