Bathroom Point レビュー 142

Ordered our entire bathroom from here and so impressed with the customer service! Our builder has been incredibly complimentary on the quality of the items as well. Very happy and would definitely use again.

I made an error in my order but Jake was very attentive and sorted it all out for me. Unexpectedly good personal service for an internet based store.

This company is par excellence, I ordered the wrong size shower. And had builders on site the next day. Jake on the phone was so helpful and understanding. He organised an early morning drop of with the new correct sizes. And moreover reimbursed my outstanding balance straight away site unseen. Old fashioned rare genuine top drawer customer service. From the boys in Wales.

All round good experience

Great choice, prompt delivery and good quality products.

Great delivery and the bit does the job thanks Laurence

Beautiful quality items, great price and well packaged for delivery. We had a nightmare with the third party courier but Jake at Bathroom Point went above and beyond to make up for this. Great customer service goes a long way, we would order again and recommend to others.

We looked at tons of shower screens and read the reviews and chose the hinged one as it gave us a little extra length.It came very quickly. The instructions were a bit confusing and we had to have the door folding outwards as it hit the shower going inwards.The rubber seals were extremely difficult to get on and very flimsy.Hence we are getting water leaking under the seal and onto the floor.We have to wipe the water off the edge of the bath with a towel each time we use it.Luckily we haven't put the new floor down yet.

Fantastic customer service, really appreciate it when Jake goes above and beyond to get back you you

I ordered a shower tray and a shower unit online and their were issues with the delivery but the level of service offered went far beyond the expected. Jake worked hard on finding solutions to get the product to me on time and I hope the company sees what an asset they have in him.

Had no idea you only started up in business this year because it was all so smooth and efficient. Here is a company which does more than pay lip service to customer care... you actually DO care about your customers and I felt valued throughout. My two email queries were answered promptly and charmingly; the prices were competitive, delivery was prompt, well packaged and I was kept informed. This is how all on-line shopping should be. It obviously CAN be done! Thanks guys .

All good with my order. thank you Bathroom Point

Great products for a really fair price, quick delivery with updates

Straight forward transaction, nice item, no hidden fees. I was expecting an email to say there will be an extra delivery charge because I live in a rural area, but they were true to their word.

The plumber mentioned that the item was used because dirty water splashed out of the mixer. I didn't reach out to the company to return it because I would have had to pay more for the plumber to come back on a later day to replace it. I won't be purchasing anything from this company again.

Great service, fast delivery, taps are lovely and will go lovely in my new bathroom once fitted

Great range of panels at a competitive price..Quick delivery

Ordered a thermostatic shower, I am so pleased with my purchase, was kept informed the whole way right up to delivery, first class service.

They say first impressions matter. My very first impression speaking with someone in customer service got me hooked. They were honest, courteous and friendly. I felt the humility of a small, family-run company.

I bought a Litchfield i6 1200mm Sliding Shower Door and side panel. This turned out to be such an excellent product, sturdy and very well made. Delivery was seamless and on time, which meant we had no delays to our house revamp project.

I recommend this company without any reservations and would happily do business with them again. I experienced no issues whatsoever and I simply cannot fault them in any way. Truly exemplary!