Bearhug Ltd ロゎ
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Bearhug Ltd レビュヌ 

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TrustScore 5段階評䟡の2.5

2.6

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5぀星のうち1の評䟡

Ordered product and never received it. There is no way of contacting this company. Their contact email address bounces back. I don't have a Instagram account but asked my friend to reach out t... もっず芋る

5぀星のうち3の評䟡

Hi I'm Outdoor Activity Instructor ( kayaking, sailing, rock climbing etc..) The outer and inner layer is great although I would improve hood with additional peak for rain protection like in sailing j... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

So aptly named, I’m wearing it at the moment outside on chilly evening watching the beautiful setting sun in the west of Ireland with my dog. Lots of different uses for my bear hug dry robe, delighted... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I’m so happy with my fabulous Bear 🐻 Hug Robe - the pockets are deep & the inside pockets are great - the fleece is heavy and extremely warm- it’s waterproof 💊 I’m all ready for the winter b... もっず芋る

䌁業が回答したした

䌁業情報

  1. アクティブりェア店
  2. ・
  3. スむミング クラブ

圓該䌁業による蚘述

Bearhug thermal robes were created and inspired by Irish swimmers. Incredibly versatile, providing warmth and practicality, the Bearhug robe is ideal for anyone willing to embrace the wild...

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2.6

期埅以䞋

TrustScore 5段階評䟡の2.5

111件のレビュヌ

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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

2.6

すべおのレビュヌ

(111)

過去12か月のレビュヌ数: 0件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Great product & price point

Great product & price point. Easy to order & pay. Returns not a big issue. I found the product & service superb. Bought 2nd pink limited edition one for Karen for her 60th it's fab

2022幎4月23日
Bearhug Ltd ロゎ

Bearhug Ltd からの回答

Thank you Claire, Glad you are happy with our products and service!

5぀星のうち1の評䟡

Poor customer service

I placed an order 8th January. On 12th January i was contacted to inform me that the colour was no longer in stock and to query if i can pick another. I've replied to this email, and subsequently contacted Bearhug on the support email and via instagram over the last couple of weeks with no reply. Disappointing as they have charged the order but have not allowed me to substitute or claim a refund

2022幎1月20日
自発的なレビュヌ
Bearhug Ltd ロゎ

Bearhug Ltd からの回答

Thank you very much for taking the time to write us a review.

We are very sorry that you were disappointed with the service you received.

We have a new customer service team in place and we would love to be able to help you more with this matter. Please contact us at hello@bearhug.ie with your order number, and a member of our team will get back to you ASAP.

Kind regards,
Bearhug.

5぀星のうち5の評䟡

Quick delivery

Quick delivery
A small issue with a shortage in the colour I’d chosen was swiftly resolved by Bearhug reaching ju to me with a number of options for me to consider.
The coat was delivered the following day.

2021幎12月22日
自発的なレビュヌ
Bearhug Ltd ロゎ

Bearhug Ltd からの回答

Thank you for your feedback. We are glad to have helped resolve the issue and that the service was to your satisfaction.

Kind regards,
Bearhug

5぀星のうち1の評䟡

Such a disappointment

Such a disappointment. Delivery was prompt. Hood on parka was poorly finished. Customer service awful & virtually non existent. Could not & would not recommend. Looking forward to a ⭐⭐⭐⭐⭐ product & service but got ⭐. Buy elsewhere.

2021幎12月8日
自発的なレビュヌ
Bearhug Ltd ロゎ

Bearhug Ltd からの回答

Hi Sinead, we are sorry to hear this. Could you please email us at support@bearhug.ie and we can help you resolve this issue. Thanks, Bearhug Support

5぀星のうち5の評䟡

Thank u

Thank u , excellent service, speedy

2021幎10月15日
Bearhug Ltd ロゎ

Bearhug Ltd からの回答

Thanks Therese for your positive feedback.

Kind regards,
Bearhug

5぀星のうち5の評䟡

Absolutely delighted with my purchase


Absolutely delighted with my purchase of the thermal robe and dry mat. Bought it for my 20yr old son who surfs and has taken to daily sea swims. Had bought them as his Christmas present but on seeing the quality and the dropping temperatures I couldn't wait. He is over the moon with it, perfect size and so snug. Bearhug added one of their new beanies as a gift and that and a lovely handwritten note from Sineàd, was the icing on the cake. Recommend 💯. Buy Irish..

2021幎10月11日
自発的なレビュヌ
Bearhug Ltd ロゎ

Bearhug Ltd からの回答

Thanks for the great review! We are glad you had a good experience with our company.

Kind regards,
Bearhug

5぀星のうち1の評䟡

Super service

2021幎10月11日
Bearhug Ltd ロゎ

Bearhug Ltd からの回答

We are very happy to hear that you are happy with our service!

If there is any specific reason for the 1 star given, we would love to hear about it and help you any further if there was a problem. You can contact us at hello@bearhug.ie

Thank you and kind regards,
Bearhug.

5぀星のうち5の評䟡

Super service

Super service, prompt delivery, high quality product and Irish! What's not to like. Love my Bear Hug boy. 🀗🀗🀗❀

2021幎10月8日
Bearhug Ltd ロゎ

Bearhug Ltd からの回答

Thanks for the excellent feedback.

Kind regards,
Chloe Hynes

5぀星のうち5の評䟡

Fantastic service

Fantastic service! Just love the hoodies!

2021幎9月24日
Bearhug Ltd ロゎ

Bearhug Ltd からの回答

Hi Clare,

Delighted that you love the hoodie and were happy with our service.

Thanks,

Bearhug

5぀星のうち4の評䟡

Great service

Great service. Received my bear hug the next day. Delighted

2021幎9月22日
Bearhug Ltd ロゎ

Bearhug Ltd からの回答

Thanks for your positive feedback and we are delighted the service was great for you.

Kind regards,

Bearhug

5぀星のうち5の評䟡

great product

Excellent product bought at Cafe Du Journal. €130 which was a little cheaper than the dry robe but just as good. Came in lots of colours too

2021幎9月21日
Bearhug Ltd ロゎ

Bearhug Ltd からの回答

Thanks Imelda for the great feedback. We pride ourselves as an Irish company and are glad to offer a variety of different options to choose from.

Kind regards,

Bearhug.

5぀星のうち4の評䟡

Great product....I bought it for my 10


Great product....I bought it for my 10 year old and because she's a wheel chair user I didn't want it too big or long. Just for her I found sleeves and hood a little on the short/small side but generally it was a good fit. Very handy also for trips to the swimming pool.

2021幎9月21日
Bearhug Ltd ロゎ

Bearhug Ltd からの回答

So glad that you were happy with our product!

Thanks very much,

Bearhug.

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