Se pensate di aver già provato un buon servizio clienti, preparatevi a ricredervi, perché Rocco di BCM Markets ridefinisce completamente gli standard dell'assistenza. Non si limita a "risolvere prob... もっと見る
企業が回答しました
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Pienamente soddisfatto, qualsiasi cosa sempre pronti a risolvere qualsiasi tipo di problema dall’assistenza tecnica a tutto ciò che riguarda il mondo trading. Consigliatissimo
企業が回答しました
Buongiorno volevo segnalare che dopo un periodo di prova, ho riscontrato una difficoltà nel momento in cui ho richiesto il prelievo. Utilizzato link per l'assistenza ho ricevuto una mail in brevis... もっと見る
企業が回答しました
Avevo bisogno di collegare il vecchio conto fatto tramite il vecchio sito, con il nuovo sito e ho dovuto ricreare un nuovo account. Ho chiesto assistenza dei passaggi da fare e sono stati esaustivi. U... もっと見る
企業が回答しました
企業情報
当該企業による記述
BCM Markets is a regulated multi-asset online broker built for traders looking for a reliable, straightforward way to access global financial markets. Our focus is simple: good trading conditions, solid technology and real support when clients need it. We know that choosing a broker is not only about spreads or platforms. It is also about having clear information, efficient processes and a team that is available when something needs to be resolved. Through BCM Markets, clients can trade a broad range of global markets, including Forex, Commodities, Indices, Metals and other major asset classes. We aim to offer competitive pricing, fast execution and a smooth trading experience for both experienced traders and those approaching the markets for the first time. BCM Markets works with established banking infrastructure, including a Tier 1 banking provider for payment flows, and top-tier liquidity providers. This helps us offer stable pricing, efficient execution and a dependable environment for our clients. We put a lot of value on communication. Whether it is help with account opening, verification, deposits, withdrawals, platforms or general account questions, our team is here to provide practical and timely support. We continuously improve our service by listening to client feedback and focusing on the details that matter most in day-to-day trading. BCM Markets Ltd is authorised and regulated as an Investment Dealer by the Financial Services Commission of Mauritius under Licence Number GB233202163. Trading leveraged products involves risk. Clients should ensure they understand the risks involved before trading.
連絡先
3, Emerald Park, Trianon, 72257, Quatre Bornes, モーリシャス
- support@bcm-markets.com
- bcm-markets.com
4.7
優良
59件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lavoro con Alex da un paio di mesi e…
Lavoro con Alex da un paio di mesi e sono molto soddisfatto di come mi gestisce ! Scrivo e me o di qualche minuto ho il problemi risolto! Vi ringrazio per il supporto e la tempestivitá e sono felice di lavorare per questo Broker
2026年4月22日
自発的なレビュー
BCM Markets からの回答
Thank you for your 5-star review!
We truly appreciate your feedback and are delighted to know that you had a positive experience with BCM Markets. Our team is committed to providing reliable service, professional support, and a trading environment that meets our clients’ expectations.
Thank you for choosing BCM Markets.
Buongiorno volevo segnalare che dopo un…
Buongiorno volevo segnalare che dopo un periodo di prova, ho riscontrato una difficoltà nel momento in cui ho richiesto il prelievo.
Utilizzato link per l'assistenza ho ricevuto una mail in brevissimo tempo dove mi hanno guidato e supportato fino alla risoluzione del problema.
Seri,efficenti, servizio assistenza puntuale ed esaustivo .
Ciao Renato
2026年4月2日
自発的なレビュー
BCM Markets からの回答
Thank you for your 5-star review!
We truly appreciate your feedback and are delighted to know that you had a positive experience with BCM Markets. Our team is committed to providing reliable service, professional support, and a trading environment that meets our clients’ expectations.
Thank you for choosing BCM Markets.
Truly excellent experience
Truly excellent experience, very fast and helpful support. I'm very satisfied.
Highly recommended
2026年3月18日
自発的なレビュー
BCM Markets からの回答
Thank you for your 5-star review!
We truly appreciate your feedback and are delighted to know that you had a positive experience with BCM Markets. Our team is committed to providing reliable service, professional support, and a trading environment that meets our clients’ expectations.
Thank you for choosing BCM Markets.
BCM Markets removed $5,335.26
BCM Markets removed $5,335.26 in profits from my trading account on October 23, 2025, citing "bonus abuse." I dispute this removal, claiming my trading was legitimate and compliant with their Terms and Conditions. The broker has acknowledged my complaint but has provided no substantive response, no complaint reference number, no specific timeline, and no resolution despite and then complete silence on multiple follow-ups over 7 weeks.
It has been 105 days now since I first made a complaint to BCM Markets. I am still waiting to hear from BCM Markets about the issue I reported to BCM Markets.
82 days since BCM's last communication (Nov 19, 2025)
BCM Markets does what it wants without any consequences. It is like they are, above the law or something. BCM Markets just keeps on doing its thing no matter what. Nobody seems to be able to stop BCM Markets from doing whatever it feels like.
Eighty two days of silence is a long time. It really shows that they do not care about their clients. I mean eighty two days of silence is contempt for the people who are giving them business. The clients are the ones who are keeping them in business so you would think they would want to talk to them.. No eighty two days of silence shows contempt, for clients and that is just not right.
The amount of money that was stolen is five thousand three hundred thirty five dollars and twenty six cents.
Days without resolution: 105
The chance of getting is really small but I will always keep telling people about the dangers of this thing the probability of recovery is low and that is why I will never stop warning others about the probability of recovery.
This is not just about my money anymore. It's about preventing YOU from being the next victim.
2025年10月23日
自発的なレビュー
BCM Markets からの回答
Dear Reviewer,
We take transparency and client protection very seriously and would like to clarify the facts regarding this case.
First and foremost, your initial deposited capital was fully returned. At no time were your personal funds withheld by BCM Markets.
Following a standard compliance and risk management review, our Compliance Department identified trading activity that constituted bonus abuse, in direct violation of the Terms and Conditions accepted during account registration. The bonus program is intended to support genuine retail trading activity and not strategies designed to exploit trading conditions.
Our Compliance team communicated the findings and provided detailed explanations on two separate occasions (October 23, 2025, and November 19, 2025). The decision was based on trading patterns consistent with prohibited activity under our bonus policy, including high-risk exposure around major market events using bonus funds.
For clarity:
• Client deposits remain fully protected and were returned.
• Bonus funds are subject to specific usage rules.
• Profits generated through violations of bonus terms may be removed in accordance with the contractual agreement accepted by the client.
• These policies exist to protect all clients and ensure a fair trading environment.
We strongly reject any allegation of misconduct by BCM Markets. The matter has been reviewed under our standard procedures and the case has been formally closed.
We encourage reviewers to present complete and accurate information when publishing public statements.
Should you require further clarification, our support team remains available through our official communication channels.
BCM Markets
Customer Support Team
BCM Markets からの回答
Thank you for your 5-star review!
We truly appreciate your feedback and are delighted to know that you had a positive experience with BCM Markets. Our team is committed to providing reliable service, professional support, and a trading environment that meets our clients’ expectations.
Thank you for choosing BCM Markets.
Ottimo broker..
Ottimo broker... consigliatissimo sia a livello di assistenza che di prelivi...che dire non manca nulla 🔝
2025年12月1日
自発的なレビュー
BCM Markets からの回答
Thank you for your 5-star review!
We truly appreciate your feedback and are delighted to know that you had a positive experience with BCM Markets. Our team is committed to providing reliable service, professional support, and a trading environment that meets our clients’ expectations.
Thank you for choosing BCM Markets.
BCM Markets からの回答
Thank you for your 5-star review!
We truly appreciate your feedback and are delighted to know that you had a positive experience with BCM Markets. Our team is committed to providing reliable service, professional support, and a trading environment that meets our clients’ expectations.
Thank you for choosing BCM Markets.
BCM Markets からの回答
Thank you for your 5-star review!
We truly appreciate your feedback and are delighted to know that you had a positive experience with BCM Markets. Our team is committed to providing reliable service, professional support, and a trading environment that meets our clients’ expectations.
Thank you for choosing BCM Markets.
BCM Markets からの回答
Thank you for your review.
We appreciate you taking the time to share your feedback with BCM Markets. We are sorry to hear that your experience did not fully meet your expectations, and we would like to better understand how we can improve.
Please feel free to contact us at support@bcm-markets.com with any suggestions or details about your experience. Your feedback is very important to us and helps us continue improving our services.
Thank you for choosing BCM Markets.
Ho avuto bisogno di un aiuto per…
Ho avuto bisogno di un aiuto per setting iniziale e Riccardo è stato di una disponibilità e competenza straordinaria.
Persona gentilissima disponibile e molto preparata.
Grazie ancora.
Un caro saluto
2025年12月3日
自発的なレビュー
BCM Markets からの回答
Thank you for your 5-star review!
We truly appreciate your feedback and are delighted to know that you had a positive experience with BCM Markets. Our team is committed to providing reliable service, professional support, and a trading environment that meets our clients’ expectations.
Thank you for choosing BCM Markets.
Broker pazzesco e Assistenza incredibile
Incredibile è pazzesco come loro riescano a lavorare bene e io a lavorare bene con loro, assistenza che mi lascia stupito tutte le volte, in 5 minuti un problema viene risolto le commissioni da parte di affiliato vengono pagate istantanee dopo ogni chiusura di operazione da parte del cliente, l’interfaccia (Dashboard ecc…) molto semplice intuitiva, miglior broker con cui io abbia mai lavorato
2025年11月15日
自発的なレビュー
BCM Markets からの回答
Thank you for your 5-star review!
We truly appreciate your feedback and are delighted to know that you had a positive experience with BCM Markets. Our team is committed to providing reliable service, professional support, and a trading environment that meets our clients’ expectations.
Thank you for choosing BCM Markets.
Negli ultimi mesi ho avuto modo di…
Negli ultimi mesi ho avuto modo di utilizzare questo broker e la mia esperienza è stata decisamente positiva. Sin dall’inizio ho apprezzato la piattaforma semplice da usare e ben organizzata, ma ciò che mi ha convinto maggiormente è stata l’affidabilità nelle operazioni di deposito e prelievo.
I depositi sono sempre stati rapidi e senza intoppi, con diverse modalità di pagamento disponibili e conferme quasi immediate. Anche i prelievi, spesso il punto più critico con molti broker, sono stati gestiti in modo trasparente e puntuale: ogni richiesta è stata elaborata entro i tempi previsti e i fondi sono arrivati senza ritardi.
Nel complesso posso dire di essermi trovato molto bene. Per chi cerca un broker intuitivo e affidabile nella gestione dei fondi, questa è stata senza dubbio un’ottima esperienza. Come sempre, consiglio comunque di informarsi e operare in modo responsabile, ma per quanto mi riguarda il servizio è stato all’altezza delle aspettative.
2025年11月15日
自発的なレビュー
BCM Markets からの回答
Thank you for your 5-star review!
We truly appreciate your feedback and are delighted to know that you had a positive experience with BCM Markets. Our team is committed to providing reliable service, professional support, and a trading environment that meets our clients’ expectations.
Thank you for choosing BCM Markets.
Broker molto affidabile
Broker molto affidabile, spread e slippage ottimi, Assistenza al top sempre gentili, rapidi e disponibili.
2025年11月13日
自発的なレビュー
BCM Markets からの回答
Thank you for your 5-star review!
We truly appreciate your feedback and are delighted to know that you had a positive experience with BCM Markets. Our team is committed to providing reliable service, professional support, and a trading environment that meets our clients’ expectations.
Thank you for choosing BCM Markets.
Ci lavoro ormai da 6 mesi
Ci lavoro ormai da 6 mesi, e lo sto consigliando a molti amici trader. Sono seguito dall’assistenza da Alessio, super disponibile da ogni punto di vista
2025年5月1日
自発的なレビュー
BCM Markets からの回答
Thank you for your 5-star review!
We truly appreciate your feedback and are delighted to know that you had a positive experience with BCM Markets. Our team is committed to providing reliable service, professional support, and a trading environment that meets our clients’ expectations.
Thank you for choosing BCM Markets.
Broker super efficiente e con ottime…
Broker super efficiente e con ottime performance. Super consigliato
2025年10月15日
自発的なレビュー
BCM Markets からの回答
Thank you for your 4-star review!
We truly appreciate your feedback and are glad to know that your experience with BCM Markets was positive. We are always working to improve our services, support, and overall trading experience.
If you have any suggestions on how we can earn that 5th star, please feel free to contact us at support@bcm-markets.com.
Thank you for choosing BCM Markets.
La mia esperienza è stata molto…positiva
La mia esperienza è stata molto positiva sia per il personale e l'azienda molto seria!!
2024年9月16日
自発的なレビュー
BCM Markets からの回答
Thank you for your 5-star review!
We truly appreciate your feedback and are delighted to know that you had a positive experience with BCM Markets. Our team is committed to providing reliable service, professional support, and a trading environment that meets our clients’ expectations.
Thank you for choosing BCM Markets.
Broker affidabile
Broker affidabile, con collaboratori disponibili, veloci e presenti per risolvere qualsiasi necessità
2025年9月3日
自発的なレビュー
BCM Markets からの回答
Thank you for your 5-star review!
We truly appreciate your feedback and are delighted to know that you had a positive experience with BCM Markets. Our team is committed to providing reliable service, professional support, and a trading environment that meets our clients’ expectations.
Thank you for choosing BCM Markets.
BCM is a great broker with great…
BCM is a great broker with great conditions a fast costumer support and withdrawals. Instant Deposit and withdrawals.
Top for IBs and Affiliate.
2025年7月31日
自発的なレビュー
BCM Markets からの回答
Thank you for your 5-star review!
We truly appreciate your feedback and are delighted to know that you had a positive experience with BCM Markets. Our team is committed to providing reliable service, professional support, and a trading environment that meets our clients’ expectations.
Thank you for choosing BCM Markets.
BCM Markets からの回答
Thank you for your 5-star review!
We truly appreciate your feedback and are delighted to know that you had a positive experience with BCM Markets. Our team is committed to providing reliable service, professional support, and a trading environment that meets our clients’ expectations.
Thank you for choosing BCM Markets.
BCM Markets からの回答
Thank you for your 5-star review!
We truly appreciate your feedback and are delighted to know that you had a positive experience with BCM Markets. Our team is committed to providing reliable service, professional support, and a trading environment that meets our clients’ expectations.
Thank you for choosing BCM Markets.
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