Amazing place Togo so friendly and very helpful but you have to become part of a tier either 1 2 or 3. Tier 1 is players and tier 2 is for some pre orders depending on the release levels but really go... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Since this shop opened and my kid learnt to play the card version of Pokémon he spends less time staring at his consoles and more time building decks, strategizing and playing with other real life pe... もっと見る
Been trying for weeks to obtain a physical copy of Pokemon Pokopia! My family absolutely loves the game, and we needed a second copy but getting it digitally from the eshop (that we’d never be able... もっと見る
Booked a spot for the magic the gathering commander night, arrived only 15 minutes after the start and was told there was no places left. One of the staff mentioned my name was the only one he didn't... もっと見る
企業が回答しました
企業情報
当該企業による記述
Bath TCG is a small company setup to provide trading card games and accessories at affordable prices. We pride ourselves on our customer service and are happy to help with any questions you may have.
連絡先
Fullers Way, BA2 2UG, Bath, 英国
- 07597 721064
- admin@bathtcg.co.uk
- bathtcg.co.uk
4.7
優良
347件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Recommended
Very happy with the service provided by Bath TCG. Placed a pre-order, and the product was delivered on time and in excellent condition. Was easy to communicate with for any queries.
2021年7月2日
自発的なレビュー
Great company
Excellent items. Fast dispatch. Good communication when called with a query, Trustworthy business. I’ll be back.
2021年6月29日
自発的なレビュー
Kept me up to date on ETA for my…
Kept me up to date on ETA for my pre-order with very quick delivery once it was available. The parcel box was damaged quite badly - not sure how much of this is due to the packaging material and how much of it was due to courier handling issues. Great overall, would recommend.
2021年6月24日
Bath TCG からの回答
Hi,
Thank you for the feedback and I'm glad you were happy with the level of communications.
I'm sorry to hear the parcel didn't make it to you in the best condition but seems like the packaging did it's job and kept the product safe? If you wanted to please send me some photos and I can have a look and see if there is anything more I can do to improve this.
Thanks,
Ben
Recommended
Very happy with the service provided. My order was delayed but Bath TCG notified me well in advance to keep me in the loop. When the items are finally out of stock, my order was sent and delivered promptly.
2021年6月17日
Excellent and competitive alternative to the big name retailers.
To be honest, I only tried Bath TCG on a whim as all the big name retailers had sold out of the Pokémon box I was after. It was a good choice however.
I was very happy with the service and the communication I received throughout was excellent. You wouldn't get this from a larger company.
The prices were competitive and should I need any similar items again I will happily check stock here first. Excellent seller and cannot commend enough. Support smaller businesses.
2021年6月17日
Great Service, Communication & Prices
Cannot fault Ben from Bath TCG. Honest guy providing an exceptional service as always. Continues to be my go-to website for any and all TCG goodies.
2021年6月17日
Everything was perfect
2021年6月15日
Perfect service
2021年6月3日
Great independent store with really…
Great independent store with really competitive prices and smooth efficient delivery
2021年5月14日
Great experience order came on time and…
Great experience order came on time and had no problems at all
2021年5月14日
Excellent customer service
Excellent customer service.
I bought some TCG sleeves which weren't in stock, BathTCG replaced these with a higher price version at no extra cost they then agreed to replace the lower quality sleeves with the better quality they had originally replaced the missing stock with, without charging anything additional for extra postage.
2021年5月4日
Bath TCG からの回答
Hi Tom, thanks for the review. Apologies for the initial issue with stock but glad you were happy with the replacement sleeves.
Thanks again,
Ben
Great seller
Great seller, with very reasonable prices. I’m sure il be shopping here again.
2021年4月27日
Great selection of items at very…
Great selection of items at very reasonable prices and impeccable customer service.
2021年4月25日
Seller got mixed up with items and…
Seller got mixed up with items and packaged product poorly. Did provide a refund for the items he mixed up.
2021年4月24日
Bath TCG からの回答
Hi Jay,
I did contact everyone about the mix up with the checklanes and can only apologise again for that.
Would you please contact me with regards to the packaging as this is the first I have heard about it and would like to understand what was poor about it so that I can see if there are any changes I need to make.
Thanks
Ben
Bath TCG
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