Bathroom & Beyond Ltd ロゎ
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Bathroom & Beyond Ltd レビュヌ 24

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TrustScore 5段階評䟡の4.5

4.3

バスルヌム甚品店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

We are so pleased with both rooms. Thanks for translating what we wanted into a design that works really well and makes best use of the space, all nicely within our budget and completed in a timely, p... もっず芋る

5぀星のうち5の評䟡

Having ordered a shower screen the shower door seal was missing. Explained what had happened and the company has been amazing. After Sales was very accommodating, acted very swiftly to get this out... もっず芋る

5぀星のうち5の評䟡

The staff were more then helpful and gave me many ideas allowing me to make my final decision. They went above and beyond what I could have ever asked for! Would definitely recommend to anyone thinkin... もっず芋る

5぀星のうち2の評䟡

Turned out that the item I ordered was not in stock and had been discontinued by the manufacturer, despite it being shown on the B & B website and available to order. Will be happier when I have the r... もっず芋る

䌁業が回答したした

䌁業情報

  1. バスルヌム甚品店
  2. eコマヌス サヌビス

圓該䌁業による蚘述

Bathroom & Beyond Ltd is an online bathroom retailer that aims to maintain the highest level of customer service and quality products for all your bathroom needs. We will do our absolute best to ensure the process of choosing a bathroom is as stress free as possible. Here at Bathroom & Beyond we’re passionate about helping you make your bathroom dreams a reality, and we’ve got the perfect bathroom supplies to help you achieve them! Browse our online bathroom store and check out our extensive range of bathroom supplies, including shower heads, bathroom furniture, toilets, and more. Whether you’re renovating your bathroom from scratch and are in need of a new shower enclosure or wash basin, or are just looking for some stunning new bathroom accessories like a stylish LED mirror or robe hook, we’ve got everything you need. We can also provide you with all of the spare/replacement bathroom supplies you’ll need to make those necessary finishing touches to your bathroom. At Bathroom & Beyond, making your bathroom perfect is our goal.

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4.3

優良

TrustScore 5段階評䟡の4.5

24件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

この䌁業のTrustpilot 利甚方法

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5぀星のうち2の評䟡

Misleading availability on website.

Turned out that the item I ordered was not in stock and had been discontinued by the manufacturer, despite it being shown on the B & B website and available to order. Will be happier when I have the refund in my account.

2024幎11月4日
Bathroom & Beyond Ltd ロゎ

Bathroom & Beyond Ltd からの回答

Hi Brian, We notified you straight away of this item not being in stock and in turn being discontinued with the supplier and apologised for any inconvenience caused. We then offered if you would rather have an alternative or a refund.

Over a week later, you responded to us saying that a refund would be suitable which we processed right away for you and will be with you within 2 working days. I'm not sure how else it could have been dealt with more efficiently. Our systems do have the odd occasion as items showing in stock when they might not be due to stock update. Usually we can have a swift delivery from our supplier but on this occasion it was very recently discontinued.

As spoken in email with you, we are aware you accept this process but we feel the need to respond to the review to explain your points.

5぀星のうち5の評䟡

Excellent service

Having ordered a shower screen the shower door seal was missing. Explained what had happened and the company has been amazing.
After Sales was very accommodating, acted very swiftly to get this out to us, would definitely recommend this company.

2024幎6月3日
自発的なレビュヌ
5぀星のうち1の評䟡

Beyond delivery

The goods haven’t arrived and it is now “beyond” the 4/5 workings days delivery timeframe

2024幎1月16日
Bathroom & Beyond Ltd ロゎ

Bathroom & Beyond Ltd からの回答

Hi David, apologies about this. It is due to a couple of factors with our courier service getting to your location in Northern Ireland from our depot in Scotland. The storm hasn’t helped matters either, I have checked and this parcel is scheduled to be with you on Friday. Sincerely apologise again for the delay but it was outwith our control.

Kind regards,
Bathroom & Beyond

5぀星のうち5の評䟡

You refunded my money because the


You refunded my money because the product wasn’t in stock. Thank you for replying.

2023幎11月30日
Bathroom & Beyond Ltd ロゎ

Bathroom & Beyond Ltd からの回答

Good afternoon,

We are extremely sorry that this has upset you. Due to the item you had purchased being out of stock and our supplier not having a date for new stock of this certain bath panel, we apologised and thought it was best to refund you your money back to save you any inconvenience. As mentioned, we did not think that this would be an issue at all and hope we can be of service to you in the future.

Best wishes,
Bathroom & Beyond Ltd

5぀星のうち5の評䟡

Best company around

Orderd a new bathroom suite for our next house project. Arrived in time and a high quality standard as well not to mention for a great price. Will be highly recommending to friends and family.

2023幎11月2日
自発的なレビュヌ

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