Food is amazing. Little mistake on my side on the order Stephanie from customer service was straight on it and everything was sorted within 2 hours. Really recommend Thanks
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レビュアーのコメントを見てみましょう
Having previously bought a Tabladillo suckling pig joint from Costco which was fabulous I found Basco who seemed to sell the range. I bought the 2.2kg boneless loin/belly. Delivery was quick and excel... もっと見る
I've been ordering from Basco for some years now, with a variety of produce from whole suckling pigs to morcilla, wine and, most recently kokotxas (which I have wanted to try again since having it... もっと見る
Great experience, purchased of Basco a few times now. Having a Spanish fiancé made me look initially and of course loving the food. The steaks, chistora, peppers and jamon are the best. Worth every pe... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Wetherby, UK based importer of gourmet food and drink from Spain. Supplying trade and retail customers with our fantastic produce.
連絡先
Street Seven 452, LS23 7FG, Thorp Arch Estate, 英国
- bascofinefoods.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 10%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
BASCO service was excellent
BASCO service was excellent.
Products arrived frozen and in robust packaging.
Suckling pig absolutely delicious, thermo bag brilliant.
Very fast delivery
Very fast delivery, my parcel arrived in great condition, driver very polite and professional,on perfect time, I was informed regularly of the drops, lovely ,juicy,moist, so fresh, I love it .I will buy from now on from BASCO,great quality, fresh and very well packed and kept, very happy with BASCO .
They sell quality (and expensive!)…
They sell quality (and expensive!) products.
So when getting a 3kg product when paying for 3.3kg, I was disappointed.
When contacting them they wrote, "we accept as acceptable a 10% tolerance either way".
Well, then you should have this clearly stated on the product page, currently this is misleading and disappointing.
Edit: they refunded me for the difference.
Excellent service, delivery and goods quality
Seamless buying and delivery process.
The parcel was delivered in 48 h., even with the standard delivery, in perfect conditions.
The meat, suckling lamb, was still perfectly frozen when delivered.
The meat was of excellent quality and true to the quality advertised.
I will used Basco again for sure.
Good selection o products & great…
Good selection o products & great customer service with fast delivery well packaged
Just enjoyed a roasted Galician Beef…
Just enjoyed a roasted Galician Beef Fillet. Absolutely fantastic 😋 Hadn’t tasted beef like that for years. Will buy again
Communication
Had an issue with received order. No phone answer so left message. No returned call that i or next day. Second time it has happened but woint be a third time
Great products, great service
I have been buying from Basco for a while now and always been very happy with the service. First of all I can buy authentic Spanish produce not readily available at the supermarket with great quality and reasonable prices but it's also important that they offer good service. I put in my latest order in the afternoon, it was dispatched later in the afternoon and arrived next morning. I can be confident about fast delivery and any chilled or frozen products will arrive well packaged and can go straight in my fridge or freezer.
Really impressed
Really impressed, ordered Sunday. Recieved on Monday, excellent service.
Perfect order and delivery
Perfect order and delivery. The choice is amazing and the products we have sampled so far are outstanding. Looking forward to the cheese, sherry and meats. Highly recommended.
Such a lovely helpful team to order…
Such a lovely helpful team to order from, delicious beef, arrived the next day. Thank you all
Special (Xoriguer) gin delivered…
Special (Xoriguer) gin delivered promptly for a good price
For the best beef and pork (especially…
For the best beef and pork (especially the suckling pig), look no further than Basco! Great products and great service!
It went wrong!
It went wrong!. My order with chilled food was not only delivered to the wrong house number, but also to a the wrong street (thank you dpd).
Can't fault Basco, Customer service quickly tried to remedy the problem and when dpd decided not to correct the issue they were happy to initiate a full refund.
The full refund was received within a few days.
poor website, excessive postage
ordered in the past, great foo. However, website is terrible, so slow, and when i can to order, I logged on as an existing client, but I must fill in all my details again. So tedious.
then I came to check out, and they wanted £8.50 for up to 5 day delivery, really!! I emptied my basket
I have bought churros from this company…
I have bought churros from this company all the churros i have purchased were broken in to pieces and i cannot serve these goods to my customers even doe i have emailed them continuously they are ignoring my mails i have photo proof this company shi!! and they are not professionals with their job absolutely no customer service whatsoever i have put 8 boxes of churros in the bin
unfortunately some chilled food arrived…
unfortunately some chilled food arrived not adequately packed and at room temperature. When I notified Basco they were not keen to sort the problem out even though it was for a tiny percentage of the order. Shame to have poor customer service from a company with great products.

Basco からの回答
Top Notch Customer Service
Five star customer care. Special thanks to Alex who got my order dispatched. Delivery was fast too. Ordered Friday afternoon, arrived on Monday morning.

Basco からの回答
A true taste of Spain
A true taste of Spain. Everything we ordered was tasty, the cured meats, olives, cheese, pork. The Iberico pork is Devine, we liked the recipe ideas on the website. We followed the recipe for the Iberico pork on the website and we were not disappointed. The croquettes are also a must, some of the best I’ve had.

Basco からの回答
Prompt & professional.
Ordered for next-day delivery and arrived as expected. Very well packed and quality products as usual. The selection online is excellent.

Basco からの回答
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