The guy I spoke with was extremely helpful . as I was unsure as to what was available .He was very knowledgeable and able to help me with my hard to fix problems. Thanks again. Sorry I can not reme... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Wow, I have already received my order & I only placed it on Wednesday & today is Friday!! Absolutely brilliant service! More than 5 stars actually. Been kept in the loop the whole way through th... もっと見る
Excellent. Problem with the delivery rectified overnight before the long weekend. We overloaded it with an oversized pig and it performed flawlessly. I bought my first setup from these guys 10yrs ago... もっと見る
Customer service was among the best I have experienced in fifteen years. Prompt and thoughtful responses to my questions about the pizza tool stand I needed. Attentive follow up and follow through aft... もっと見る
企業が回答しました
企業情報
BBQ Spit Rotisseries について
当該企業による記述
About us
BBQ Spit Rotisseries is Australia’s largest spit roast store. Choose from over 70 models of spit rotisseries, smokers, pizza ovens, BBQs, and spit motors.
Flaming Coals Offset Smoker BBQ
当該企業による記述
- Flaming Coals Offset Smoker BBQ
- https://bit.ly/2Z3kTT6 If you are looking for a solid and sturdy Texas-style offset smoker without breaking the budget, then the Flaming Coals Offset Smoker BBQ is the logical choice. For added durability and efficiency, this smoker is constructed out of 3 & 4mm thick steel making it strong, the extra thickness in the body means less fuel is needed to maintain your desired cooking temperatures and together with the 20mm wide heat sealing tape around the cook chambers doors makes this one of the best value, high quality offset smokers available in Australia.
Customer service guarantee, 60 day returns, 1-2 year warranties
When you join our BBQ Spit Rotisseries family, you are covered by our Customer Service Guarantee, Returns and Warranty Policies
2-year warranty on Flaming Coals motors with our own onsite technician for your peace of mind
60 day returns policy on unused products from the date of purchase in case you change your mind
24-hour Monday-Saturday phone support
3 hour response time to emails 9am-5pm Monday-Saturday
Online live chat support 9am-5pm Monday-Saturday
Fast dispatch within 1 working day (for in-stock items)
Assembly videos and user manuals to ensure you get the support you need
Online Learning & Support Centre packed full of recipes and how-to guides
Our own Facebook community to share ideas, tips, photos etc.
連絡先
59 Brunel Road, 3198, Seaford, オーストラリア
- 1300 002 771
- sales@bbqspitrotisseries.com.au
- bbqspitrotisseries.com.au
BBQ Spit Rotisseries
4.8
優良
3489件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 66％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The guy I spoke with was extremely…
The guy I spoke with was extremely helpful . as I was unsure as to what was available .He was very knowledgeable and able to help me with my hard to fix problems. Thanks again. Sorry I can not remember your name.
2026年8月4日
Prompt delivery and was also provided…
Prompt delivery and was also provided two options for shipping which decreased the cost.
2026年7月9日
BBQ Spit Rotisseries からの回答
Thanks for your review, Amber! We’re glad the delivery was prompt and the shipping options helped reduce the cost.
quick and efficient ordering process-…
quick and efficient ordering process- items received were as they were described-
2026年7月8日
BBQ Spit Rotisseries からの回答
Thanks for your review, Louay! We’re glad the ordering process was quick and efficient and your items arrived as described.
BBQ Spit Rotisseries からの回答
Thanks for your review, Jack! We’re glad you were happy with the advice, tracking and service.
Good work with the delivery and the…
Good work with the delivery and the product was very good, thank you
2026年7月2日
BBQ Spit Rotisseries からの回答
Thanks for your review, Mohammed! We’re glad you were happy with the delivery and the product.
BBQ Spit Rotisseries からの回答
Thanks for your review, Pawel! We’re glad you’re happy with the product and speedy delivery.
BBQ Spit Rotisseries からの回答
Thanks for your review, George! We’re glad you were happy with the fast delivery and customer service.
I love the product and feel like part of a family
I love the product and with post sale engagement, I feel like part of a family rather than a customer.
2026年7月6日
BBQ Spit Rotisseries からの回答
Thanks for the wonderful review, Brenton! It means a lot to hear you feel part of the Flaming Coals family. We truly appreciate your support.
Shipped faster than expected
Shipping was earlier than expected. I look forward to trying the combination
2026年7月6日
BBQ Spit Rotisseries からの回答
Thanks for your review, Peter! We’re glad your order arrived earlier than expected and hope you enjoy trying the combination.
Extremely fast service.
Extremely fast service. Got 2 Bedourie ovens as I left my others at a friends. Put them to good use last weekend with roast pork and roast lamb with veggies. Thanks for the quick service to make sure we were ready for the trip.
2026年7月2日
BBQ Spit Rotisseries からの回答
Thanks for your review, Tim! We’re glad you were happy with our fast service.
Had to wait two weeks for a product…
Had to wait two weeks for a product which I bought. When buying the product it showed as in stock but received an email to inform me that there was no stock. Don't sell something you don't have.
2026年7月2日
BBQ Spit Rotisseries からの回答
Hi Anton,
Thank you for taking the time to leave your feedback. We sincerely apologise for the inconvenience caused.
We understand how disappointing it is to place an order for an item that was listed as in stock, only to be advised afterwards that it was unavailable. While we do our best to keep our inventory accurate, there are unfortunately occasions where stock levels can change before our system updates. For that, we sincerely apologise for the inconvenience.
We appreciate your patience and your understanding, and we're continually working to improve our stock management processes to help prevent this from happening in the future.
Thank you again for your feedback.
Kind Regards,
Jade D.
BBQ Spit Rotisseries
BBQ Spit Rotisseries からの回答
Thanks, John! Great to hear you were happy with both the product and our service.
BBQ Spit Rotisseries からの回答
Thanks, Gus! We’re glad you like the range, and we appreciate your feedback on shipping costs.
Quick and efficient
2026年6月3日
BBQ Spit Rotisseries からの回答
Thanks, Nick! Great to hear everything was quick and efficient.
BBQ Spit Rotisseries からの回答
Thanks, Jeff! We’re very happy to hear it!
BBQ Spit Rotisseries からの回答
Thanks, Shara! Great to hear your order was dispatched so quickly.
BBQ Spit Rotisseries からの回答
Thanks, Andrew! Great to hear you were happy with the product, service and delivery.
BBQ Spit Rotisseries からの回答
Thanks, Nicholas! Great to hear the rotisserie was exactly what you wanted.
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