Basco レビュー 

248
•
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Food is amazing. Little mistake on my side on the order Stephanie from customer service was straight on it and everything was sorted within 2 hours. Really recommend Thanks

5つ星のうち3の評価

Having previously bought a Tabladillo suckling pig joint from Costco which was fabulous I found Basco who seemed to sell the range. I bought the 2.2kg boneless loin/belly. Delivery was quick and excel... もっと見る

5つ星のうち5の評価

I've been ordering from Basco for some years now, with a variety of produce from whole suckling pigs to morcilla, wine and, most recently kokotxas (which I have wanted to try again since having it... もっと見る

5つ星のうち5の評価

Great experience, purchased of Basco a few times now. Having a Spanish fiancé made me look initially and of course loving the food. The steaks, chistora, peppers and jamon are the best. Worth every pe... もっと見る

企業情報

  1. 塩漬けハム店
  2. ・
  3. コールド カット店
  4. ワインの卸売・輸入業者
  5. 海産物卸売業者
  6. 酒類卸業者

さまざまな外部ソースから提供された情報

Wetherby, UK based importer of gourmet food and drink from Spain. Supplying trade and retail customers with our fantastic produce.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

248件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 10%に回答しています

通常24時間以内に回答

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4.5

すべてのレビュー

(248)

過去12か月のレビュー数: 102件

レビューを書く
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5つ星のうち5の評価

Excellent products and after sales service

I came across this website whilst looking for recipes for tapas; they were incredible by the way. I came back to it a couple of weeks later and decided to order from them too.
We ordered olive oil, suckling pig (boneless), paprika, lentils, wine, gin, 43 and a paella kit.
There was a delay in the paella kit being delivered: they’d sold out of the chorizo ring that came with it and we had to find an alternative and, through no fault of theirs, but the couriers, when the suckling pig arrived, it was completely defrosted. A couple of quick calls and an email and it was reissued and arrived perfectly. The meat is for Christmas, but we have eaten the other one, obviously. It was succulent and delicious, with crackling like thin glass! We roasted it off, in chunks in the air fryer. There was enough there for 8 good sized adult portions of meat.
We haven’t tried the booze; that’s also for Christmas as is the paella kit. The olive oil is excellent value for money, tastes deliciously peppery, has a beautiful colour and is lovely to cook with, too.
The packages were really well wrapped and presented and the after-sales service was second to none. Big shout out to Caitlin for her professionalism and care.
We will definitely be ordering again.

2025年12月1日
自発的なレビュー
5つ星のうち5の評価

Fabulous products

Fabulous products. Packaged lovely if you want to gift them or just keep them for yourself! Super fast delivery and great instructions on keeping products fresh. Highly recommend Basco!

2025年11月26日
自発的なレビュー
5つ星のうち5の評価

A comprehensive selection of quality…

A comprehensive selection of quality products competitively priced. On the rare occasion that there has been an issue with the order it is resolved very quickly and without fuss. I always feel I can trust Basco with my order.

2025年12月1日
自発的なレビュー
5つ星のうち1の評価

Food delivered in December with a best before date of July

Placed an order on 30/11/2025. Received order on 04/12/2025 and two products (butifarra blanca) had a best before date of 19/07/2025. Emailed them straight away. No reply received. Emailed again on 06/12/2025. No reply so far. I'm reporting them to trading standards.

2025年12月8日
自発的なレビュー
Basco ロゴ

Basco からの回答

Dear Elena,

Please accept our sincere apologies for the delay in responding to your email — unfortunately, your message was diverted into our junk mailbox and was only picked up by the team yesterday. We’re very sorry for the frustration this may have caused. Our operations manager Miles has also tried to get in touch via email, as we don't have a phone number on record.

With regards to the two botifarra sausages you received, we can confirm that these products are sold as frozen on our website and were frozen before the 19/07/25. Unfortunately, it appears that the frozen label came off during handling or transit, which understandably made them appear out of date on arrival.

We truly apologise for the confusion and inconvenience this has caused. As a gesture of goodwill, we will be refunding the full value of the two botifarra sausages to you.

Once again, we are very sorry for the inconvenience and appreciate your understanding. If you need anything further, please do not hesitate to contact us.

Kind regards,

Basco Team

5つ星のうち5の評価

Bought some excellent hampers

Bought some excellent hampers; tinned fish and seafood, as well as specialist items like Basque cider from Basco - always been highly delighted with content; quality and delivery - great Spanish food and drinks company to deal with !

2025年11月27日
自発的なレビュー
5つ星のうち5の評価

Quality Authentic Basque products

i have been using Basco now for a year or so and have yet to be disappointed in it quality and range of authentic products especially its cheese cake only wish i could get a quicker delivery service but that my area problem rather than Basco

2025年12月2日
自発的なレビュー
5つ星のうち5の評価

Fantastic suckling pig

Fantastic suckling pig. Really delicious and surprisingly simple to cook. The delivery was super simple and it aimed in excellent condition. I will be buying again.

2025年9月6日
自発的なレビュー
5つ星のうち5の評価

Excellent customer service

I ordered the Gallega Rump Joint after hearing such wonderful things about the quality of the beef. We’re saving it for Christmas Day, so I haven’t tried it yet, but I wanted to leave a review for the customer service in the meantime. I accidentally placed a duplicate order and needed help resolving it. Basco were incredibly helpful and patient throughout the process, and the communication from their team was excellent. I’m really looking forward to trying the beef and will leave another review after Christmas. Thank you!

2025年12月2日
自発的なレビュー
5つ星のうち5の評価

What a find!🤩…

Absolutely delighted with finding Basco of a source of genuine, quality, Spanish items. Great range of products - the Good Friday discount encouraged me to purchase a wider range of items. The Spanish Omelette is incredible value for money and was a great treat. The items arrived via DPD very quickly and superbly packaged. I am really enjoying my moments is self indulgence and will return for more treats in the future. Thank you for a great website and swift and efficient service.

2025年11月22日
自発的なレビュー
5つ星のうち5の評価

The Best

Amazing products, quick delivery and even rewarded for being a regular customer. One of the best fine food companies with a very reasonable price tag. A must try for any foodie lover!!

2025年11月14日
自発的なレビュー
5つ星のうち3の評価

Bad customer service

My initial order was for a Galician fillet which was terrible had to make braised steak n mushroom pie out of it not what you would expect to do after paying £85 ( offer) I recieved eventually £30 credit which I used to buy 2 packs of iberico ham one pack was inedible the other fine informed the company but no response I have given them plenty of time to respond but to no avail

2025年10月18日
自発的なレビュー
5つ星のうち5の評価

Speed and quality

My previous suppliers let me down so I found this company online and was delighted with the quality of the food, careful packaging and speed of delivery. I will be back!

2025年10月31日
自発的なレビュー

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