Bcasino レビュー 1,133

TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I found the customer service to be very helpful, efficient & effective. The agents who assisted me via live chat were really friendly & professional. The AI is very swift & informative.

企業が回答しました

5つ星のうち4の評価

Cabrel is my VIP Account Manager and has amazing customer service he is always quick to respond whenever I make contact. Payouts are pretty quick and all my favourite games are here as well. There is... もっと見る

企業が回答しました

5つ星のうち1の評価

B-Kasino antoi ilmais pyörrittyksiä jolla voitin muutaman euron, alkoin sitten kierröttää niitä euroja ja kierätys meni läpi, sitten pelasin 20s panoksilla ja 40c panokilaa jolla voitin 50e ja kotiutu... もっと見る

企業が回答しました

5つ星のうち4の評価

Submitting my ID was a little difficult, had to email it thru customer support. But that worked I guess never got email back telling me tho. So went to chat online with them and Darlene at customer su... もっと見る

企業が回答しました

企業情報

  1. カジノ
  2. コール センター
  3. ギャンブル サービス
  4. オンライン カジノまたは胴元

Bcasino について

当該企業による記述


bCasino is your ultimate gaming destination, where the excitement never ends. Our extensive game lobby features a diverse selection of classic and modern casino games, ensuring there's something for every player's taste.

But what truly sets us apart are our amazing promotions. Whether you're a casual player or a high roller, we have something special for you. Our daily and weekly promotions offer constant thrills and opportunities to boost your winnings.

For the high rollers seeking a more exclusive experience, we have tailored promotions to cater to your aspirations.

And that's not all!

Our free spins category in the promotion section is a paradise for slot enthusiasts, providing endless chances to spin and win without spending a dime.

Exciting Tournaments: For those who love competition, we regularly host various new release tournaments. Compete against other players and test your skills for a chance to win big prizes.


Classic Casino Experience: We offer a timeless and classic casino experience, with a wide range of games that cater to all preferences. From traditional table games like blackjack and roulette to a vast selection of slot machines, we have it all.

Stay Informed with News: Our news section keeps players up to date with the latest industry news, game releases, and exciting promotions. We believe in keeping our players informed and engaged.

Enjoy the VIP treatment you deserve, with unparalleled rewards and personalized service. Don't miss out on our VIP program, designed with irresistible conditions to pamper our loyal players. Experience luxury perks, dedicated account managers, and exclusive access to events and promotions.

Customer-Centric Approach: At our online casino, customer satisfaction is our top priority. We provide quality support services to assist players with any questions or concerns. Our dedicated team is available around the clock to ensure a smooth and enjoyable gaming experience.

Thank you for choosing us!

当該企業による記述

To our valued players:
Your satisfaction is our priority. We're here to provide an amazing gaming experience and top-notch customer service.

連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

1133件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち2の評価

Nose puedo retirar el dinero

Nose puedo retirar el dinero

2025年5月3日
自発的なレビュー
Bcasino ロゴ

Bcasino からの回答

Gracias por sus comentarios y lamentamos su experiencia.

Aclaramos que su solicitud de retiro se procesó dentro de nuestro plazo habitual y que sus documentos KYC se enviaron correctamente. Sin embargo, notamos que decidió cancelar el retiro y continuó jugando con su saldo.

Entendemos la importancia de los retiros rápidos y nuestro equipo trabaja arduamente para garantizar que todas las solicitudes se gestionen de forma rápida y segura. Si tiene alguna pregunta o necesita más aclaraciones, nuestro equipo de soporte está disponible las 24 horas, los 7 días de la semana, con gusto le ayudará.

5つ星のうち5の評価

Sainey la agente que me atendio en el…

Sainey la agente que me atendio en el chat 10/10
los juegos en verdad son buenos, lo unico que definitivamente no me gusto, es el tiempo de procesamiento de los retiros

2025年5月2日
自発的なレビュー
Bcasino ロゴ

Bcasino からの回答

¡Gracias por su reseña! Realmente apreciamos que se haya tomado el tiempo para compartir sus comentarios con nosotros. ¡Es fantástico escuchar que tuvo una experiencia positiva con Sainey, nuestro agente en el soporte de chat, y que le dio una calificación perfecta de 10/10! Nos enorgullecemos de ofrecer un excelente servicio al cliente, y siempre es alentador saber que nuestro equipo está teniendo un impacto positivo. Con respecto a sus comentarios sobre los juegos, estamos encantados de escuchar que los encuentra agradables. Nos esforzamos continuamente por ofrecer una selección diversa y emocionante de juegos que se adapten a las preferencias de todos nuestros jugadores. Su disfrute es nuestra prioridad, y nos alegra que haya tenido una buena experiencia con ellos. Sin embargo, entendemos sus preocupaciones sobre el tiempo de procesamiento para los retiros. Estamos trabajando activamente para mejorar este aspecto de nuestro servicio para garantizar que nuestros jugadores puedan acceder a sus fondos de manera más rápida y eficiente. Los retrasos en el procesamiento pueden ser frustrantes, y nos disculpamos sinceramente por cualquier inconveniente que esto le haya podido causar. Valoramos sus comentarios y los tendremos en cuenta mientras buscamos mejorar nuestros procesos de retiro. Si tiene más preguntas o necesita asistencia, no dude en comunicarse con nuestro equipo de soporte. Estamos aquí para ayudar y asegurarnos de que tenga la mejor experiencia posible mientras utiliza nuestra plataforma. ¡Gracias nuevamente por su valiosa opinión, y esperamos verlo de regreso pronto!

5つ星のうち5の評価

Great support

Great support

2025年5月1日
自発的なレビュー
Bcasino ロゴ

Bcasino からの回答

Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience with our support team.

Good luck and have fun at bCasino!

5つ星のうち5の評価

People wo actual care

Well I finally got someone hiz name is Kevin that actual card about my chat I've had a couple of ur people to name 1 a fanco wo didn't even want to no bowt my situation mor less want to chat about it but thanks to Kevin for helping

2025年4月28日
自発的なレビュー
Bcasino ロゴ

Bcasino からの回答

Thank you for your feedback! We truly appreciate the time you took to share your experience with us.
It’s wonderful to hear that Kevin was able to assist you and provide the support you were looking for. We strive to ensure that all of our customers receive the attention and care they need, especially in situations where guidance is essential.
We understand that dealing with issues can sometimes be frustrating, and it’s our goal to improve our services continually. Your comments about your previous interactions are invaluable to us, as they help us identify areas for improvement.
We are committed to providing a better experience for all our customers, and we will make sure to recognize Kevin for his exceptional service. If there's anything more we can do to assist you or if you have further feedback, please don’t hesitate to reach out. Your satisfaction is our priority, and we hope to serve you even better in the future. Thank you once again for sharing your thoughts!

5つ星のうち5の評価

Just the interaction with the agent…

Just the interaction with the agent Fanos I could tell he actually tries to interact with costumers and really wants to try help definitely the best agent I've had so far

2025年4月27日
自発的なレビュー
Bcasino ロゴ

Bcasino からの回答

Thank you for your kind words! It truly means a lot to us to hear positive feedback from our valued customers. We strive to create an environment where our agents can provide personalized and effective support to each individual who reaches out to us. Your recognition of Fanos's efforts is greatly appreciated, and we will make sure to pass along your compliments to him.
If you have any further questions, concerns, or if there's anything else we can assist you with, please do not hesitate to reach out. We are here to help you, and your satisfaction is our top priority. Thank you once again for sharing your experience; it motivates us to continue striving for excellence!

5つ星のうち5の評価

Had an agent named fanos amazing on the…

Had an agent named fanos amazing on the speed and no time wasted I have a 99% good review about most agents but this one is the best even though it didn’t work out in my favor that let’s you know how amazing they where losing them would be your lose so you best pay them more lol

2025年4月26日
自発的なレビュー
Bcasino ロゴ

Bcasino からの回答

Greetings Cody, I trust this message finds you in good health.
I fully concur with your evaluation. Fanos is indeed an outstanding agent, and we sincerely appreciate your feedback.
We are thankful for the time you have dedicated to this casino, and we remain at your service.
If there is nothing further you require, I will take my leave for the present. Please keep in mind that we are always available should you need assistance or wish to engage in dialogue. Your feedback is extremely valuable to us and would greatly enhance our day! 😍

5つ星のうち1の評価

Estafa

Me robaron mi deposito no jugado al cancelarme un bono y no me dieron solucion y se quedaron con mi dinero estafadores

2025年4月24日
自発的なレビュー
Bcasino ロゴ

Bcasino からの回答

Gracias por sus comentarios. Lamentamos su experiencia y agradecemos que nos haya comunicado sus inquietudes.

Tenga en cuenta que nos comprometemos a operar de forma justa y transparente, siempre de acuerdo con nuestros Términos y Condiciones. Entendemos sus inquietudes sobre su depósito y queremos asegurarnos de que su caso sea revisado a fondo.

Le invitamos a ponerse en contacto con nuestro equipo de atención al cliente y presentar una queja formal. Nuestro equipo especializado investigará a fondo su cuenta y le brindará una respuesta completa y, si corresponde, la resolución adecuada.

Gracias por su paciencia y comprensión.

5つ星のうち5の評価

Love this site been with them for a…

Love this site been with them for a very long time no disappointments ever 😝

2025年4月26日
Bcasino ロゴ

Bcasino からの回答

Thank you for your great review!
We truly appreciate you taking the time to share your positive experience with us. Your feedback not only motivates our team but also helps potential customers understand the quality of service we strive to provide.
It's wonderful to hear that you have been with us for a long time and that we have consistently met your expectations. We aim to create a reliable and enjoyable environment for all our users, and knowing that we've succeeded in your case is incredibly gratifying.
If you have any suggestions or further comments on how we can enhance your experience even more, please don't hesitate to reach out. We are always eager to hear from our valued customers to ensure we continue to meet your needs and preferences.
Thank you once again for your support! We look forward to many more great moments together on our platform.

5つ星のうち1の評価

Love the site easy to navigate games…

Complete scam don't use them requested my money and of course they said that I wagered more then the promotion there for my withdrawal was canceled and they kept half my winnings total scam. I played with the last of my wings they gave back will never give them anymore $ scam

2025年4月22日
自発的なレビュー
Bcasino ロゴ

Bcasino からの回答

Hi dgm,

We’re sorry to hear about your experience and understand how frustrating this must be.

Our promotions do come with specific terms and conditions, including wagering requirements, which are clearly outlined at the time of the offer.

If there was any confusion or if you feel something wasn’t handled correctly, we’d appreciate the chance to review your case.

Please reach out to our support team with your account details so we can take a closer look and assist you further.

Your feedback is important to us, and we’re committed to ensuring a fair and transparent experience for all our players.💛

bCasino Support Team

5つ星のうち5の評価

Good games fast loading

Good games fast loading
Quick response

2025年4月24日
自発的なレビュー
Bcasino ロゴ

Bcasino からの回答

Hi Sarah.
Thanks a lot for the great review! 😊 We're so glad to hear you're enjoying the games and that everything’s loading quickly for you—that’s what we love to hear!
And it's awesome to know our team was able to respond quickly too. If there's ever anything you need, we're just a message away!

5つ星のうち5の評価

The service is very good

The service is very good. Kevin was very helpful.

2025年4月23日
自発的なレビュー
Bcasino ロゴ

Bcasino からの回答

Thank you so much for your kind words!
We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our service.
It's always our goal to provide excellent support, and we're glad to know that Kevin was able to assist you effectively.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out to us. Your satisfaction is our top priority, and we are here to help you with anything you may need.
Thank you once again for taking the time to share your experience with us! We look forward to serving you again soon.

5つ星のうち5の評価

Es mujenialy buena la aplicación y tienen una…

Es muy buena la aplicación y tienen una exelente atención muchas gracias

2025年3月26日
自発的なレビュー
Bcasino ロゴ

Bcasino からの回答

Hola Jose.
¡Muchas gracias por tus amables palabras! Estamos realmente felices de saber que estás disfrutando de la aplicación y tuviste una gran experiencia con nuestro servicio. 💛
Tu apoyo significa mucho para nosotros—¡gracias de nuevo por tomarte el tiempo para compartir tus comentarios!

5つ星のうち1の評価

Paskin casino ikinä et varmasti ikinä…

Paskin casino ikinä et varmasti ikinä tule voittamaan omia takaisin plus kaikki free spins jutut nii älkää edes vaivautuko niihin koska teidän pitää vielä sen jälkeen voittaa free spineistä tulleet voitot 50 kertaisina takas plus voit voittaa vähemmän kuin pitää pelata takaisin että saat sen rahan sieltä

2025年4月23日
自発的なレビュー
Bcasino ロゴ

Bcasino からの回答

Thank you for your feedback, and we're sorry to hear you’re feeling disappointed.

Our bonus promotions do come with wagering requirements, which are clearly outlined in the promotion terms and conditions, making them fully transparent to players and allowing them to make an informed decision before participating. Bonus wagering requirements are a standard in the online casino industry.

We understand it can be frustrating when luck doesn’t go your way. Please note that all our games are fully licensed, and every bet outcome is determined by certified random number generators to ensure fairness. Should you need any assistance, our Support team is always here to help.

5つ星のうち1の評価

Pésima experiencia,nunca me quisieron…

Pésima experiencia,nunca me quisieron pagar lo ganado y optaron por bloquear mi cuenta quedándose con mi dinero, simplemente unos ladrones!!!!

2025年3月7日
自発的なレビュー
Bcasino ロゴ

Bcasino からの回答

Gracias por tomarse el tiempo para compartir sus comentarios. Lamentamos que haya tenido una experiencia decepcionante con nosotros. Tenga la seguridad de que nos tomamos muy en serio todos los asuntos relacionados con su cuenta y siempre actuamos de acuerdo con nuestros Términos y Condiciones, que todos los jugadores aceptan al registrarse.

Si cree que su caso requiere una investigación y revisión más profunda, le recomendamos que se ponga en contacto con nuestro equipo de soporte, quienes le ayudarán a presentar una queja formal.

Gracias por su comprensión y cooperación.

5つ星のうち5の評価

Great.Easy

Great.Easy

2025年4月19日
自発的なレビュー
Bcasino ロゴ

Bcasino からの回答

Hello Dicoy,

Thank you for your kind words !

You are truly appreciated here at bCasino 💛

5つ星のうち5の評価

Very nice sevice 100% satifait

2025年4月19日
自発的なレビュー
Bcasino ロゴ

Bcasino からの回答

Thank you so much for your kind words and for taking the time to share your positive experience with us!
We truly appreciate your feedback, as it helps us understand what we are doing right and where we can continue to improve.
It is always our goal to provide exceptional service and to ensure that our customers feel fully satisfied with their experience.
We are thrilled to hear that you found our service to be excellent and that you are 100% satisfied.
Your satisfaction is our top priority, and it motivates us to keep delivering the best possible experience to all our customers.
If you have any further comments or suggestions, please do not hesitate to reach out to us.
We are always here to assist you and would love to hear more about what you enjoyed or how we might enhance your experience even further in the future.
Thank you once again for your wonderful feedback, and we look forward to serving you again soon!

5つ星のうち5の評価

Very awesome

Very awesome

2025年4月18日
自発的なレビュー
Bcasino ロゴ

Bcasino からの回答

Thank you for your fantastic review!
We appreciate you sharing your positive experience with us. Your feedback inspires us to keep providing excellent service. We're thrilled to hear you found our offerings "very awesome." It's rewarding to know we've met your expectations.
If you have any highlights or suggestions for improvement, we'd love to hear them. Your insights help us enhance our services for everyone.
Thanks again for your kind words. We look forward to serving you again soon and hope your next visit is even better! If you have any questions or need assistance, please reach out.

5つ星のうち1の評価

Trustpilot I am going to give you one…

Trustpilot I am going to give you one star rating soon for favoring places like this. How come they got 4 star? If I had option to rate them in negative stars I would. Another rip off misleading thieves. Do not waste your time & money here. That's it.

2025年4月13日
自発的なレビュー
Bcasino ロゴ

Bcasino からの回答

We are sorry to hear that your experience did not meet your expectations. Please know that we take all reviews seriously—positive or negative—and we're committed to creating a fair and transparent gaming environment for all our players.

Please reach out to our support team via LiveChat or at support@bcasino.com with more details about your experience. This will help us investigate and address any concerns directly.

5つ星のうち4の評価

Kaikki

Ihan ok,kasino aina kun antaa ilmaisia kierroksia. Hyviä pelejä ja kauniita naisia.

2025年4月12日
自発的なレビュー
Bcasino ロゴ

Bcasino からの回答

Thank you for taking the time to share your feedback with us! We truly appreciate your input and are glad to hear that you find our casino to be satisfactory. Your mention of the free spins is particularly exciting, as we strive to provide our players with opportunities to enhance their gaming experience. It's great to know that you enjoy the selection of games we offer. We are continuously working to expand and improve our game library to ensure that there is always something new and engaging for our players to explore. Additionally, we are pleased to hear that you appreciate the aesthetics of our platform and the overall atmosphere we aim to create. We believe that a visually appealing environment can significantly enhance the gaming experience. If you have any suggestions or specific games you would like to see in the future, please don't hesitate to reach out. Your feedback is invaluable as we strive to provide the best possible experience for our players. Thank you once again for your kind words, and we look forward to seeing you back at the casino soon!

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報