BartsParts ロゎ
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BartsParts レビュヌ 34

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TrustScore 5段階評䟡の3.5

3.6

eコマヌス ゜リュヌション提䟛業者
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5぀星のうち5の評䟡

They replied so fast that even tho there was an mistake in stock and i had to cancel my order it still made my day. I hope im going to need something else and finding it from them so i can support a g... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

Commande de 6 piÚces différentes. Sur le lot , 2 d entre elles n avaient rien à voir avec la référence d origine John Deere commandé.

䌁業が回答したした

5぀星のうち2の評䟡

---The seller sent me the wrong part and I reported it to Bartsparts. You told me not to return the part until you send me instructions for returning it and you never contacted me again. ---I asked... もっず芋る

䌁業が回答したした

䌁業情報

  1. eコマヌス ゜リュヌション提䟛業者
  2. ガヌデン センタヌ
  3. オンラむン垂堎

圓該䌁業による蚘述

BartsParts: Your Trusted Partner for Agricultural & Construction Equipment Spare Parts in Europe Keeping your agricultural, construction, and material-handling machinery running is our top priority. At BartsParts, we've created Europe's largest single marketplace to make finding the exact spare part you need simple, fast, and reliable. Why Choose BartsParts? Unmatched Selection: Instantly access a massive inventory of over 3 million parts for all major brands, including John Deere, Case IH, Fendt, New Holland, Massey Ferguson, Deutz, and many more. The Hard-to-Find Specialists: We excel at sourcing obsolete and rare components that you won't find anywhere else, getting your valuable older equipment back to work. Trusted Network: Your parts are shipped directly from our network of over 2,300 verified and trusted sellers across Europe. Competitive & Transparent Pricing: Find the parts you need at a fair price, without the hassle of searching multiple suppliers. From your initial search to final delivery, our dedicated customer service team is here to ensure a seamless and supportive experience. Trust BartsParts to be your one-stop shop for every spare part need.

連絡先

3.6

たあたあ

TrustScore 5段階評䟡の3.5

34件のレビュヌ

5぀星
4぀星
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2぀星
1぀星

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5぀星のうち2の評䟡

Commande de 6 piÚces différentes

Commande de 6 piÚces différentes.
Sur le lot , 2 d entre elles n avaient rien à voir avec la référence d origine John Deere commandé.

2026幎3月13日
BartsParts ロゎ

BartsParts からの回答

Bonjour,

Nous vous remercions pour votre retour. Nous regrettons sincÚrement cette erreur de préparation dans l'entrepÎt ; ce n'est évidemment pas l'expérience que nous souhaitons pour nos clients.

Sachez que chez BartsParts, nous assumons la pleine responsabilité des erreurs logistiques et nous sommes toujours là pour les corriger. Pour recevoir les bonnes références John Deere ou obtenir un remboursement, il vous suffit de contacter notre support client (support@bartsparts.com).

Nos agents sont prêts à résoudre cette situation immédiatement. Envoyez-nous simplement un message avec votre numéro de commande et nous ferons le nécessaire pour régulariser votre lot.

Dans l'attente de vous lire,

L'équipe BartsParts

5぀星のうち5の評䟡

Professionalità

professionali materiale originale prezzi ottimi

2026幎3月12日
BartsParts ロゎ

BartsParts からの回答

Grazie mille per la recensione! Siamo felici che abbia apprezzato la qualità dei nostri prodotti e la nostra professionalità. Alla prossima!

5぀星のうち1の評䟡

Communication with customers is very


Communication with customers is very poor.
Your warehouse sent me the wrong part for which I paid 300 Euros. You told me to wait for your instructions and I never received them.
I sent an inquiry for your warehouse three days ago because the price was unusually low and you never heard back from me.

2026幎3月12日
BartsParts ロゎ

BartsParts からの回答

Hi Josip, we sincerely apologize for the communication gap. It appears your initial messages didn't reach our team as intended, but we are glad we've now established a direct line of communication with you.

We are working quickly to find the source of the error and provide the instructions you need. Please keep an eye on your inbox for our latest update. We appreciate the chance to make this right.
Thanks for being our customer!

5぀星のうち4の評䟡

prix généralement intéressants

prix généralement intéressants, cependant frais de livraison élevés. Service client sympathique.

2026幎2月11日
BartsParts ロゎ

BartsParts からの回答

Bonjour,

Merci d'avoir pris le temps de nous laisser votre avis. Nous sommes ravis que nos tarifs et la qualité de notre service client aient répondu à vos attentes !
Concernant les frais de port, nous comprenons votre remarque. Comme nous regroupons des piÚces provenant de concessionnaires partout en Europe, les frais de logistique peuvent varier selon la provenance de l'article. Soyez assuré que nous faisons notre maximum pour maintenir ces coûts le plus bas possible tout en garantissant un transport sécurisé.

Au plaisir de vous servir de nouveau.

Cordialement,
L’équipe BartsParts

5぀星のうち3の評䟡

3 out of 5

good, large stock of items
can be improved, shipping and delivery time

2026幎2月9日
BartsParts ロゎ

BartsParts からの回答

Dear Silviu,

Thank you for sharing your feedback with the community! We are glad to hear that you found what you needed in our extensive stock.

Regarding delivery times, we appreciate your honesty. We work with thousands of international partners to source hard-to-find parts, in many different countries across Europe, which can sometimes impact shipping speed. However, we are constantly working to optimize our logistics to get your orders to you faster.

We hope to see you again soon at BartsParts!

Best regards,
The BartsParts Team

5぀星のうち4の評䟡

Website didn't function as it should, but client support was helpful and solved problem

First order from Bartparts a few monthts ago was quickly delivered. Second order was impossible as it was impossible to log in. Asking for a reset of password failed and failed. The chatbot only referred to the FAQ. The contact form only referred to the FAQ. I tried to call, which led to a menu with 3 automated options. Tried all 3, the third seemed to get me to a person, but then the connection was broken off. By that time I was pretty annoyed. By coincidence I landed on an email address, not a support email address, but at least my mail got sent. That lead to a quick reaction and I got to speak to a friendly and knowledgeable person who explained what had gone wrong, he solved the problem and by now the order is on its way. He agreed with me that the website did not seem to function as it should. Too bad that trying to order an item caused so much irritation, but all well that ends well, I trust the order will be delivered soon as the first order was delivered very quickly too.

2026幎1月19日
自発的なレビュヌ
BartsParts ロゎ

BartsParts からの回答

Dear Hanneke,
We are very sorry that you experienced bad service with us.
We try to answer all our dear customers as soon as possible. In your case, I see our Dutch support team answered your mail request of this afternoon within an hour. If you have additional requests, please, answer that same ticket till my colleagues help you completely. Alternatively, you can always open a new ticket in our contact page on the English or the Dutch website, so that we follow up fast with your new request: https://nl.bartsparts.com/contact.
Thansk a lot for your understanding and rest assured we will do our best to help you all the time!

5぀星のうち2の評䟡

---The seller sent me the wrong part


---The seller sent me the wrong part and I reported it to Bartsparts. You told me not to return the part until you send me instructions for returning it and you never contacted me again.
---I asked you not to send the order UPS, because there are problems and the order travels for ten days, and you sent it again UPS
---Every time I ordered something, I paid in advance, and if I order a million times, they will wait for payment for 3-4 days, and only then will they order the part for me, and in the end it will be a very long wait.

2025幎11月10日
BartsParts ロゎ

BartsParts からの回答

Dear Customer,

Thank you for taking the time to share this detailed feedback. We sincerely apologize that your recent experience did not match the level of service you have come to expect from us, especially as a returning customer.

We clearly dropped the ball on this occasion, and we want to address your three main concerns directly:

--The Return Process: It is unacceptable that you were left waiting for return instructions without a follow-up. Communication should be proactive, not silent, and we are sorry for leaving you in limbo with the wrong part.

--Shipping Preference: We apologize for the inconvenience, but the shipping partner choice depends on different factors, and we do not have always all options available.

--Processing Time: We value your loyalty and the fact that you have ordered from us many times. However, when you chose bank transfer as payment method, we can not ship your order till we receive your payment.

We always want to make this right immediately. Please send an email to support@bartsparts.com with your current order number and a reference to this review. We will personally ensure that you receive the correct return instructions (or a resolution) for the wrong part immediately.

We are a reliable company, and we would be grateful for the chance to fix this issue and demonstrate our true standard of service on your next order.

Kind regards,

The BartsParts Team

5぀星のうち5の評䟡

They replied so fast that even tho


They replied so fast that even tho there was an mistake in stock and i had to cancel my order it still made my day. I hope im going to need something else and finding it from them so i can support a good customer service

2025幎10月29日
自発的なレビュヌ
BartsParts ロゎ

BartsParts からの回答

Dear Jussi, thanks a lot for your nice words. We will share those with our complete team, to also make our day.
We keep on working to provide our customers the best possible service with our growing network of sellers!!!

5぀星のうち1の評䟡

Ich habe eine Bestellung getÀtigte und


Ich habe eine Bestellung getÀtigte und auch gleich bezahlt. Der Preis war sehr gut. Aber dann habe ich 2 Tage spÀter den Betrag erstattet bekommen und der Artikel ist plötzlich nicht mehr verfÌgbar.

Aber im Shop dann fÌr 30 Prozent teurer plötzlich wieder verfÌgbar.

So geht man mit Kunden nicht um . Nie wieder

2025幎10月20日
自発的なレビュヌ
5぀星のうち2の評䟡

Ne répond pas aux mails

Commande réalisé en urgence pour une piÚce de tracteur, selon leur terme, aprÚs paiement il est possible de réclamer la TVA.
Création d'un compte, impossible de rentrer un numéro de TVA.
Réclamation de la TVA aprÚs avoir reçu la piÚce, ils me répondent de créer un compte et ensuite de leur donner notre numéro de TVA.
Je leur répond que c'est déjà fait, leur redonne le numéro de TVA et réclame la TVA.
Un mois plus tard sans réponses, relance.
Trois mois aprÚs la commande toujours rien.

Leur site est une marketplace extrêmement mal géré.
Si vous avez le choix évitez!

2024幎7月4日
自発的なレビュヌ

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