Fantastic customer service and very unique wines. This is the kind of shop you want to do business with.
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レビュアーのコメントを見てみましょう
Edd and the Barrique team are true experts. Their unstuffy and unpretentious approach to explaining the virtues of their fantastic range of wines has made exploring wine accessible and fun. Highly rec... もっと見る
企業が回答しました
Good web site - customer service was able to answer questions before I purchased. When there was a slight delay on order however they contacted me kept me fully informed. Ensured the delay was sorted... もっと見る
The staff I spoke to were extremely helpful, polite, knowledgeable and efficient. I'm not a wine expert, but my wife is and this made life so much easier for me to buy her some nice bottles of Sancerr... もっと見る
企業情報
当該企業による記述
At Barrique Fine Wines, we make good wine simple. We cut through the unnecessary jargon and provide our customers with an extensive portfolio of exceptional wines from independent winemakers around the world. Our producers are passionate about the quality and integrity of the wines, ever conscious of their heritage.
連絡先
Kings Yard, Low Mill Road,, WF5 8ND, Ossett, 英国
- info@barriquefinewines.com
- barriquefinewines.com
4.8
優良
62件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Superb winds and great customer service
2022年11月26日
Delivered described wines on time
2022年10月28日
Barrique Fine Wines からの回答
Hi Penny,
Thank you very much for your review. I'm pleased we met your expectations. I hope you enjoy the wine!
Barrique Fine Wines からの回答
Hi Meg,
Thank you for your review. I'm pleased to hear your found our ordering process easy. Your wine will be sent as soon as the shipment arrives!
All the best.
Disappointing
Ordered 8 bottles, 6 were unavailable but still being displayed on website. Customer service offered to substitute with different wine, which I accepted. It was disappointing to find what is advertised online is not in line with the stock they hold.
Delivery was on time with good communication.
2022年10月3日
Barrique Fine Wines からの回答
Hi Julie, thank you very much for the feedback.
This issue prompted a review of our website system which has resulted in more accurate stock reporting. I'm saddened to hear you feel disappointed by our service on this occasion however I'm pleased that you found our delivery time and communication levels to be of a good standard.
I hope you enjoyed the substitute bottles and I hope this hasn't put you off ordering your wine from Barrique again.
Exceptional service
Exceptional service, a quick response to my order, a timely delivery with excellent communications throughout the whole process, not to mention the fact that the wines lovely.
Thank you,
2022年9月8日
Barrique Fine Wines からの回答
Hi Glen,
Thank you very much for your review. I'm delighted to hear we met your expectations with our service and that you enjoyed the wine.
All the best.
They supply TRUEfoods Chef's Table Wine…
They supply TRUEfoods Chef's Table Wine Flight. I bought most of the wines on that Flight
2022年8月11日
Barrique Fine Wines からの回答
Hi Michael. Thank you very much for your kind words. We're pleased your wine arrived in time. Enjoy!
Great selection at very reasonable…
Great selection at very reasonable prices wit a prompt and efficient service
2022年4月4日
Barrique Fine Wines からの回答
Hi Charles,
Thank you for taking the time to leave a review. We're pleased to hear that you received your wines quickly and think our selection is reasonably priced. All the best!
Highly Recommend
Edd and his team are always incredibly helpful and super efficient. They have a wonderful and varied list of interesting wines and are great at suggesting the perfect wines to match the occasion. His online wine tastings are also a must for friends, families and colleagues!
2022年3月28日
自発的なレビュー
Barrique Fine Wines からの回答
Hi Graham, thank you for your review. We're pleased that you share our enthusiasm for our varied portfolio of wines. We love hosting our online tastings and we can't wait to host many more throughout 2022. Cheers!
Brilliant service
Brilliant service. Used them a couple of times now. Lots to choose from and will give recommendations too.
2022年3月12日
Barrique Fine Wines からの回答
Hi Adele, thank you your review of Barrique. We're trilled that you're pleased with our service and we look forward to supplying you with more wonderful wines!
Great buying wine from Edd
Great buying wine from Edd, he takes the time to understand my likes and dislikes and then makes some great suggestions. Will be buying all my wine from Edd as it’s such a pleasure.
2022年2月23日
自発的なレビュー
Barrique Fine Wines からの回答
Hi Oliver, we're delighted to hear that your personal tastes are being catered for by Edd and Barrique. We're looking forward to you trying our new wines over the next few months!
Outstanding
Edd and the Barrique team are true experts. Their unstuffy and unpretentious approach to explaining the virtues of their fantastic range of wines has made exploring wine accessible and fun. Highly recommend the wine subscription - we have yet to be disappointed with a single wine that has been selected, and we have discovered some absolutely fantastic wines that we would never have chosen for ourselves. And Edd's tastings are absolutely first rate too. Treat yourself!
2022年2月21日
Barrique Fine Wines からの回答
Hi Quinton, thank you very much for taking the time to write this review. We're thrilled that our ethos of 'cutting through the jargon' is resonating. We're always adding new wines to our portfolio, so I'm sure 1 or 2 bottles will make their way into your subscription in the near future!
Fantastic service & an excellent choice…
Fantastic service & an excellent choice of wines at a very reasonable price. The mixed red case was/is a great way to taste a variety of different wines from across the world that perhaps you wouldn’t ordinarily choose.
2022年2月19日
Barrique Fine Wines からの回答
Thank you for your review! I'm really pleased to hear you enjoyed your mixed case. We agree, it's the best way to try a range of wines for a great price.
A quick delivery although I could have…
A quick delivery although I could have done with more confirmation from Barrique themselves.
2022年2月1日
Barrique Fine Wines からの回答
Hi Richard, thank you for your review. I'm pleased to hear you received your wine quickly. We are looking at our customer journey and your feedback is appreciated.
Always excellent service
Always excellent service, fantastic products, very well packaged & speedy delivery
2021年12月28日
Barrique Fine Wines からの回答
Hi Alexandra. I'm glad your delivery arrived safely and in a timely manner. Thank you for your review!
Excellent company
Excellent company. You get it all, excellent service, fantastic wine, great value and prompt friendly service.
Thankyou
2021年12月23日
自発的なレビュー
Barrique Fine Wines からの回答
Hi Liz. Thank you for your review. It's good to know we're providing a great service!
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