Beacon Funding レビュー 44

"Inflexible Lender Forces Livelihood Threat Despite Proven Loyalty and Hardship"
As a loyal, repeat customer, I am incredibly disappointed and feel let down by this company. Despite my proven history of financial responsibility, good-faith partial payments during a recent downturn, and extraordinary efforts made during vehicle downtime, the company is now threatening my livelihood over a $
30% balance and refusing all communication or negotiation.

I previously purchased and paid off a vehicle with this company without a single hiccup. In good faith, I returned for a second vehicle purchase. The representative assured me I was receiving the "same type of deal" as before. It was not. I was placed in a lease-with-option-to-buy agreement, which fundamentally changed my financial obligations and flexibility—a fact that was obscured during the sale process.

My industry recently experienced a significant slowdown. Furthermore, the vehicle itself required extensive repairs—a full transmission and radiator replacement. This resulted in over six weeks of vehicle downtime with zero income for me.
Crucially, even during that six-week period of no income and no vehicle use, I continued to make my full monthly payments. This demonstrates my commitment to honoring the contract.

When the industry slowdown persisted, I proactively contacted the company to ask for a temporary restructure of the deal to lower payments until my finances stabilized. They refused outright.
Communication has been appalling. It is nearly impossible to get a representative from the billing department on the phone. No one is ever available, messages are never returned, and my assigned account manager is dismissive, constantly deflecting responsibility by saying someone else makes all the decisions.

I have not abandoned my contract; I am making continuous partial payments to keep the account current. With less than 14 months left on a 40-month contract, I expected a shred of understanding or flexibility for a loyal customer who has clearly demonstrated a commitment to payment, even under duress.
Instead, they are pursuing action that threatens my entire livelihood. This experience has shown me that this company only cares about the bottom line and has zero regard for customer loyalty or real-world financial hardship. Future customers should be warned: do not expect any humanity or flexibility if you encounter a difficult patch.

Do not expect this company to help you if you are down.

I had a large major client (Tricolor Auto) go bankrupt, and they were unable to pay me a large sum of money I was counting on to run my business. I asked Beacon for a 1 month payment deferral, and they insisted on adding $700+ of additional interest at the end of my loan for the minor deferral, which would have been a negligible effort for them. The representative stated "There will be a cost" and "We simple don't do deferrals".

They have every right to stand their ground and leave you on the ground you fell to. There is no contractual obligation for them to lend a helping hand, and they didn't for me.

If you’re a small business owner who needs flexibility during downturns, be aware that Beacon is not that kind of lender.

they are a lot better banks out there to deal with would highly recommend finding a different bank

They take out money from your account with out any proof or authorization and wont sent you any proof why they take it out, they do this often and wont refund it back !!! don't do business with them !!! Deepa and Anthonio are terrible personal to talk too !!! dont buy from them !!!

Bob Dubow was kind, understanding and provided encouraging and prompt response.

Jeff is a STAR! Thank you for your help. Our customers are always happy with response times and knowledge!

I worked with John and he provided a quick and easy experience for financing my new machine. 100% would recommend working with Beacon Funding for any financing needs!

I've been dealing with nick going on 10 years or so. I've purchased 6 or 7 pieces of equipment from Beacon always went smooth. I would recommend to anyone looking buy equipment. They get it done quickly and sufficient. Again thank you nick.

Asher was awesome! We are new owners who reincorporated a business that had been operating for 15+ years, so we are considered a start up company. Asher was able to take all of the information we provided into consideration and allow us to purchase our first new assett as a new company. He was professional, informative and patient, never pushy, and had the answers or found them for the questions we asked. He was just overall a pleasure to work with. There was a bit of a delay with a title issue (not on Beacons end) and there was constant communication until the issue was resolved. Will definitely look to Beacon and Asher for our future funding needs!

Thanks to Taylor and the team for a great and easy process. Thank you guys!!!

I’ve been doing business with chase for a little over 2 years now. He has always made himself available and has always delivered on his promises. Two weeks ago he introduced us to Taylor who is best with used truck and equipment sales knowledge. We wanted to upgrade some equipment and sell old equipment within 24 hours of posting Taylor had brought in over half a dozen qualified offers and a day later it sold! A lot of companies offer up empty promises but not Taylor and chase. When they say they are going to do something they do it! We appreciate your continued support and we look forward to doing lots of business in the future.

Great company to do business with! Taylor workman was awesome and able to get approvals achieved quickly. I will be calling again in the future for more lending.

Taylor Workman was great to deal with. Helped me sell a few of my trucks and got them financed for some customers. Very smooth transaction. Will work with them anytime.

Taylor workman is an excellent guy to work whit super fast to find a deal!!!!

Bob Dubow is fantastic. great follow up. not afraid to jump in on a deal and call a customer to help you get it done. What he says he does. turn around is great and he keeps you in the loop. I enjoy working a deal with Beacon Funding as long as its Bob Dubow. thanks for all your help.

My experience with Beacon Funding, a company promising best-in-class equipment financing solutions since 1990, was disappointing and troubling. From the start, aggressive sales tactics raised red flags, as representatives pushed their services without understanding my business needs.

Despite these concerns, I engaged with Beacon, hoping for the flexible financing options they advertised, like Lease-To-Own and Start-Up Financing. However, the reality was a stark contrast. Customer service was largely unresponsive, and the financing terms lacked the promised flexibility, feeling more designed to benefit Beacon than support my business's growth.

The application process was another pain point, fraught with opaque terms and unexpected fees that only became apparent too late. What was marketed as a streamlined experience felt more like navigating through a maze of bureaucracy, far removed from their claims of sound business practices and a dedication to customer satisfaction.

In reflection, Beacon Funding's service felt misleading, closely bordering on deceptive, rather than the premier financing resource they claim to be. The discrepancy between their advertised commitment to customer care and the actual service provided was significant. My advice to others considering Beacon for equipment financing is to proceed with caution and explore more transparent and customer-focused alternatives.

Robby Ramirez was very patient with me since this was my first time doing this. He explained everything that I didn't understand & took the time to answer all my questions. 🏆
I highly recommend he to anyone

I made an inquiry online and was contacted pretty early the next day. We were looking to finance a piece of equipment. They asked minimal questions and did not require tax returns, just basic financial information which made for a smooth process. They were quick and had a financial agreement over to me in a timely manner. I just enjoyed how easy the process was! I worked with Peter Rueling and he was very communicative via phone, email etc. I was provided a direct phone number to him, no automated system.

Taylor made the process easy and quick!

Exceptionally great on customer service. Beyond satisfied with how fast they work on getting my loan approved. I had no luck with two previous finance companies, I was getting discouraged and about to give up.
I did a little research and kept on hearing about Beacon funding.
So I thought I’d give it one last shot. I must say the process was quick and easy. Instantly approved and thanks to beacon funding I now own my own tow company.
My representative that helped me was
Miles Hendrix. I recommend Miles's at beacon funding for your future purchases for equipment and commercial vehicles.